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Jeff Haas Mazda
Houston, TX
601 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Showing 601 reviews
October 07, 2017
Always a Pleasure going to Jeff Haas Mazda Every time i go into the Jeff Haas Mazda dealership to get my car services Todd always helps me out. he always looks out for me explains everything in Every time i go into the Jeff Haas Mazda dealership to get my car services Todd always helps me out. he always looks out for me explains everything in great detail and always goes out of his busy schedule to help in whatever i need from a light bulb to suspension work. He's an amazing friend and a great customer services person. He simply the best and my car always comes out looking like new thanks to Todd's wonderful experience and care. More
by Alex05
Employees Worked With
August 21, 2017
Very nice waiting area I was doing just change oil He treats me like royalty Excellent service..As he told me what I need be done next oil change. This was my second time I was doing just change oil He treats me like royalty Excellent service..As he told me what I need be done next oil change. This was my second time change oil from dealer More
by My little baby
Employees Worked With
August 20, 2017
Employer I been coming there to Allan Hempel since 2009 and I think the world of him because he really care about his customers.And is very helpful too. I been coming there to Allan Hempel since 2009 and I think the world of him because he really care about his customers.And is very helpful too. More
by Chitown44
Employees Worked With
August 15, 2017
Was unhappy I ran into a situation at Jeff Hass where through a communication breakdown In a Dept felt like I was treated unfairly. The general manager went out I ran into a situation at Jeff Hass where through a communication breakdown In a Dept felt like I was treated unfairly. The general manager went out of his way in an attempt to rectify the situation. He earned my respect with his efforts. I reallly believe overall this dealership cares about its customers. More
by nxcoco
August 14, 2017
Excelent! I've had several Mazda's from Jeff Haas Mazda and my service Technician of choice has always been Allan Hempel. I've found him to be honest and always I've had several Mazda's from Jeff Haas Mazda and my service Technician of choice has always been Allan Hempel. I've found him to be honest and always looking out for my best interest!! More
by Len376
Employees Worked With
August 12, 2017
excellent customer service although i didn't buy my dream BMW at this dealership , but yet the salesman was very courteous and straight to the point, i was looking for an automa although i didn't buy my dream BMW at this dealership , but yet the salesman was very courteous and straight to the point, i was looking for an automatic car and the one they had was 5 speed. More
by bmwlover
Employees Worked With
August 11, 2017
Great Service Todd Troublefield was courteous, understanding, and willing to answer all my questions. Todd kept me up to date on my car. Got me in and out quickly. Todd Troublefield was courteous, understanding, and willing to answer all my questions. Todd kept me up to date on my car. Got me in and out quickly. More
by Aggie Tiger
Employees Worked With
August 10, 2017
Todd Troublefield is your man! Todd Troublefield at Jeff Haas Mazda is an excellent service advisor. I trust him for his honest service and clear communication. Your Mazda is in saf Todd Troublefield at Jeff Haas Mazda is an excellent service advisor. I trust him for his honest service and clear communication. Your Mazda is in safe hands with him. More
by RG
Employees Worked With
July 30, 2017
Excellent service Very courteous dealer rep. He kept me informed of anything including a recall on my car I wasn't aware of and offered me a loaner car so I didn't have Very courteous dealer rep. He kept me informed of anything including a recall on my car I wasn't aware of and offered me a loaner car so I didn't have to wait. More
by halejandro9447
Employees Worked With
July 21, 2017
Excellence in Every Way My wife and I have purchased 2 Mazdas at Jeff Haas Mazda during the last 17 years. Thais because the first Mazda drove great for 16 years! When the ti My wife and I have purchased 2 Mazdas at Jeff Haas Mazda during the last 17 years. Thais because the first Mazda drove great for 16 years! When the time came to buy a new car there was no question where and what we were going to buy; again! Our second purchase at Jeff Haas was just as excellent as the first time 16 years earlier. We aren't easy to please and we spent almost 6 hours at the dealership looking at different cars and then getting the deal we wanted. Now I only expect to spend a minimum amount of time at their excellent service department getting basic services done, which was our experience with the previous car. The service employees are always excellent and I love the donuts! Jeff Haas and Mazda are excellent! More
by RR
Employees Worked With
