Jeff Belzer's Roseville Chrysler Dodge Jeep Ram
Roseville, MN
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Gary checked in multiple times throughout the day with Gary checked in multiple times throughout the day with an update on the progress of my vehicle. He made an effort to answer any of my questions. I wo Gary checked in multiple times throughout the day with an update on the progress of my vehicle. He made an effort to answer any of my questions. I would recommend bringing your vehicle into the Roseville Chrysler Dodge dealership for any service work. More
Visited the Roseville dealership today to check out a car I was looking to buy. I also had any car as a potential trade in to see if things could be negotiated or at least valued. Me and my father arrived at I was looking to buy. I also had any car as a potential trade in to see if things could be negotiated or at least valued. Me and my father arrived at the dealership and immediately felt unwelcome. The front desk person had an attitude when she spoke with us and the employee we dealt with about test driving and the car didn’t seem like they cared to deal with us. After we did a test drive we returned back into the dealership and waited for them to check out my car for a potential trade in. While waiting we were looking at other cars and we were ignored by other employees and frankly just looked at like we didn’t belong there. They started to do a test drive and look at my car and in the mean time, my father and I were trying to have a conversation with the sales person and they pretty much ignored us. What’s the point of having questions when your gonna act like we weren’t there. Everyone one we talk to at the dealership today seemed like they didn’t have time to deal with us and sadly we were the only ones at the dealership! On top of everything they did the trade in evaluation and said they would only give me a couple hundred over what I owed on the car. I researched the car on 5 different sights and they all said my car was worth 3-5 grand more than there evaluation. They claim it needs major body work. All that needs to be done is some pain touch up. The car I looked at buying today needed more paint touch than mine! Plus that car needed some major detail work, looked like it was ran through a dirt road after it rained. Overall the experience with customer service was absolutely terrible! Not sure how a professional car dealership can be ran with employees that don’t care about being nice and kind to customers. I will not waste my time at this dealership again, especially if we are going to be treated like we were treated today. More
As always, and in spite of the pandemic, Roseville Chrysler delivered fabulous service. The staff is always friendly, knowledgeable and helpful., and the customer waiting area felt like a safe place t Chrysler delivered fabulous service. The staff is always friendly, knowledgeable and helpful., and the customer waiting area felt like a safe place to wait. While there for service this week, Rob stayed in touch with me either via text message or in person throughout my wait. I've been bringing my cars here for 20 years and know I can depend on them to be honest and thorough. More
Jake was great to deal with! They were able to get me in right away for service and when my vehicle wasn’t ready, jake got me into a rental ASAP. right away for service and when my vehicle wasn’t ready, jake got me into a rental ASAP. More
Excellent service!! Speedy as well!!! Thank you for making me feel safe again . Ryan my mechanic did a outstanding job! I will recommend friends and family making me feel safe again . Ryan my mechanic did a outstanding job! I will recommend friends and family More
I called a head to check on tires for my 2016 Jeep. Paul invited me to come in to the dealer ship when ever i have the chance and he will look over my veh and suggest the best tires for my 2016 Jeep Grand C invited me to come in to the dealer ship when ever i have the chance and he will look over my veh and suggest the best tires for my 2016 Jeep Grand Cherokee.. HE DID JUST THAT!! Thank you Paul!! Shane was very attentive and kept me updated on my vehicle while in the garage. More
Mike was great to work with. The process was quick and easy. All the paperwork was done ahead of time so I didn't have to wait once I got there. Highly recommend! easy. All the paperwork was done ahead of time so I didn't have to wait once I got there. Highly recommend! More
Service was great. Fast oil change and check over. Rob and Olu very helpful. Price was good. No appointment was necessary. Will return again. Thanks and Olu very helpful. Price was good. No appointment was necessary. Will return again. Thanks More
Steve was great to work with and we love the Wrangler. He offered great service, walked us through the product features and followed up a few days after the purchase to confirm everything was working great. offered great service, walked us through the product features and followed up a few days after the purchase to confirm everything was working great. More
Very accommodating. They have a great process to get in and out in a jiffy!! This was a recall visit, so the cost was not a factor. I by all my cars here!! and out in a jiffy!! This was a recall visit, so the cost was not a factor. I by all my cars here!! More