
Jeff Belzer's New Prague
New Prague, MN
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I bought a Ford Mustang at New Prague Auto Group a few months back. Came out here due to excellent pricing on the car (about 40 min from my home). Whole family was pleasantly surprised by hospitality, pri months back. Came out here due to excellent pricing on the car (about 40 min from my home). Whole family was pleasantly surprised by hospitality, pricing and relaxed environment that is set by all employees. Cassie Johnson helped us who was friendly, helpful and did everything to make our purchase as pleasant as possible, she even has checked in with us a few times to ask how the car is wiring out. I thank them for their hospitality and recommend anyone looking to buy an american car, to do so in New Prague. More
Buying my new Ford Edge at New Prague Auto was great experience. Chad Smith made the process very simple and easy. He was a great help and the service I received was exceptional. I would recommend th experience. Chad Smith made the process very simple and easy. He was a great help and the service I received was exceptional. I would recommend this dealership to anyone looking for a vehicle. More
New Prague Auto Group personnel were easy to work with, very courteous and knowledgeable about the vehicle as well as the electronics of the vehicle. Cassie Johnson took the time to show me how to operate very courteous and knowledgeable about the vehicle as well as the electronics of the vehicle. Cassie Johnson took the time to show me how to operate the navigational system as well as the sync system after uploading the database from my phone to the system. Irina made the paperwork process quick and easy and explained the details of all paperwork in a customer friendly manner. More
Gerard gave us a warm welcome when we arrived to make our purchase. He had searched the better part of a week to find the 2013 Ford Edge in the color we wanted and with the accessories we wanted. Then he spe purchase. He had searched the better part of a week to find the 2013 Ford Edge in the color we wanted and with the accessories we wanted. Then he spent an hour explaining all the features of the car for us. He offered that we could contact him at any time if we had further questions. It was a pleasure to work with Gerard. He was very informative and knowledgeable. More
Knowledgeable, relaxed and professional I found the Knowledgeable, relaxed and professional I found the Chevrolet Volt that I had been looking for at New Prague Chevrolet, a dealership that was located Knowledgeable, relaxed and professional I found the Chevrolet Volt that I had been looking for at New Prague Chevrolet, a dealership that was located in a town that I had never heard of before, New Prague Minnesota. It is over an hour away from our home. When I called, I talked to Mark Bisek, he is one of the most knowledgeable auto sales professional that I've ever worked with. He was calm and relaxed absolutely no pressure at all. This would be my wife’s car and I really wanted this to be special for her, so I asked for several extras. Mark’s answer to each of my requests was, "Yes, I think we can do that." Having purchased a great number of cars over the years I was skeptical. The deal was simply extraordinary, most of it done over the phone and e-mail. When we first walked into the showroom we could tell this dealership was different, the atmosphere is warm and inviting, the people were genuinely nice, kind and friendly. The car was clean and prepped beautify. As we walked around the car for the first time I found a couple scratches. I pointed them out to Mark and he said, "I will see if something can be done about that." and a little while later without anyone saying a word the car was gone. We reviewed all of the particulars of the deal and after a time I looked outside and the car was waiting for us to go on the test drive. When I went to look for the scratches they were gone. On the test drive Mark explained all of the features and help set up the “OnStar” feature, my wife really liked that. Everything that I had asked for was done, delivered with an understated generosity that is truly uncommon. Brian Albaugh then reviewed all of the financial details. Everything was precisely as we had worked out earlier. In fact, the deal worked out a little better for us than I had expected. Everything about this deal was “On time and under budget.” New Prague Chevrolet has re-written the book on dealership best practices and customer satisfaction. Thanks Mark and Brian! More
Another great experience with Keith Rynda of New Prague Auto Group....He is the BEST....called him up and told him what we wanted and he got it and we drove up to get it....we live 100 miles away and would Auto Group....He is the BEST....called him up and told him what we wanted and he got it and we drove up to get it....we live 100 miles away and wouldn't do business with anyone else but Keith....we have bought 7 vehicles in 6 years from him....if he says it...he means it!!!! Don't do business with anyone else....this dealership is SIMPLY THE BEST!!!! More
Dave went above and beyond. This is my second vehicle from Dave and he spoke with my wife to surprise me with a new vehicle and she told Dave what she wanted to do and he knew exactly what I wanted with from Dave and he spoke with my wife to surprise me with a new vehicle and she told Dave what she wanted to do and he knew exactly what I wanted with all the extras. My wife can not be more thankful for all of Dave's work on this and the extra time he put in the make it perfect. Dave is a outstanding sales man with no pressure and always goes the extra mile. Thank you Dave for all your work on this and we will only be using you for our future vehicle needs. More
I had purchased my VW Jetta from New Prague Auto Group this past summer, and when they said they would always take care of me they really did mean it. My headlights, both of them, went out in my car and this past summer, and when they said they would always take care of me they really did mean it. My headlights, both of them, went out in my car and unfortunately Volkswagen doesn't really give you the help you need as to why an issue like this may have occurred. So, I called NPAG and Tod Schaecher, Service Manager assisted me in trouble shooting this problem. What I appreciated most was that he wasn't out to scam me over, and ladies, I don't know about you, but I know that it can be intimidating to have your car serviced. Most of us end up feeling like we get dumbed down or taken advantage of, and I say with all sincerity that is not the case with NPAG. Tod listened to my issue and was genuinely interested in helping me come to a resolution. I brought my car in and from beginning to end Tod and Brett made me feel at ease. My headlights are working perfectly, and this is where I will surely bring my car to be serviced from now on out. I am grateful to know that customer service is something that is still valued by this business. My entire experience from when I bought my car in summer to now has been pretty flawless :-). Thank you to NPAG for your kindness! More
Joleen was great. All employees were very welcoming and helpful. Very nice dealership. Joleen was very busy which she had mentioned when i called but I was unable to wait till later that day which she as helpful. Very nice dealership. Joleen was very busy which she had mentioned when i called but I was unable to wait till later that day which she asked, Dave was also great but wasn't as busy and I would have really appreciated if he could have helped (whether it would have been with me or one of Joleens other clients) so my time there could have been reduced as 4 hours was to long. Otherwise A+ dealership and service worth the 2 hr drive. More