Jeff Haas Mazda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Fantastic service by Allan Hempel Allan Hempel was fantastic.to work with. His communication was awesome. Came in on his day off to check on my car and to be there to deliver my car to Allan Hempel was fantastic.to work with. His communication was awesome. Came in on his day off to check on my car and to be there to deliver my car to me. Thanks, Allan More
Excellent experience. As always the service is great, staring with Todd Troublefield he is very nice and professional, the mechanics are very good. And since we bought As always the service is great, staring with Todd Troublefield he is very nice and professional, the mechanics are very good. And since we bought the car there we never had any complaint. Thanks a lot. More
Always great service. I did not buy my car here but now that I live in Houston my next purchase will definitely be with Jeff Haas because of the excellent service I receive I did not buy my car here but now that I live in Houston my next purchase will definitely be with Jeff Haas because of the excellent service I receive time and time again for Mr. Carlos Guzman. He always goes above and beyond. Highly recommend this location because of him. More
Excellent Sales Dept Recently I purchased a CX5 from Roy Castaneda at Jeff Haas Mazda. Roy and the entire Sales Dept made everything so easy and a very pleasant experience Recently I purchased a CX5 from Roy Castaneda at Jeff Haas Mazda. Roy and the entire Sales Dept made everything so easy and a very pleasant experience overall. Thank you Roy! More
Great Service This was my first visit to Jeff Hass Mazda. I cam in to get established with a service writer and met Todd Troublefield. He was very quick as to setti This was my first visit to Jeff Hass Mazda. I cam in to get established with a service writer and met Todd Troublefield. He was very quick as to setting me up as a new customer and extremely professional. He answered all of my questions, took me on a tour of the facility and kept me well informed during my service. I'm glad to have Todd on my side. Looking forward to having myMazda CX9 serviced at Jeff Hass going forward. I quite sure Todd will take care of me quickly and professionally . Thanks Todd, Terry Garcia More
Great service experience Taken care of by Allan Hempel, who provides great customer service. I was set up with the courtesy shuttle so I could get back to work while my car w Taken care of by Allan Hempel, who provides great customer service. I was set up with the courtesy shuttle so I could get back to work while my car was serviced during the day. More
How Do You Spell Excellence? I am writing to answer the question I wrote in the title. As far as I'm concerned, you spell excellence, T.O.D.D. T.R.O.U.B.L.E.F.I.E.L.D. Todd is I am writing to answer the question I wrote in the title. As far as I'm concerned, you spell excellence, T.O.D.D. T.R.O.U.B.L.E.F.I.E.L.D. Todd is always available to help when you need it. Recently, I purchased my second new car from Jeff Haas , and, the day after I bought it, I discovered what seemed like an unusual collection of fluid to the side and rear of the vehicle. At first, I thought it was simply from the rain or from using the air conditioning. However, when it didn't evaporate, I wiped up a clear, viscous liquid with a consistency similar to oil. I called Todd, who advised me to bring it in early on the next business day. He took the car back for inspection. They didn't find anything, but after further discussion with the mechanic, we decided it could have been brake fluid. When I went to Jeff Haas, it had not happened again since I first spotted it, so we decided to keep an eye on the car and to watch for the first sign of recurrence (if it did, in fact, come from the new vehicle). Cars, whether new or not, are huge investments, and we rely on them every day of our lives. Todd understands that, and he takes customers' concerns seriously. He could have just dismissed what I said since you don't expect problems from a new car, but instead he listened to my description of symptoms and did his best to help diagnose the ailment. I am grateful for the Jeff Haas service department, and I am relieved that Todd is there to address any issues that develop. When you think about it, long after the contracts are signed and you drive the car off the lot, it's really the service department you end up dealing with for years to come. It's good to know that someone like Todd Troublefield is there to work with you and to watch out for your car's health and well-being. More
Best car buying experience ever! My first new car buying experience was made extremely pleasant and stress-free mainly due to Mr. Sutoyo Sugiharto (salesman) and Mr. Aaron Fuller (fin My first new car buying experience was made extremely pleasant and stress-free mainly due to Mr. Sutoyo Sugiharto (salesman) and Mr. Aaron Fuller (finance manager)'s exceptional work. They were both professional and attentive to us. I was very satisfied with my purchase. More
Outstanding I went in for an oil change and upon arriving I was told of a recall. I was not aware of it but glad i was told about it and a quick pull up of my inf I went in for an oil change and upon arriving I was told of a recall. I was not aware of it but glad i was told about it and a quick pull up of my information confirmed I was clear for one. Thanks. More
Very efficient car buying experience and very friendly sales Having decided to let our daughter do her first new car selection on her own, I was delighted that Sutoyo took such great care of her. Having picked t Having decided to let our daughter do her first new car selection on her own, I was delighted that Sutoyo took such great care of her. Having picked the right car for her, the rest of the process was carried out with great efficiency. More