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Jeff Gordon Chevrolet
Wilmington, NC
736 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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736 Reviews of Jeff Gordon Chevrolet
September 10, 2018
liars and cheats these people are a joke my car fell off a lift ny one of their workers and they didn't bother to tell me anout it... just tried to sell me services a these people are a joke my car fell off a lift ny one of their workers and they didn't bother to tell me anout it... just tried to sell me services and parts they damaged More
by g
Employees Worked With
Stuart Peterson
August 07, 2018
Never again Omg if you promise something do what ever it takes and go above and beyond . You would think with a new truck. Which I bought from there they would Omg if you promise something do what ever it takes and go above and beyond . You would think with a new truck. Which I bought from there they would replace the parts with new ones . Not bondo . Truck was promised on the 7 now the 9 . And we are moving so it really put us in a bind !had to get a rental car ! I will not ever buy or take my truck back to that dealer again. I took a day off of work to try to get this figured out and because they couldn’t finish the truck when they had promised never again Jeff Gordon Chevrole More
by Buddy
Employees Worked With
Collision dept
July 18, 2018
Excellent customer service! I had a small issue with my vehicle and these guys went out of there way to make it right. I Wanted to thank Jacob and Roxanne for the great communic I had a small issue with my vehicle and these guys went out of there way to make it right. I Wanted to thank Jacob and Roxanne for the great communications they had with myself and getting things taken care of in such a quick manner. This is the true meaning of customer service and I'm now a customer for life. Thanks again for everything! More
by shipwreck1912
Employees Worked With
Roxanne, Stuart Peterson, Jake Teets
July 16, 2018
best service in town always friendly, reliable, good quality work. best customer service ever. i wouldn't go anywhere else for all my car needs. tell everyone to go to Jef always friendly, reliable, good quality work. best customer service ever. i wouldn't go anywhere else for all my car needs. tell everyone to go to Jeff Gordon Chevrolet! More
by roxannepurdy
Employees Worked With
Nick Nicodeme, Stuart Peterson, Jake Teets, Terri Jacobsen, Kim Dale, Angie Watson-Smith, Linda Mumaw, Diana Sprague, Theresa Brannon, Scott Conradt
May 16, 2018
Thankful We are working in town from the Triad. We had some trouble that our regular service garage couldn’t seem to resolve. When we returned to Wilmington We are working in town from the Triad. We had some trouble that our regular service garage couldn’t seem to resolve. When we returned to Wilmington we decided to take it to the dealership. Seems a lot of car problems can only be resolved and reset at the dealership these days. Stacey was helpful, pleasant and made us confident in the service. We have already recommended them to frien More
by Equinox owner
Employees Worked With
Stacey Marcum
April 06, 2018
Chevy Malibu Colin helped us so well yesterday! He is an awesome sales person, very professional and down-to-earth. We purchased our 2018 Chevy Malibu LT, Peppe Colin helped us so well yesterday! He is an awesome sales person, very professional and down-to-earth. We purchased our 2018 Chevy Malibu LT, Pepper dust and totally love it already! Thanks again, Colin! More
by Ted parrish
Employees Worked With
Colin, Scott Conradt
March 01, 2018
Great sales people Recommend Stephen Hooper Both the sales rep Stephen Hooper and the sales manager Jason Cumber were excellent salesman. Made the experience fun and not dreadful, also kept me r Both the sales rep Stephen Hooper and the sales manager Jason Cumber were excellent salesman. Made the experience fun and not dreadful, also kept me right where I wanted to be both price and budget and did not try to over sell me. My wife was also at ease during the process, we told them exactly what we wanted and put me in my new Traverse. Big thanks to those guys we absolutly love this ride. More
by Justin Pollack
Employees Worked With
Stephen Hooper
January 19, 2018
My new 2015 Chevy Silverado I was looking for an all black truck and found it at Jeff Gordon Chevrolet. I was close to buying a dodge until I saw the truck and met Chris Whitehur I was looking for an all black truck and found it at Jeff Gordon Chevrolet. I was close to buying a dodge until I saw the truck and met Chris Whitehurst who did not push himself on me and was honest. He was able to get me what I wanted for my Hummer and now I am driving a very nice truck. If your looking into purchasing a used or New I would go see Chris Whitehurst first and tell him Israel sent you. Very classy and Chris Whitehurst is the man More
by Izitreal
Employees Worked With
Chris Whitehurst
October 06, 2017
Horrible Customer Service Experience After a horrible customer service experience shortly after purchasing a 50k truck, Their poor customer service severely lacks professionalism includin After a horrible customer service experience shortly after purchasing a 50k truck, Their poor customer service severely lacks professionalism including their service advisors including their customer relations manager Roxanne. Who clearly and honestly cares less about their customers. I was refused service due to a previous altercation and (I was also told it was due to my negative online comments regarding my poor service experiences-Which I have recorded) that was clearly a result from extremely poor management and customer relations after my girlfriend and I were accused of not properly following service drop off procedures, which resulted in an additional trip back to JGC at our cost and time. If I wanted terrible customer service I would have purchased a used vehicle from a buy here/pay here lot. Still after being refused service, Jeff Gordon Chevrolet still refuses to apologize for their rudeness and inconvenience. I would truly suggest car buyers to shop else where. I would be embarrassed and a shamed if I was Jeff Gordon to have my name on such a horrible place that's represented by the worst. A complaint has also been filed with General Motors. More
by Devildg4671
Employees Worked With
Roxanne, Stuart Peterson
October 04, 2017
Jeff Gordon Chevrolet The Sales Consultant at Jeff Gordon Chevrolet (Joe McCaul) was very helpful in understanding what we wanted to buy and was very knowledgable and helpf The Sales Consultant at Jeff Gordon Chevrolet (Joe McCaul) was very helpful in understanding what we wanted to buy and was very knowledgable and helpful in explaining the operating features of our 2018 2500HD truck when we took delivery at the dealership. More
by Mike & Tamara
Employees Worked With
Joe McCaul
