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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram

Roseville, MN

4.8
2,443 Reviews
Shopping for a new Chrysler, Dodge, Jeep or Ram? Visit Jeff Belzer's Roseville CDJR for convenience, savings and selection. We believe that everyone should be treated like family. This philosophy translates to exceptional service, money-saving specials and inventory selection. Our team is dedicated to getting you in the vehicle of your dreams with a friendly, knowledgeable experience. Feel free to reach out to our team at (651) 633-3500 if you have any questions.
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2805 Long Lake Rd

Roseville, MN

55113

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Showing 2,443 reviews

May 28, 2021

Dean made the experience of purchasing our Jeep very pleasant and satisfying. We didn’t feel any pressure. Highly recommend Dean Gerlich and this dealership! More

by hongphuc2097
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Gerlich
May 28, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

It's fantastic to hear that Dean provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Roseville Chrysler Jeep Dodge RAM! Justin Grenz General Sales Manager jgrenz@rosecjd.com 651-633-3500

May 27, 2021

Told me it would be 45 minutes for an oil change and tire rotation... after waiting over an hour and a half I had to go ask what was taking so long, only to find out my vehicle was done but no one ever notif More

by Ram1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olu Davis
Jun 14, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you, and I will reach out. I'd love to get to the bottom of this and turn things around for you. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 26, 2021

Gary is incredibly helpful, and the guys doing the work are efficient and friendly. I had trouble with some previous recall work they'd done and they got me in quickly and performed the work quickly as wel More

by haddayr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lancman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Cox, Shane Pajl, Olu Davis, Rob Robinson
May 26, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you again for choosing Roseville Chrysler Jeep Dodge RAM, we look forward to having you as one of our valued customers for many more years to come! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 26, 2021

They actually have figured out issues another dealership couldn't. Very helpful and quick. And get the job done. And wasnt asked out and flirted with by the staff. Very professional. More

by alparrish1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cox
May 26, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Roseville Chrysler Jeep Dodge RAM. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 25, 2021

free oil change etc. declined. billed $110 when they have coupons for $29.95 or $34 .95 all the time and coupon was not offered. More

by markbanashak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thank you for your time. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 29, 2021 -

markbanashak responded

hi burrell, my email is mark...@.... provided email contact and no reply from the service manager. i guess poor service runs all the way to the top. email redacted since no reply. thanks, mark

May 24, 2021

Service center (Gary) is awesome. Very straightforward and trustworthy. Have used this service center a number of times and have been satisfied each visit. Easy process, good communication. More

by phm716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 23, 2021

Doug was very easy to work with and everything happened as it should have. The "training" on how to use the car was the most thorough I have ever experienced in buying a car. More

by tom@tuftlaw.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Saxton
May 24, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Tom, thank you for choosing Roseville Chrysler Jeep Dodge RAM, your feedback and rating mean a lot to us. We're glad Doug and the team were able to help, and we hope to see you again! Justin Grenz General Sales Manager jgrenz@rosecjd.com 651-633-3500

Jun 13, 2021 -

tom@tuftlaw.com responded

Thank you. We are looking at the possibility of two additional Jeeps for the family. Do you know if the hybrid Wrangler is going to qualify for the federal incentive program? Also, our desire to works with your dealership stems from two visits to the service department where they went above and beyond. One time, were having work done on the transmission. My daughter mentioned in passing that the rear wiper was not doing a good job when she picked up the car. it was really bad weather and the service guy came out to the car to check it out. They decided to install a new wiper. He had her test it out to make sure it was all good. It was her first time dealing with auto service. It was a small thing to him (I suspect), but it was a very good experience for her. tom@tuftlaw.com

May 22, 2021

Best dealership experience I have ever had buying a new vehicle. Easy process with a fair trade value evaluation. Dealership helped to find all the incentives available. More

by dhaiden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Feist
May 24, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for sharing your thoughts about your experience with Roseville Chrysler Jeep Dodge RAM. We appreciate your business and hope to see you again soon! Justin Grenz General Sales Manager jgrenz@rosecjd.com 651-633-3500

May 20, 2021

Thank you for the good service. I was able to easily schedule my appointment online. I brought my car in, dropped it off and it was ready within hours. More

by haye0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 19, 2021

Was for a recall on 2008 Chrysler Town & Country driver's air bag. Removed emblem as replacement not available. Must come back when part is available. Service was on time.. More

by patwelle9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cox
May 20, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. I'm glad to hear we delivered a timely experience, and we look forward to serving you again next time! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

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