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Jeff Haas Mazda

Houston, TX

3.5
600 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 600 reviews

July 10, 2018

Keith is the best I began the process of looking for a certified pre-owned car in April, and I found exactly what I wanted but ended up passing on it due to personal lo More

by Blue22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Jeff Haas Mazda responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 06, 2018

Buying this car was super easy After a bad accident and a horrific car buying experience at another local dealership. I contacted Jeff Haas, they picked me up since I didn’t have a More

by Kerieo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Drummonds
Jul 10, 2018 -

Jeff Haas Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 18, 2018

Excellent service Keith was awesome! It's really hard to find the right car for you. I had been to several places where they were not understanding of my needs. Keith was very helpful in More

by Krayzie22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Jeff Haas Mazda responded

Thank you for taking the time to write this review. We are pleased to hear that Keith was able to provide an efficient and overall positive experience. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 16, 2018

Quick response and good service The dealer I contact with, Mike, responds my questions quickly and clearly, while not being too pushy like other car dealers. The cars in JEFF HAAS More

by Yanze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Drummonds
Jun 17, 2018 -

Jeff Haas Mazda responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 14, 2018

Highest recommendation I have bought not one but two cars from Jeff Haas and Mike Drummonds in the past month. Quality vehicles, superior service, attention to detail, follo More

by kiamazdabuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Drummonds
Jun 17, 2018 -

Jeff Haas Mazda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 14, 2018

Amazing service! Great Salesman, Mike Drummonds, great Finance Manager, Eric Barkin, overall short, wonderful car-buying experience! The entire team was friendly, invi More

by Acheatum33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Barkin, Micheal Drummonds
Jun 17, 2018 -

Jeff Haas Mazda responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Mike and Eric assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 12, 2018

Patient Salesman helped us find the right car Keith made our visits a very pleasant experience. He listened to what we were looking for and was very helpful in assisting us as we compared the vari More

by SH-CX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Jeff Haas Mazda responded

Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that Keith could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new Mazda. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 03, 2018

Time to upgrade from the 2003 MPV After a comprehensive internet search we chose to come to Jeff Haas Mazda to look at the CX-5. Keith greeted us with a smile and a hand shake! He was More

by KMD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Jeff Haas Mazda responded

Thank you for the fantastic review! We are thrilled to hear Keith could provide you with an outstanding car buying experience. Please don't hesitate to contact us if we can assist you with anything else. Enjoy your new Mazda CX-5! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

May 26, 2018

Good experience It is a fast and convenient place to buy a great car. Mohamed was very friendly and helpful through the entire process. Thanks a lot. More

by Anshu92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Jeff Haas Mazda responded

Thank you for your terrific review. I am glad to hear everything went well for you. See you next time1 Best regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com

May 25, 2018

Amin Kazori Was a very good experience and I reccomend this dealership for anyone who wants a Mazda and for used cars mohammad is a very good person to work with More

by Kazori9&
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Jeff Haas Mazda responded

Thank you for your magnificent feedback. We strive to provide our guests with 100% satisfaction and it is great to hear Mohamad could do just that. Please let us know when we can assist you again! Todd Crabtree, GM, toddc@jeffhaasmazda.com

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