Jeff Belzer's Lakeville - Service Center

Everyone was great except at cashier…I have more than enough GM Rewards to pay for my oil change ($71.) but even with my trucks VIN I couldn’t use them as I had forgotten my GM Rewards password…I was tol enough GM Rewards to pay for my oil change ($71.) but even with my trucks VIN I couldn’t use them as I had forgotten my GM Rewards password…I was told at another GM dealership all I would need is my email address, I gave that to them but at Belzer’s it wasn’t enough…I had to pay the $71.00 dollars…I’ve bought over a dozen NEW Chevys in the last 20 years, but my contact has left the Chevy business…will I buy my next vehicle from Belzer’s or Chevrolet?…hmmmm… More

Waited a week and a half for service and recall appointment. I was told approximately 2 hours. At 3 hours I'd heard nothing and walked out to service. They had forgotten my vehicle, but were workin appointment. I was told approximately 2 hours. At 3 hours I'd heard nothing and walked out to service. They had forgotten my vehicle, but were working on it now. It was almost 4 hours before done and nothing but a page to cashier. More

Very good service. Good work and conscientious about work. Arrived an hour before scheduled appointment by mistake. The service advisor still fit me in and was done bef Good work and conscientious about work. Arrived an hour before scheduled appointment by mistake. The service advisor still fit me in and was done before scheduled time. More

Always greeted as soon as you pull in the service garage. Oil change done fast. Popcorn in waiting room is good and selection of teas and coffee are great. Oil change done fast. Popcorn in waiting room is good and selection of teas and coffee are great. More

Venish and the crew at belzer's did an excellent job of taking care of my vehicle! They even found an issue with my air ride system and fix it at the same time. Great knowledgeable folks who are also easy taking care of my vehicle! They even found an issue with my air ride system and fix it at the same time. Great knowledgeable folks who are also easy to work with. More

Very good customer service Perfect time done work no long wait No problem find a location long wait No problem find a location More

Sadly I’m very very very unhappy to write this review I had called and set an appointment to drop off my clarity which I bought not even a month ago from this location. Waited all day got the call it was r had called and set an appointment to drop off my clarity which I bought not even a month ago from this location. Waited all day got the call it was ready to be picked up was told it was all good to go. Came picked up my car drove the 30 min drive home to have the same issue still unfixed I have contacted them 2 times about this issue and they don’t seem to want to fix the issue. I got a 2018 Honda clarity plug in hybrid the hybrid battery isn’t holding a charge they said they charged it with a charger and it held a charge but it didn’t I drove the 30 minutes home and before I even made it home the battery had depleted back down to what it was when I bought it I charge the battery nightly which you would think would not need to be done as most of my drives to work are 15 minutes to work. Very unhappy with the fact that I keep having the same issue and I havnt even had the car a month! Will be calling again in the morning More

I was greeted with a friendly smile and a thorough explanation of the work that they would perform. explanation of the work that they would perform. More

Your staff when I first came in was very efficient and friendly. I was notified after parts arrived, and again your staff, different staff than the first, was very efficient and friendly when I brought my friendly. I was notified after parts arrived, and again your staff, different staff than the first, was very efficient and friendly when I brought my car in for service. More

Bought a brand new Kia Sorento from Jeff Belzers in Lakeville in November of 2023 and started hearing chirping coming from the steering column and lots of new wind noise in the cabin of the vehicle. I Lakeville in November of 2023 and started hearing chirping coming from the steering column and lots of new wind noise in the cabin of the vehicle. I live an hour and a half away from the dealership and I am currently on my third time having my brand new vehicle torn apart to try and fix the issues. In 2 days they have had my vehicle for an entire week and Joe called me today to let me know they have not yet fixed anything because they are still waiting for Kia to approve a new steering column. I tried to buy out of this vehicle because we have had so many issues and its not convenient to drive an hour and a half one way each time but the dealship basically tried to make me pay way more money than the trade was worth. I am. Now stuck in a horrible nightmare and wish I would have never gone to Jeff Belzers or purchased a brand new Kia!!! More