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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram
Roseville, MN
2,458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,458 reviews
June 16, 2019
Great work They maintained a constant line of communication with me about everything that was going on with my car. I was very satisfied with everything that the They maintained a constant line of communication with me about everything that was going on with my car. I was very satisfied with everything that they did for me. More
by sbishop3
Verified CustomerEmployees Worked With
Jake
June 15, 2019
New key made The service department at Roseville Jeep does everything in their power to meet my needs and make sure I have a good experience. No call is necessary The service department at Roseville Jeep does everything in their power to meet my needs and make sure I have a good experience. No call is necessary, I have stopped a number of times for simple questions about my Jeep and never feel that I’m interrupting them or my questions are too simple to ask. More
by linda
Employees Worked With
Service department David, Rob, Gary and Burrell
June 15, 2019
Great customer service Was taken care of very well and at a decent time line. Doug Saxton was a great person to work with and worked hard to get me the best deal. Thank u Was taken care of very well and at a decent time line. Doug Saxton was a great person to work with and worked hard to get me the best deal. Thank u so much! More
by sarabomber
Employees Worked With
Doug Saxton
June 15, 2019
Uncommunicative but helpful in the end. I dropped my car of in the morning and was meant to pick it up in the afternoon. I called at 5.30 after hearing nothing all day and they then told me I dropped my car of in the morning and was meant to pick it up in the afternoon. I called at 5.30 after hearing nothing all day and they then told me i would not be able to take my car home that day because it was now un-drive able. They were only half way through the brake replacements. Admittedly, the delay was because of my company insurance but the dealership could have called much earlier in the day to update me. To there credit they did give me a great rental for the following day at no expense, though again the next day it was me again that had to call them to find out my car was now ready for pick up. More
by ben.cowdrill
Employees Worked With
None of the above
June 15, 2019
Parts are never in stock which causes return trips. Still having problems with seat belts and they won't fix because they can't get it to lock up are never in stock which causes return trips. Still having problems with seat belts and they won't fix because they can't get it to lock up More
by alfkim
Employees Worked With
Jake
June 14, 2019
2014 Jeep Grand Cherokee Summit I need a new radio/GPS 8.4 inch system after 5 years. I don't understand why the top of the line model of Jeep Grand Cherokee Summit with the top of I need a new radio/GPS 8.4 inch system after 5 years. I don't understand why the top of the line model of Jeep Grand Cherokee Summit with the top of the line navigation system fails after only 5 years and only 46,000 miles. The new radio/GPS is on order with you. Brian Sjoberg More
by brian.sjoberg
Employees Worked With
Gary Ross
June 14, 2019
Good service! Jay (training) and Bruce were both very professional and straight forward. They got me exactly what I wanted and have no ounce of regret! Highly recom Jay (training) and Bruce were both very professional and straight forward. They got me exactly what I wanted and have no ounce of regret! Highly recommend seeing this dealer and in specifics the two gentlemen listed above! More
by Kaylejulin
Employees Worked With
Bruce Walberg
June 14, 2019
Best Ram service dealership I’ve encountered. Needed oil change and new tires. Appreciated the explanation and speed of service. Only suggestion for improvement is that route through lot to Servi Needed oil change and new tires. Appreciated the explanation and speed of service. Only suggestion for improvement is that route through lot to Service bay is challenging. Also provide a list of service people below. More
by Finn
Employees Worked With
Dave and Olu in Service.
June 14, 2019
Mike the Finance Guy Less than 24 hours after delivery, the rear windshield broke off. The following business day I reached out and was told to bring the Jeep in. When I g Less than 24 hours after delivery, the rear windshield broke off. The following business day I reached out and was told to bring the Jeep in. When I got there, the service department was gone for the day. Mike the finance guy not only found us a better rate, he went and replaced the broken wiper. He went above and beyond for us. Thanks Mike. More
by mousemonster74
Employees Worked With
Mike the Finance guy, Jeremy Ewing
June 12, 2019
Excellent service Jake and the crew were great to work with when I had transmission problems with my Ram 1500. They pushed to get the right fix in right away without al Jake and the crew were great to work with when I had transmission problems with my Ram 1500. They pushed to get the right fix in right away without all the run-around of trying things they knew probably wouldn't work. I appreciate their knowledge and effort! More
by rob_jones71
Employees Worked With
Jake
