Jeff Haas Mazda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Todd Troublefield is great n efficient. Thank you Everything was good. Waiting time was within expectation and waiting area quite comfortable. Coffee not so nice and should be replace. Todd is very e Everything was good. Waiting time was within expectation and waiting area quite comfortable. Coffee not so nice and should be replace. Todd is very efficient. More
My first check up after purchase I am so happy with my 2016 Mazda3 Touring. I purchased it in September with Roy Castaneda. I recently had my check up and Cynthia Ramirez helped me th I am so happy with my 2016 Mazda3 Touring. I purchased it in September with Roy Castaneda. I recently had my check up and Cynthia Ramirez helped me then. Both people were wonderful and helpful. Also, a shout out to Loronzo Davis for being a big help too. More
Excellant service Allen is always pleasant, helpful and knows what my car needs. He greets me , has the paperwork ready and reviews the work done before I go to the cas Allen is always pleasant, helpful and knows what my car needs. He greets me , has the paperwork ready and reviews the work done before I go to the cashier. He also reminds me what service will be due next. More
Excellent customer service team Since 2008, I've bought 3 cars so far from Jeff Haas Mazda... one of the main reasons I returned to Jeff Haas was the service department. My first se Since 2008, I've bought 3 cars so far from Jeff Haas Mazda... one of the main reasons I returned to Jeff Haas was the service department. My first service advisor was and still is Carlos Guzman. I have also had great service from Todd Troublefield, Cynthia Ramirez and Allen Hempel. They are all very knowledgeable and easy to work with. Everything from the coffee stand to the courtesy shuttle service is superior to other car dealerships I've experienced, and the pricing is very reasonable. More
Above and Beyond I took my car in for the first oil change and car wash. Todd greeted me at the door by name which was a surprise since we had never met, however, he w I took my car in for the first oil change and car wash. Todd greeted me at the door by name which was a surprise since we had never met, however, he was very familiar with his customer list for the day. The above and beyond came when there was a situation with the car wash and the condition the car was left in. Todd and Keith both made sure that the situation was corrected immediately, After it was all said and done, the car was actually cleaner than the day I bought it brand new!!! Thanks guys for the GREAT customer service!!! More
Look no further, Carlos is the best of the best. I am very picky when choosing a place to service my vehicle and hands down each visit with Carlos Guzman is smooth sailing. He's always very clear ab I am very picky when choosing a place to service my vehicle and hands down each visit with Carlos Guzman is smooth sailing. He's always very clear about what services my car needs and exceedingly thorough in explaining what each service entails. I especially appreciate how Mr. Guzman greets me at each appointment and keeps me informed every step of the way. tl;dr: Superb experience from start to finish!! More
Smooth experience I came in for an oil change. I was helped by a man named Todd Troublefield who was outstanding. He kept me informed about the status of my car, in fac I came in for an oil change. I was helped by a man named Todd Troublefield who was outstanding. He kept me informed about the status of my car, in fact more than once during what was actually quite a short wait. Very professional and personable. He sets the bar high! Thanks, Matt More
2013 Mazda 3 Service My service advisor Carlos Guzman was very professional during my scheduled service for my 2013 Mazda 3. He went out if his way to apply any applicabl My service advisor Carlos Guzman was very professional during my scheduled service for my 2013 Mazda 3. He went out if his way to apply any applicable service specials. More
Charles Silmon Charles was excellent. Professional, courteous and efficient. Cynthia is always awesome. Its the best dearship experience ive ever had. I how Charles was excellent. Professional, courteous and efficient. Cynthia is always awesome. Its the best dearship experience ive ever had. I however dont appreciate the 35 word minimum required to write this review. More
Great! Mohamad was very helpful and I felt like he was very genuine. I highly recommend this dealership they moved mountains to help me get into the car I wa Mohamad was very helpful and I felt like he was very genuine. I highly recommend this dealership they moved mountains to help me get into the car I wanted! More