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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram

Roseville, MN

Overview
Employees
Reviews
Vehicles
4.8
2,426 Reviews
Shopping for a new Chrysler, Dodge, Jeep or Ram? Visit Jeff Belzer's Roseville CDJR for convenience, savings and selection. We believe that everyone should be treated like family. This philosophy translates to exceptional service, money-saving specials and inventory selection. Our team is dedicated to getting you in the vehicle of your dreams with a friendly, knowledgeable experience. Feel free to reach out to our team at (651) 633-3500 if you have any questions.
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2805 Long Lake Rd

Roseville, MN

55113

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Showing 2,426 reviews

May 31, 2021

My experience was great! All my questions were answered, the man who helped me was very nice and worked with me to get my payments where I wanted them to be. I’d definitely go back. More

by sej_49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fremling
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Jun 01, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for choosing Roseville Chrysler Jeep Dodge Ram! We're always happy to help in any way possible. Come back soon if there's anything else that Steve and our team can assist you with! Justin Grenz General Sales Manager jgrenz@rosecjd.com 651-633-3500

May 31, 2021

Gary has served as my mechanical advisor for almost 20 years. He is knowledgeable, friendly, and most importantly he is trustworthy. I know I can depend on Gary to make clear to me what issues I have wi More

by Fred Jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Fred, Thank you so much for your excellent review! We are so glad that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us to be another positive one here at Roseville Chrysler Jeep Dodge RAM. Please don't hesitate to reach out if you need anything else. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 31, 2021

Fast and friendly. They listened to my concerns and dealt with the issue. They also found another issue that I wasn’t aware of and fixed that too. More

by michaeljjacobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Lancman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Davis
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Jun 01, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Michael, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 28, 2021

Dean made the experience of purchasing our Jeep very pleasant and satisfying. We didn’t feel any pressure. Highly recommend Dean Gerlich and this dealership! More

by hongphuc2097
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Gerlich
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May 28, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

It's fantastic to hear that Dean provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Roseville Chrysler Jeep Dodge RAM! Justin Grenz General Sales Manager jgrenz@rosecjd.com 651-633-3500

May 27, 2021

Told me it would be 45 minutes for an oil change and tire rotation... after waiting over an hour and a half I had to go ask what was taking so long, only to find out my vehicle was done but no one ever notif More

by Ram1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olu Davis
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Jun 14, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you, and I will reach out. I'd love to get to the bottom of this and turn things around for you. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 26, 2021

Gary is incredibly helpful, and the guys doing the work are efficient and friendly. I had trouble with some previous recall work they'd done and they got me in quickly and performed the work quickly as wel More

by haddayr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lancman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Cox, Shane Pajl, Olu Davis, Rob Robinson
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May 26, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you again for choosing Roseville Chrysler Jeep Dodge RAM, we look forward to having you as one of our valued customers for many more years to come! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 26, 2021

They actually have figured out issues another dealership couldn't. Very helpful and quick. And get the job done. And wasnt asked out and flirted with by the staff. Very professional. More

by alparrish1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cox
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May 26, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Roseville Chrysler Jeep Dodge RAM. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 25, 2021

free oil change etc. declined. billed $110 when they have coupons for $29.95 or $34 .95 all the time and coupon was not offered. More

by markbanashak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thank you for your time. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 29, 2021 -

markbanashak responded

hi burrell, my email is mark...@.... provided email contact and no reply from the service manager. i guess poor service runs all the way to the top. email redacted since no reply. thanks, mark

May 24, 2021

Service center (Gary) is awesome. Very straightforward and trustworthy. Have used this service center a number of times and have been satisfied each visit. Easy process, good communication. More

by phm716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 23, 2021

Doug was very easy to work with and everything happened as it should have. The "training" on how to use the car was the most thorough I have ever experienced in buying a car. More

by tom@tuftlaw.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Saxton
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May 24, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Tom, thank you for choosing Roseville Chrysler Jeep Dodge RAM, your feedback and rating mean a lot to us. We're glad Doug and the team were able to help, and we hope to see you again! Justin Grenz General Sales Manager jgrenz@rosecjd.com 651-633-3500

Jun 13, 2021 -

tom@tuftlaw.com responded

Thank you. We are looking at the possibility of two additional Jeeps for the family. Do you know if the hybrid Wrangler is going to qualify for the federal incentive program? Also, our desire to works with your dealership stems from two visits to the service department where they went above and beyond. One time, were having work done on the transmission. My daughter mentioned in passing that the rear wiper was not doing a good job when she picked up the car. it was really bad weather and the service guy came out to the car to check it out. They decided to install a new wiper. He had her test it out to make sure it was all good. It was her first time dealing with auto service. It was a small thing to him (I suspect), but it was a very good experience for her. tom@tuftlaw.com

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