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Jeff Haas Mazda
Houston, TX
596 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Showing 596 reviews
August 12, 2017
excellent customer service although i didn't buy my dream BMW at this dealership , but yet the salesman was very courteous and straight to the point, i was looking for an automa although i didn't buy my dream BMW at this dealership , but yet the salesman was very courteous and straight to the point, i was looking for an automatic car and the one they had was 5 speed. More
by bmwlover
Employees Worked With
August 11, 2017
Great Service Todd Troublefield was courteous, understanding, and willing to answer all my questions. Todd kept me up to date on my car. Got me in and out quickly. Todd Troublefield was courteous, understanding, and willing to answer all my questions. Todd kept me up to date on my car. Got me in and out quickly. More
by Aggie Tiger
Employees Worked With
August 10, 2017
Todd Troublefield is your man! Todd Troublefield at Jeff Haas Mazda is an excellent service advisor. I trust him for his honest service and clear communication. Your Mazda is in saf Todd Troublefield at Jeff Haas Mazda is an excellent service advisor. I trust him for his honest service and clear communication. Your Mazda is in safe hands with him. More
by RG
Employees Worked With
July 30, 2017
Excellent service Very courteous dealer rep. He kept me informed of anything including a recall on my car I wasn't aware of and offered me a loaner car so I didn't have Very courteous dealer rep. He kept me informed of anything including a recall on my car I wasn't aware of and offered me a loaner car so I didn't have to wait. More
by halejandro9447
Employees Worked With
July 21, 2017
Excellence in Every Way My wife and I have purchased 2 Mazdas at Jeff Haas Mazda during the last 17 years. Thais because the first Mazda drove great for 16 years! When the ti My wife and I have purchased 2 Mazdas at Jeff Haas Mazda during the last 17 years. Thais because the first Mazda drove great for 16 years! When the time came to buy a new car there was no question where and what we were going to buy; again! Our second purchase at Jeff Haas was just as excellent as the first time 16 years earlier. We aren't easy to please and we spent almost 6 hours at the dealership looking at different cars and then getting the deal we wanted. Now I only expect to spend a minimum amount of time at their excellent service department getting basic services done, which was our experience with the previous car. The service employees are always excellent and I love the donuts! Jeff Haas and Mazda are excellent! More
by RR
Employees Worked With
July 21, 2017
Five Stars Everything was efficiently run and the service was excellent. Very knowledgeable Service Advisor (Cynthia Ramirez) and all the work was explained to Everything was efficiently run and the service was excellent. Very knowledgeable Service Advisor (Cynthia Ramirez) and all the work was explained to me thoroughly. I was asked ahead of time to ok certain work, so I was kept in the loop. Jeff Haas dealership has always done good work on my car. Five Star service and work! More
by alison
Employees Worked With
Other Employees :
Cynthia Ramirez is a great advisor, as well as my past advisor Carlos Guzman. They are both assets to Jeff Haas Mazda.
July 20, 2017
Todd Troublefield is the best! Todd is always prepared for my service visits and ready to take care of any need I have. I've been buying my cars from Jeff Haas for 20 years, and th Todd is always prepared for my service visits and ready to take care of any need I have. I've been buying my cars from Jeff Haas for 20 years, and their service department is the main reason for my loyalty. More
by Sammie
Employees Worked With
July 14, 2017
Very positive experience with this dealership and salesman Ray Maxa had been very open with me, showing me everything I requested to see including invoice prices. He was most helpful explaining everything abou Ray Maxa had been very open with me, showing me everything I requested to see including invoice prices. He was most helpful explaining everything about the car to me patiently. I felt very comfortable to make a purchase with this dealership and looking forward to future service maintenance being performed by them as well. More
by hycshiu
Employees Worked With
Ray Maxa
June 15, 2017
Service Allan Hempel has been servicing my car for 12 years. Very good about explaining the service my car needs..I have recommended Allan Hempel to others. Allan Hempel has been servicing my car for 12 years. Very good about explaining the service my car needs..I have recommended Allan Hempel to others. More
by Zella B Kutyba
Employees Worked With
June 09, 2017
Came to the rescue! My wife ran over a piece of rebar that totally blew her rear tire. Allan Hempel was right there for us, carving time in the service schedule on the n My wife ran over a piece of rebar that totally blew her rear tire. Allan Hempel was right there for us, carving time in the service schedule on the next day for replacing the tire. Allan and Keith and the whole service team go way beyond the extra mile to keep all my Mazdas rolling on the road! More
by Wilbur Dog
