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Jeff Haas Mazda

Houston, TX

3.6
596 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 596 reviews

June 14, 2018

Highest recommendation I have bought not one but two cars from Jeff Haas and Mike Drummonds in the past month. Quality vehicles, superior service, attention to detail, follo More

by kiamazdabuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Drummonds
Jun 17, 2018 -

Jeff Haas Mazda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 14, 2018

Amazing service! Great Salesman, Mike Drummonds, great Finance Manager, Eric Barkin, overall short, wonderful car-buying experience! The entire team was friendly, invi More

by Acheatum33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Barkin, Micheal Drummonds
Jun 17, 2018 -

Jeff Haas Mazda responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Mike and Eric assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 12, 2018

Patient Salesman helped us find the right car Keith made our visits a very pleasant experience. He listened to what we were looking for and was very helpful in assisting us as we compared the vari More

by SH-CX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Jeff Haas Mazda responded

Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that Keith could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new Mazda. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 03, 2018

Time to upgrade from the 2003 MPV After a comprehensive internet search we chose to come to Jeff Haas Mazda to look at the CX-5. Keith greeted us with a smile and a hand shake! He was More

by KMD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Jeff Haas Mazda responded

Thank you for the fantastic review! We are thrilled to hear Keith could provide you with an outstanding car buying experience. Please don't hesitate to contact us if we can assist you with anything else. Enjoy your new Mazda CX-5! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

May 26, 2018

Good experience It is a fast and convenient place to buy a great car. Mohamed was very friendly and helpful through the entire process. Thanks a lot. More

by Anshu92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Jeff Haas Mazda responded

Thank you for your terrific review. I am glad to hear everything went well for you. See you next time1 Best regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com

May 25, 2018

Amin Kazori Was a very good experience and I reccomend this dealership for anyone who wants a Mazda and for used cars mohammad is a very good person to work with More

by Kazori9&
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Jeff Haas Mazda responded

Thank you for your magnificent feedback. We strive to provide our guests with 100% satisfaction and it is great to hear Mohamad could do just that. Please let us know when we can assist you again! Todd Crabtree, GM, toddc@jeffhaasmazda.com

May 18, 2018

Needed a bigger car I have spent the past ten months not wanting to accept I made a mistake buying a Fiat 500. It looked great but it was to darn small for Houston. Fortu More

by Joecc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Drummonds
Aug 14, 2018 -

Jeff Haas Mazda responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

May 16, 2018

Great service! We we're helped by Mohammed during our time shopping for a car at Jeff Has Mazda. He was very personable and friendly, and listened to our requirement More

by KBarnhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Jeff Haas Mazda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

May 15, 2018

Excellent experience Everyone was so eager to please us and made sure we had the best experience. I enjoyed this experience with Jeff haAs Mazda houston tx More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sutoyo Sugiharto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Jeff Haas Mazda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

Aug 14, 2018 -

Jeff Haas Mazda responded

Thank you so much for taking the time to share your kind words about your experience at Jeff Haas Mazda! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

May 15, 2018

Good experience buying our Mazda We were looking to buy a used Mazda, and looking online saw that this dealership had several great options at a good price point. When we went in pers More

by SLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Jeff Haas Mazda responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

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