Jeff Belzer's Roseville Chrysler Dodge Jeep Ram

Copied from my review on another website as I got an email to rate my service on multiple sites: Took vehicle in for basic service and recall, and got it back in worse physical condition. Service d email to rate my service on multiple sites: Took vehicle in for basic service and recall, and got it back in worse physical condition. Service department detailed replacing condenser for ac but did not replace broken clips on trim while removing front bumper. Passenger trim flew off and hit car behind me when pulling into the freeway. Had cabin air filter replaced. Service technician on dash cam complained how terrible they are to replace and does not put strap back on, causing glove compartment to slam down instead of come out gradually. Did not tighten plastic engine cover bolt causing washer to make noise while driving (obviously minor issue, but no attention to detail) - told me there were only clips on the cover when I returned to explain issues, so I had to show them the bolt. "No step" trim showed new signs of wear/bending , stated they didn't believe it was caused by them. To be fair, after taking it back and explaining the issues, they did correct their mistakes and replaced trim, fixed the glove compartment, tightened the bolt, and replaced the no step (and explained again that it was a courtesy as they didn't think that specific issue was caused by them). Cost about $100 extra in transportation fees and lost time as I was without a vehicle for an extra day while they corrected their mistakes. Although these are minor issues, it makes me question the integrity of the other work that was performed (as I ideally shouldn't have to check their work) More

Great experience everyone was very friendly and helpful would definitely recommend your dealership to friends would definitely recommend your dealership to friends More

Fixed my tire leak no charge and it was fast. I bought the vehicle there I bought the vehicle there More

They found what I wanted and notified me when it came in. The purchase was easy a and quick. The purchase was easy a and quick. More

I purchased a vehicle from this dealership and had a decent experience up to when I agreed to purchase the call. After that, finance was belittling and there has been a lack of follow through. The car I decent experience up to when I agreed to purchase the call. After that, finance was belittling and there has been a lack of follow through. The car I purchased needed one repair which was part of the contract. The dealership did not meet the three deadlines they had provided for the repair and I am still awaiting this repair. There has been little to no communication regarding this and I am still waiting on the repair. Go to a different dealership. More

Paul J. was amazing and we got the best pricing! I would recommend this dealership to anyone I know! was amazing and we got the best pricing! I would recommend this dealership to anyone I know! More

Fantastic great service, Will come back. Very easy to deal with. Wonderful people. Trustworthy and truthful Very easy to deal with. Wonderful people. Trustworthy and truthful More

Nick was great at helping me find my new Jeep! Great customer service and seemed to really care about my first ever car purchase! Definitely a place I’ll return to for my next car! Great customer service and seemed to really care about my first ever car purchase! Definitely a place I’ll return to for my next car! More

Great customer service! That's why I keep coming back! I feel they really listen and really care. That's why I keep coming back! I feel they really listen and really care. More

Nick sold me my first Pacifica in 2020. When in search for. Ram 1500, Nick was there to help and got it done!!! Thank you for your great communication and willingness to help with this pr When in search for. Ram 1500, Nick was there to help and got it done!!! Thank you for your great communication and willingness to help with this process. More