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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

Roseville, MN

4.6
1,244 Reviews

1,244 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

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January 26, 2021

A great job at a fair price. It was awesome. However, there was visible work that still needs to be done and was not given a quote, i.e. "We noticed the back panel of your driver's seat has become detach More

by billd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember who I worked with. It was the end of the day. I wanted to get out of there. They wanted to get me out of there. We weren't making friend requests no Facebook with one another. I actually liked that a lot about them!
Jan 26, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you, Bill, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

January 26, 2021

I have typically only needed oil changes. I am always able to get right in and they usually get it done in less than 45 minutes. More

by paune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ackerley
Jan 26, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

January 25, 2021

I feel very comfortable bring my cars to my dealer for service. They have proven to me they are not only very competent but friendly and thorough. More

by jwiik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your three service folks
Jan 25, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Roseville Chrysler Jeep Dodge RAM. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

January 25, 2021

Once I received service, things were great. Here's a tip: never ask a customer to call back. The Receptionist should take a message and follow through. More

by liam.m.monahan
Recommend Dealer
Yes
Employees Worked With
Jake was great, receptionist not so much
January 22, 2021

They were able to save the day for me. I required two (very expensive) and unusual headlights for my Jeep. They had them in stock and replaced them the same day the situation came up. More

by stevedesignguys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Robinson
Jan 22, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

January 22, 2021

Ready to go when I got there, done when predicted. I got a great 5 mile walk in by going through the neighborhood. Nice waiting area More

by mpleasants53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Saxton, Dustin Eiklenborg
Jan 22, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Roseville Chrysler Jeep Dodge RAM, we look forward to having you as one of our valued customers for many more years to come! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

January 22, 2021

Truck wasn't ready even though I made an appointment and had to get a rental as they needed my truck overnight. They then never found the problem. And I had to follow up the next day to get an update. More

by pete31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Did not work with sales.
Feb 08, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Hello Pete, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

January 21, 2021

Great customer service. Rob did a great job of making me feel welcome. Also followed up with a text message. Made me want to come back. More

by cheatem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 21, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and it's great to hear that Rob took such good care of you. We will share your comments with our team, and we look forward to working with you again. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

January 21, 2021

Good People. Speak with Dave in service to get taken care of. A little trouble getting Dodge to cover issues with fleet trucks, but the service team is creative and works hard to solve issues. More

by SOLARMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave - Service Advisor, Kevin Ackerley
Jan 21, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

It's great to hear that Dave was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Roseville Chrysler Jeep Dodge RAM! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

January 21, 2021

I had a good experience bringing in my new used Ram, had been told it needed a new tranny by other shop & found out it's ok! I was in & out in a day with great customer service. More

by brett.fehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jan 21, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Brett, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

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