Jeff Belzer's Roseville Chrysler Dodge Jeep Ram

Glad I switched The sales and services have been good. I wished I had purchased my previous vehicle from Chrysler Dodge Jeep. They’ve answered all my questions and co The sales and services have been good. I wished I had purchased my previous vehicle from Chrysler Dodge Jeep. They’ve answered all my questions and concerns every step of the way. More

Brake Service The Brake light on the dash board had started showing up while I was driving. I brought it in to find that the brake fluid was low, but the back drum The Brake light on the dash board had started showing up while I was driving. I brought it in to find that the brake fluid was low, but the back drum and shoes were almost gone. A couple of hours later, I had new drums and shoes and the brake fluid was topped off. All this for under $500. More

Replacement of steering wheel Appreciate the friendly service from all the different employees I dealt with at my last visit. The reason I didn't give a star 5 rating is the fact Appreciate the friendly service from all the different employees I dealt with at my last visit. The reason I didn't give a star 5 rating is the fact that they did not contact me when the part for my vehicle was delivered to them. After weeks of waiting, I called them to find out if it had arrived. Was asked if anyone had contacted me and I said, "NO". It had been there for some time. More

Recall/warranty work and an Oil change I received a Recall notice to fix the cruise control and they got my vehicle in the next day for the repair and also changed the oil and Air filter fo I received a Recall notice to fix the cruise control and they got my vehicle in the next day for the repair and also changed the oil and Air filter for me. It was completed the same day! More

Very happy with service I had a check engine light on. Was able to shedule an appointment on the day I prefered. I had a 10:30 appointment. I dropped the truck off the nig I had a check engine light on. Was able to shedule an appointment on the day I prefered. I had a 10:30 appointment. I dropped the truck off the night before and I received a call at 8:30 that my truck was done and was covered under warranty. Which was a nice suprise! More

Extremely poor customer service in multiple ways 1) dropped off vehicle (without appointment) There were 4-5 vehicles ahead. Waited in service office for write up - fine so far That is the last ti 1) dropped off vehicle (without appointment) There were 4-5 vehicles ahead. Waited in service office for write up - fine so far That is the last time I heard from the dealer until I called them 2 days later 2) request was for oil and filter service and issue with DEF gauge showing 1/4 tank after tank was filled dealer rep. indicated that the tech had followed the trouble shooting procedure and that the DEF tank assembly would need to be replaced - parts $3400+ - repairs were declined 3) picked up the vehicle and found an invoice for nearly $500 Tech had purchased multi gallon DEF tank and of course could get none in tank because it was full - that did not stop him from pouring DEF down the side of the vehicle - and not cleaning it off - was charged for the nearly full multi gallon DEF fluid purchased from parts dept by tec. Over $27.00+ was charged on the repair order Oil and lube service was the most expensive I have ever seen with the oil filter alone over $70.00 More

Fast, honest, inexpensive I had several things handled at the dealership on the same day. Good price on all fixes. They warned me that my 2.4L engine has a history of needing I had several things handled at the dealership on the same day. Good price on all fixes. They warned me that my 2.4L engine has a history of needing frequent spark plug changes. I wondered if it was a ruse, but when I picked the vehicle up, they said the plug gaps were good and no change was necessary. I appreciate the honesty. More

great communication I really liked how the guy who lead my service texted me updates and was very responsive when I had questions. I did not like the fact that when my c I really liked how the guy who lead my service texted me updates and was very responsive when I had questions. I did not like the fact that when my car was ready the woman at the desk said my car "is waiting right outside." I needed to use the panic button on my fob to find it and it was at the far end of the lot around the corner of the building nearly a block away. It literally took me about 5 minutes to find my car. More

Fabulous experience! My car buying experience made me feel like the rep I worked with at the dealership truly cared about me as a person, not just a sale. I was treated wi My car buying experience made me feel like the rep I worked with at the dealership truly cared about me as a person, not just a sale. I was treated with respect and compassion. I could tell he wanted me to have a great experience and he put any anxiety I had at complete ease. He helped me throughout the entire process and saw to it that I was able to drive home a beautiful car that fit my budget and exceeded my desires. I had no idea that morning when I started talking with Bruce that I would end up so satisfied from this experience. I highly recommend working with him to anyone. More

Great Service We had our car in for service at the dealer for the first time since we bought it. We usually have it serviced in our small town. Roseville Dodge was We had our car in for service at the dealer for the first time since we bought it. We usually have it serviced in our small town. Roseville Dodge was quick to get back to us and did exactly what we asked them to do. It was covered under warranty. More