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Jeff Haas Mazda

Houston, TX

3.6
596 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 596 reviews

July 24, 2018

Nick, you life saver. Nick’s super awesome, helped me get my first car about a year ago, he was so positive that everything was going to work out and it did! I bought the c More

by Aalaniz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Jeff Haas Mazda responded

Reviews like yours are truly a breath of fresh air! Nick is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Kind regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 24, 2018

Great customer service Great price, selection, and the friendliest people around. We would definitely use them again. They never used the “hard seek” tactic and stood by w More

by Vuherek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kitzmiller
Jul 25, 2018 -

Jeff Haas Mazda responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Jeff Haas Mazda. Kind regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 20, 2018

Amazing! Taylor was great!!! . He was proffesional, knowledgeable and funny! We are really happy with the awesome service he provided and with our new CX-5!! More

by Cynthia S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Mallek
Jul 23, 2018 -

Jeff Haas Mazda responded

Thanks for the review, Cynthia! Congratulations on your new CX-5! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I will be sure to pass along this great feedback on to Taylor and we look forward to seeing you again! Regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 20, 2018

Knowledgeable and patient Taylor was wonderful working with me on my interest in the CX-5. He knew what he was talking about which oddly is not as common as you might expect. More

by forgetingthis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Mallek
Jul 23, 2018 -

Jeff Haas Mazda responded

Thank you so much for this excellent feedback and your very kind recommendation of Taylor. If you need anything else in the future please feel free to come back and visit us any time! Regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 19, 2018

Taylor Mallek I had a great experience looking at a Mazda 6 with Taylor Mallek as my salesperson. He was extremely knowledgeable of the Mazda brand and had a great More

by scouch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Mallek
Jul 20, 2018 -

Jeff Haas Mazda responded

Reviews like yours are truly a breath of fresh air! Taylor is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Respectfully, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 16, 2018

Great Service Unexpectedly had to buy a car for our daughter. After making several trips to Jeff Hass and many other places we found “the car”. Worked wit More

by Kdog2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance, Micheal Drummonds
Jul 18, 2018 -

Jeff Haas Mazda responded

Thank you for your review and business as a customer. Mike is a valuable member of our team and he will be grateful to read the nice comments you left him. If you ever have additional questions or need service, we are more than happy to lend a hand. Take care! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 10, 2018

Keith is the best I began the process of looking for a certified pre-owned car in April, and I found exactly what I wanted but ended up passing on it due to personal lo More

by Blue22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Jeff Haas Mazda responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 06, 2018

Buying this car was super easy After a bad accident and a horrific car buying experience at another local dealership. I contacted Jeff Haas, they picked me up since I didn’t have a More

by Kerieo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Drummonds
Jul 10, 2018 -

Jeff Haas Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 18, 2018

Excellent service Keith was awesome! It's really hard to find the right car for you. I had been to several places where they were not understanding of my needs. Keith was very helpful in More

by Krayzie22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Jeff Haas Mazda responded

Thank you for taking the time to write this review. We are pleased to hear that Keith was able to provide an efficient and overall positive experience. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

June 16, 2018

Quick response and good service The dealer I contact with, Mike, responds my questions quickly and clearly, while not being too pushy like other car dealers. The cars in JEFF HAAS More

by Yanze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Drummonds
Jun 17, 2018 -

Jeff Haas Mazda responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

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