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Jeff Haas Mazda

Houston, TX

3.6
596 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 596 reviews

March 16, 2018

Great service Great customer service and over all experience in the dealership. Mike help was outstanding. Nick also helped. Will definitely come back and refer oth More

by And yes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Drummonds
Mar 21, 2018 -

Jeff Haas Mazda responded

Thank you your review. It is great to hear Mike and Nick could provide you with a 5-star experience. We appreciate your recommendation and look forward to seeing you again soon. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

March 15, 2018

Good experience The process was great. While financing my car the representative tried her best to give me the most comfortable scenario for my situation. I’m am very More

by Princeike91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danyel Cares
Mar 21, 2018 -

Jeff Haas Mazda responded

Thank you for taking a moment to share your experience with us. We strive to provide our guests with an outstanding experience and it is great to hear Nick and our team could achieve that for you. We hope you enjoy your new vehicle and look forward to working with you again soon. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

March 15, 2018

No hastle Dealer In the search for a vehicle we arrived at Jeff Haas and found a better vehicle then we anticipated at a price better then I envisioned. The salesman, More

by travisbrians
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Drummonds
Mar 21, 2018 -

Jeff Haas Mazda responded

Thank you for your wonderful review. It is great to hear Michael could provide you with a memorable car buying experience. I will certainly share your comments with the rest of our team. Please don't hesitate to reach out if we can assist you with anything else in the future. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

January 13, 2018

Worst Mazda dealership ever Probably the worst Mazda dealer in the universe ever...Period...sales...service...or any other deal Do not look at this dealership ever....this my More

by dcs12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Pollock
December 17, 2017

Honest Dealership With GREAT Prices and Stand-up Salesmen I had a large amount of negative equity in my trade-in vehicle. When I first contacted Jeff Haas Mazda because they had the best prices for the used v More

by JoAnna Starr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Acevedo
Dec 18, 2017 -

Jeff Haas Mazda responded

Thank you for your review and for choosing our dealership, JoAnna. I'm sure our entire sales staff enjoyed serving your automotive needs as much as you enjoyed your experience. Until next time, drive safely. Kind regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com

October 07, 2017

Always a Pleasure going to Jeff Haas Mazda Every time i go into the Jeff Haas Mazda dealership to get my car services Todd always helps me out. he always looks out for me explains everything in More

by Alex05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2017

Very nice waiting area I was doing just change oil He treats me like royalty Excellent service..As he told me what I need be done next oil change. This was my second time More

by My little baby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Jeff Haas Mazda responded

It is wonderful to hear that our staff at Jeff Haas Mazda was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 20, 2017

Employer I been coming there to Allan Hempel since 2009 and I think the world of him because he really care about his customers.And is very helpful too. More

by Chitown44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Jeff Haas Mazda responded

Hello and thank you for your kind words! Allan is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 15, 2017

Was unhappy I ran into a situation at Jeff Hass where through a communication breakdown In a Dept felt like I was treated unfairly. The general manager went out More

by nxcoco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Pollock
Aug 15, 2017 -

Jeff Haas Mazda responded

This is a abuse of online reviews. We don't hold cars, we sell cars. All a customer has to do is commit to buy and leave a deposit and sign a purchase order. We got zero of the 3. Telling our sales person you need to think about it is not a commitment to buy. I am reading you text your were thinking about and only 75 percent sure knowing that the unit was going away on Monday. It went away and now you are blaming us. Next time you found a great price on line. buy it before someone else does.

August 14, 2017

Excelent! I've had several Mazda's from Jeff Haas Mazda and my service Technician of choice has always been Allan Hempel. I've found him to be honest and always More

by Len376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Jeff Haas Mazda responded

Thanks for your outstanding review! I'm very happy to hear that Allan has always been of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

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