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Jeff Haas Mazda

Houston, TX

3.6
596 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 596 reviews

January 05, 2017

Todd Troublefield is great n efficient. Thank you Everything was good. Waiting time was within expectation and waiting area quite comfortable. Coffee not so nice and should be replace. Todd is very e More

by Annietan5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2017

My first check up after purchase I am so happy with my 2016 Mazda3 Touring. I purchased it in September with Roy Castaneda. I recently had my check up and Cynthia Ramirez helped me th More

by starlisa13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2017

Excellant service Allen is always pleasant, helpful and knows what my car needs. He greets me , has the paperwork ready and reviews the work done before I go to the cas More

by Sharon H Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2016

Excellent customer service team Since 2008, I've bought 3 cars so far from Jeff Haas Mazda... one of the main reasons I returned to Jeff Haas was the service department. My first se More

by Rolf84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2016

Above and Beyond I took my car in for the first oil change and car wash. Todd greeted me at the door by name which was a surprise since we had never met, however, he w More

by Brenda R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2016

Look no further, Carlos is the best of the best. I am very picky when choosing a place to service my vehicle and hands down each visit with Carlos Guzman is smooth sailing. He's always very clear ab More

by kevinnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2016

Smooth experience I came in for an oil change. I was helped by a man named Todd Troublefield who was outstanding. He kept me informed about the status of my car, in fac More

by Mjsweet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2016

2013 Mazda 3 Service My service advisor Carlos Guzman was very professional during my scheduled service for my 2013 Mazda 3. He went out if his way to apply any applicabl More

by Blaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2016

Charles Silmon Charles was excellent. Professional, courteous and efficient. Cynthia is always awesome. Its the best dearship experience ive ever had. I how More

by JeffnNancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Silmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2016

Great! Mohamad was very helpful and I felt like he was very genuine. I highly recommend this dealership they moved mountains to help me get into the car I wa More

by Ambernal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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