
Jeff Haas Mazda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Great experience with no hassle We were looking for a used car and found a car that met our criteria on the Jeff Haas website. We contacted them by email, and got a call the next day We were looking for a used car and found a car that met our criteria on the Jeff Haas website. We contacted them by email, and got a call the next day. We arranged a time to see the car, and after we test drove, we were given a price that was fair without any mystery fees and matched the online price. It was a used car, and there was a stain on the front leather seat that we had a verbal agreement would be removed for us to buy the car. After the initial cleaning, the stain was lighter but still there. We had completed the paperwork and signed for the purchase at this point, but Mohamad assured us he would get it corrected. We brought the car back the following week, and they had a leather specialist completely remove the stain and the seat looked new. Very impressed with the follow-through on this detail. Throughout the car buying process I felt there was a commitment to making sure my experience was positive, and my requests were met. There was no attempts to upsell, with the exception of a run through of accessories, which we said no to all but front window tinting; again no real pressure. Every member of the staff was professional, courteous, and low pressure. They took care of the details and made the whole experience easy and hassle free. I'm especially impressed with the commitment to making things right without question. In addition to this we really like the Mazda CX-5! More
Straight-forward and accommodating The buying experience was low-pressure and straight-forward. They were accommodating in giving me a loaner car to drive between when they took in my t The buying experience was low-pressure and straight-forward. They were accommodating in giving me a loaner car to drive between when they took in my trade and doing some final prep of the car I purchased. More
Great buying experience! Nick is awesome! He is so fun to work with and is extremely knowledgeable! He was so accommodating and kept us all happy and comfortable the whole tim Nick is awesome! He is so fun to work with and is extremely knowledgeable! He was so accommodating and kept us all happy and comfortable the whole time. He's not pushy and gives you space to make an educated decision. The only suggestion I would make is for the company to allow sales associates access to the internal system instead of just carfax so that they can give accurate information to the buyer. We had a slight miscommunication about the warranty and found out later when we sat down with the finance manager that it's because the salesmen only have access to carfax which can only give an educated guess as to dates of warranties, etc. Not sure why sales associates wouldn't have access to their internal system, but they need it so there is no confusion when it's time to sit down and crunch numbers. Other than that, we had a great buying experience and will probably continue to buy from Jeff Haas in the future! I LOVE my new car! More
Quick, Nice, Knowledgeable Very polite and easy going people. Vast knowledge, answered all my questions with a little more. Quality customer service all around. Anyone i came in Very polite and easy going people. Vast knowledge, answered all my questions with a little more. Quality customer service all around. Anyone i came into contact with were very nice and friendly. Went there unsure of what i wanted, and ended up very satisfied. Great work Micheal Drummonds! More
I bought a cx-5 and a Mazda 6 Courteous, helpful and answered any questions I had. The price was in my budget and I bought 2 cars for my 2 kids. Thank you Courteous, helpful and answered any questions I had. The price was in my budget and I bought 2 cars for my 2 kids. Thank you More
Great service Great customer service and over all experience in the dealership. Mike help was outstanding. Nick also helped. Will definitely come back and refer oth Great customer service and over all experience in the dealership. Mike help was outstanding. Nick also helped. Will definitely come back and refer other, Great job over all More
Good experience The process was great. While financing my car the representative tried her best to give me the most comfortable scenario for my situation. I’m am very The process was great. While financing my car the representative tried her best to give me the most comfortable scenario for my situation. I’m am very happy with how everything was handled from finance to sales as well. Nick made sure everything with the car was up to great standard before I left the lot. More
No hastle Dealer In the search for a vehicle we arrived at Jeff Haas and found a better vehicle then we anticipated at a price better then I envisioned. The salesman, In the search for a vehicle we arrived at Jeff Haas and found a better vehicle then we anticipated at a price better then I envisioned. The salesman, Michael, was helpful and the financial rep set us up and even saved us a little more money in the process. If Mazda went back to selling trucks I’d be headed there again next year. More
Worst Mazda dealership ever Probably the worst Mazda dealer in the universe ever...Period...sales...service...or any other deal Do not look at this dealership ever....this my Probably the worst Mazda dealer in the universe ever...Period...sales...service...or any other deal Do not look at this dealership ever....this my simple advice to all More
Honest Dealership With GREAT Prices and Stand-up Salesmen I had a large amount of negative equity in my trade-in vehicle. When I first contacted Jeff Haas Mazda because they had the best prices for the used v I had a large amount of negative equity in my trade-in vehicle. When I first contacted Jeff Haas Mazda because they had the best prices for the used vehicle I was looking for, Nick Acevedo helped me and told me pretty quickly that I wouldn't be able to get the vehicle without putting something down. I was NOT receptive and wasted my time at another dealership who really tried to screw me over. Decided I would give Jeff Haas another try and got Nick Acevedo again. He is blunt with you (he's from New York) but if you want to best deal he's your guy. We walked away paying $165 less a month on our car note and with no negative equity in our vehicle. These guys won't screw you around. We easily got a very fair trade-in value on our vehicle when other dealerships really tried to screw us out of value. YOU WILL NOT REGRET COMING TO THESE GUYS FOR YOUR NEXT CAR!!! More