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Jeff Belzer's Lakeville - Service Center

Lakeville, MN

4.0
126 Reviews

126 Reviews of Jeff Belzer's Lakeville - Service Center

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March 20, 2024

Took a running jeep in for a cel and it too1-25-24 till3-20- 24 and it doesn’t run and it cost1812.45 not good More

by harryhard512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Shape
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vinesh Sirju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Jeff Belzer's Lakeville responded

Harry, I'm sorry to read about your experience. It's clear we didn't meet expectations with the timeline and outcome of your vehicle service. I'd like to understand more about what happened here and see how we can make things right for you. Please reach out at a time that works best for you so we can discuss this further. Thank you, Mike Shape - Service Manager - (952)469-6875

March 13, 2024

Tried to start my 2024 Kia Sportage Hybrid this morning. It was dead. No life to it at all. I called Belzer service to see if there was a simple solution as I had a Doctor's appointment to attend. The y More

by Don Lohrey
Service Communication
Recommend Dealer
No
Employees Worked With
Phone receptionist for service
Mar 14, 2024 -

Jeff Belzer's Lakeville responded

Don, we're sorry to learn about the trouble you had with your vehicle and that we weren't able to provide a quick solution. It's important for us to be knowledgeable in assisting our customers, so this feedback is valuable and we will take it as a learning opportunity. Again, we apologize for this situation and appreciate your feedback.

February 12, 2024

Jeff Belzer's service in Lakeville, MN always gets work completed on-time, efficiently, and properly! Evan Miller, Vinesh Sirju, and Amanda Wilson were all terrific in assisting me with service of my Jeep More

by Kyle W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinesh Sirju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Miller
Feb 12, 2024 -

Jeff Belzer's Lakeville responded

Kyle, it's great to know that Evan, Vinesh, and Amanda were able to assist you efficiently at Jeff Belzer Chevrolet Lakeville. We appreciate your positive feedback!

February 03, 2024

SERVICE DEPT . WORKS WITH MY SCHEDULE, MAKES IT HAPPEN IN A PROFESSIONAL MANNER, FIXED RIGHT FIRST TIME EVERYTIME. More

by GM100185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Creed Medvec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinesh Sirju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jeff Belzer's Lakeville responded

We're glad to know our service department at Jeff Belzer Chevrolet Lakeville was able to accommodate your schedule and provide efficient, professional service. Thanks for the positive feedback!

December 15, 2023

Brian Albaugh in the service department was wonderful. Was so kind and considerate. My husband recently passed away and he helped me through my first maintenance service alone - and got my information u More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Albaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Jeff Belzer's Lakeville responded

Kay, we're so glad to know that Brian was able to provide you with the support and kindness you needed during your visit at Jeff Belzer Chevrolet Lakeville. We appreciate your feedback and are here for any future assistance!

December 11, 2023

Service warranty work everything was handled efficiently very polite super great job would recommend highly to everyone. More

by Dan McConnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinesh Sirju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Jeff Belzer's Lakeville responded

Dan, we're glad to know that you had a positive experience with our service team at Jeff Belzer Chevrolet Lakeville. Thanks for recommending us!

October 12, 2023

Tyler Grubb and the entire service team at Jeff Belzer's in Lakeville did an exceptional job regarding customer service, repairs, and general maintenance! More

by Kyle W.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Grubb
Oct 12, 2023 -

Jeff Belzer's Lakeville responded

Kyle, it's great to know that Tyler and our service team at Jeff Belzer Chevrolet Lakeville provided exceptional customer service. We appreciate your feedback!

September 18, 2023

My experience with Jeff Belzer Lakeville was nothing short of incredible ! I purchased a 2019 Toyota Tacoma from them in April 2023.{ I love it by the way.) Any way,the battery started showing signs of More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Fabeck,and the Service Tech (Sorry I didn't get your name.)
Sep 19, 2023 -

Jeff Belzer's Lakeville responded

It's great to know that our team at Jeff Belzer Chevrolet Lakeville could help you out with your battery issue! We always aim for top-notch customer service and we're glad we exceeded your expectations. Enjoy the road in your Toyota Tacoma, and remember, we're here if you need us again!

Sep 19, 2023 -

Happy Customer responded

Thank you all again,I stand by my review. I did fail to mention in my original review that the battery that was in the truck indicated it was purchased in 2022. I was not attempting to get you folks to replace a four year old battery. As I said I stand by my review.

September 11, 2023

Overall, my experience at Jeff Belzers was nothing short of excellent. Their friendly and knowledgeable staff, coupled with their efficiency and attention to detail, truly made a difference. I highly recomm More

by Offices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shape
5.0
This rating includes all reviews, with more weight given to recent reviews.
Creed Medvec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinesh Sirju
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Grubb
Sep 11, 2023 -

Jeff Belzer's Lakeville responded

We're delighted to know you had an excellent experience at Jeff Belzer Chevrolet Lakeville! Our team always aims for top-notch service and attention to detail. We appreciate your recommendation and look forward to assisting with any future maintenance needs!

August 15, 2023

During the sale they are all smiles, afterwards not so much, I am smelling coolant out of the HVAC system, second trip today, different answer this time, it's normal break-in, loosing coolant, they were n More

by nealr
Recommend Dealer
No
Employees Worked With
Creed Medvec
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Jeff Belzer's Lakeville responded

Neal, I'm sorry to learn about your experience and the issues you're having with your vehicle. This certainly isn't the kind of service we aim to provide. We'd like a chance to make things right for you - please reach out so we can discuss this further and find an appropriate solution. Thank you, Mike Shape - Service Manager - (952)469-6875

Oct 02, 2023 -

nealr responded

If you want to see how arrogant their mechanics are, question them on something, the above response is a generalized response to everything, if I could give them less than one star I would, never going back

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