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Jeep Only

Las Vegas, NV

4.9
151 Reviews

5255 W Sahara Ave

Las Vegas, NV

89146

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Showing 151 reviews

March 12, 2023

Great, friendly service department, willing to do what is needed to get you in and out. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 13, 2023 -

Jeep Only responded

We appreciate that, Ken! Thanks for choosing Jeep Only for your automotive needs!

March 12, 2023

Damian was great! My car was taken care of professionally. I was really happy with the service I received. More

by Ocean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Mar 13, 2023 -

Jeep Only responded

We love to hear that! It's our pleasure to provide professional and timely service for our valued customers. See you next time at Jeep Only!

March 12, 2023

Customer service is spot on , service writers were friendly and very knowledgeable, would definitely recommend the service department to all of my friends and family More

by rousseaudale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Mucci
Mar 13, 2023 -

Jeep Only responded

That means so much to us! Thanks for the kind words and we're always happy to make your visit to Jeep Only informative and friendly. Safe travels!

March 08, 2023

Yesterday March 7 around 12:30 pm I received a call from jeep Las Vegas on w. Sahara . I bought a truck from them I had some issues with the truck they we’re going to fix it but since I gave them a bad revi More

by bea915triz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taja, zeke, and sales manger.
Mar 10, 2023 -

Jeep Only responded

Hi Beatriz, I’m very sorry to hear about our lack of communication and we never deny service based on reviews. Please reach out to me below so I can learn more and address this appropriately, thank you. Mikah Garcia Service Manager 702-930-7631 ext. 1501 mikahgarcia@lithia.com

Mar 13, 2023 -

bea915triz responded

This is the number they call me from 702-930-7631 March 7 at 12:36. I call so many times and I went there to get the truck fix I just had bought and I had issues with it. I never felt so discriminated, no attention from no one to get this fix . I’m very upset the you guys said is a family dealer we treat our customers like family but is not like that. Does 30 min they making a deal with you they do anything but then something happens and you are a ghost no one cares anymore. Not in my future plans to buy something from your dealer ever again.

March 07, 2023

Ideal location, friendliness of staff, proficient service, and clean/well-appointed customer service wait lounge. More

by b1outdoors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Mucci; Ashley Broom
Mar 07, 2023 -

Jeep Only responded

We appreciate the awesome review! Thanks for stopping by Jeep Only and we hope to see you again soon!

March 05, 2023

Brandon Wyatt in the service dept was great. He was very friendly. I walked in for an oil change and it only took an hour and a half. Quick and simple! More

by bridelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wyatt
Mar 06, 2023 -

Jeep Only responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience. Please don't hesitate to reach out to us if there's anything more we can do!

March 04, 2023

The Setvice counter, w/ Damian, was excellent No wait & & great communication. The waiting area was nice. The showroom was nice and offered views of accessories. The parts department she is very knowledgeabl More

by BRIANC270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAMIAN MUCCI
Mar 06, 2023 -

Jeep Only responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2023

Ezekiel and the Finance manager were very helpful and made the trade in process seamless and pleasant. Very good experience here More

by edgarhz90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezekiel Johnson and the Finance mgr also David lee and the other loan advisor
Mar 03, 2023 -

Jeep Only responded

Thanks for the five stars, Edgar! We're pleased to hear your trade-in experience was a breeze at Jeep Only. Let us know if we can be of any further assistance in the future!

March 02, 2023

Brandon was awesome excellent service couldn’t be happier with my visit definitely recommend these guys More

by edgarhz90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, ezekeial
Mar 02, 2023 -

Jeep Only responded

Thanks for the awesome review, Edgar! We're thrilled to hear Brandon made your Jeep Only experience excellent. See you next time!

March 02, 2023

Very rarely do I have a good yet alone a great experience at any dealership. HOWEVER, there are firsts for everything and this was one of them. The check in was fast and smooth, the gentleman I dealt with w More

by bigdaymcvay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wyatt
Mar 02, 2023 -

Jeep Only responded

That means so much to us! Thanks for the kind words, it was truly our pleasure to assist you at Jeep Only. We'll see you again soon!

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