Jeff Haas Mazda

Great service experience Taken care of by Allan Hempel, who provides great customer service. I was set up with the courtesy shuttle so I could get back to work while my car w Taken care of by Allan Hempel, who provides great customer service. I was set up with the courtesy shuttle so I could get back to work while my car was serviced during the day. More

How Do You Spell Excellence? I am writing to answer the question I wrote in the title. As far as I'm concerned, you spell excellence, T.O.D.D. T.R.O.U.B.L.E.F.I.E.L.D. Todd is I am writing to answer the question I wrote in the title. As far as I'm concerned, you spell excellence, T.O.D.D. T.R.O.U.B.L.E.F.I.E.L.D. Todd is always available to help when you need it. Recently, I purchased my second new car from Jeff Haas , and, the day after I bought it, I discovered what seemed like an unusual collection of fluid to the side and rear of the vehicle. At first, I thought it was simply from the rain or from using the air conditioning. However, when it didn't evaporate, I wiped up a clear, viscous liquid with a consistency similar to oil. I called Todd, who advised me to bring it in early on the next business day. He took the car back for inspection. They didn't find anything, but after further discussion with the mechanic, we decided it could have been brake fluid. When I went to Jeff Haas, it had not happened again since I first spotted it, so we decided to keep an eye on the car and to watch for the first sign of recurrence (if it did, in fact, come from the new vehicle). Cars, whether new or not, are huge investments, and we rely on them every day of our lives. Todd understands that, and he takes customers' concerns seriously. He could have just dismissed what I said since you don't expect problems from a new car, but instead he listened to my description of symptoms and did his best to help diagnose the ailment. I am grateful for the Jeff Haas service department, and I am relieved that Todd is there to address any issues that develop. When you think about it, long after the contracts are signed and you drive the car off the lot, it's really the service department you end up dealing with for years to come. It's good to know that someone like Todd Troublefield is there to work with you and to watch out for your car's health and well-being. More

Best car buying experience ever! My first new car buying experience was made extremely pleasant and stress-free mainly due to Mr. Sutoyo Sugiharto (salesman) and Mr. Aaron Fuller (fin My first new car buying experience was made extremely pleasant and stress-free mainly due to Mr. Sutoyo Sugiharto (salesman) and Mr. Aaron Fuller (finance manager)'s exceptional work. They were both professional and attentive to us. I was very satisfied with my purchase. More

Outstanding I went in for an oil change and upon arriving I was told of a recall. I was not aware of it but glad i was told about it and a quick pull up of my inf I went in for an oil change and upon arriving I was told of a recall. I was not aware of it but glad i was told about it and a quick pull up of my information confirmed I was clear for one. Thanks. More

Very efficient car buying experience and very friendly sales Having decided to let our daughter do her first new car selection on her own, I was delighted that Sutoyo took such great care of her. Having picked t Having decided to let our daughter do her first new car selection on her own, I was delighted that Sutoyo took such great care of her. Having picked the right car for her, the rest of the process was carried out with great efficiency. More

Best Dealership in Houston. Jeff Haas are exceptionally professional and friendly with southern hospitality as standard. The timely service ensure efficient and informed decision Jeff Haas are exceptionally professional and friendly with southern hospitality as standard. The timely service ensure efficient and informed decision making. There is no over the top hard sell and no fancy false displays. If you want a sales experience that sells you an excellent car at an affordable price, Jeff Haas is your dealer and Kortney Malito is your finance manager. More

Satisfied Customer I have been going to Jeff Haas Mazda since 2002. My service advisor is Carlos Guzman. He has always done a great job in making sure my cars are kept I have been going to Jeff Haas Mazda since 2002. My service advisor is Carlos Guzman. He has always done a great job in making sure my cars are kept in good working order. Carlos always keeps me informed on any required service also giving a pretty accurate ETA. More

Sutoyo is the man Had a great experience and left with the price asked and made process easy. Sutoyo is a man of few words and is all business. Hes a man of few words a Had a great experience and left with the price asked and made process easy. Sutoyo is a man of few words and is all business. Hes a man of few words as most car salesmen should be. He was about numbers and justifications which I liked. It was nice to work with a person of this level. He's tough but very friendly and kind. Car salesmen should learn from him including his managers who were more the "charming" car sales people that you don't want to talk to. Luckily we spent 99% of time with Sutoyo. And after he sold us the car he made sure my dad got a hat and until I walked out made sure we were comfortable and had all questions answered More

Fast friendly respectful When I walked in to the door I was greeted by a very nice service advisor Cynthia Ramirez we was knowledgeable friendly and well respectful of my time When I walked in to the door I was greeted by a very nice service advisor Cynthia Ramirez we was knowledgeable friendly and well respectful of my time. More

Outstanding, Well-Priced Service My family and I love Jeff Haas Mazda. Their service department is organized, friendly, and efficient. I think most people dread bringing their car in My family and I love Jeff Haas Mazda. Their service department is organized, friendly, and efficient. I think most people dread bringing their car in for service--but at Jeff Haas Mazda, I really do feel like I'm being given all of the information, the best deal, and the best service available. My Dad has worked with Todd Troublefield in the service department and won't go to anyone else. I brought my Mazda in this past weekend, however, and had an outstanding experience with Cynthia Ramirez. She was professional, friendly, and most importantly--she communicated with me throughout the service process, which ended up being longer and more complex than originally anticipated. She understands the importance of cost, a friendly attitude, and good customer service. I couldn't have asked to work with someone better. More