Jeep Chrysler Dodge Ram City Greenwich

Worst customer service I've ever experienced. I purchased a used Jeep Liberty from the dealership that is associated with this service center. Right from the beginning I have had issues with this I purchased a used Jeep Liberty from the dealership that is associated with this service center. Right from the beginning I have had issues with this vehicle. I brought the car in for service because it has a problem going from reverse to drive after being parked for awhile and it has a soft convertible top that is not sealed properly so that when you drive at higher speeds it is quite noisey from the wind. Neither problem has been remedied. Both the dealership and service people have blown me off. In fact, the old guy who sold me my Jeep behaves as if I am putting him out. I have had to fight these people on everything. I have never had that experience before with a car dealership and service center. The front end people at the service center have no people skills and talking to them is like talking to a wall. I have been to many service centers in Greenwich for my clients and I have to say, this is the worst one I have ever encountered for vehicle repairs and customer service. In fact, they should not use the words "customer service" because they don't understand what that means. Needless to say, I will never buy a Jeep again especially from this dealership. They have soured me on this maker. More

wonderful experience Jenn was very courtesy and knowledgeable. Took care of all my car needs and information I was looking for. I will visits this dealer and do business w Jenn was very courtesy and knowledgeable. Took care of all my car needs and information I was looking for. I will visits this dealer and do business with them again in the future. More

Amazing service I went in to the dealer because I was feeling bad shimmy when I was braking, but I didn't have an appointment but the staff was friendly and helpful t I went in to the dealer because I was feeling bad shimmy when I was braking, but I didn't have an appointment but the staff was friendly and helpful they got me a rental to use until my vehicle repair was completed. My Jeep needed front and rear brakes and they found a bubble in one of my tires they were amazing! The service staff and technicians are great! If you want your car fixed right with confidence this is the place to go! More

This is a different Dealership John Curran from Jeep Chrysler Dodge City helped me out in a big way with my vehicle and when another dealership was trying to take advantage of me. John Curran from Jeep Chrysler Dodge City helped me out in a big way with my vehicle and when another dealership was trying to take advantage of me. This is the dealership you want to go to if you are looking for honesty. No games here. They will help you anyway they can and my situation is proof of that. My initial review was premature. And Mr. Curran went out of his way to show how his service dept and he himself will go out of his way to help out a customer. You will not find this type of service ANYWHERE else. More

Very Friendly Although I didn't purchase a vehicle from here Debbie was very friendly and accommodating. She answered all of my questions and kept me up to date on Although I didn't purchase a vehicle from here Debbie was very friendly and accommodating. She answered all of my questions and kept me up to date on everything. Thanks! More

Excellent service from Ed. He was extremely professional and fair. He made the process on buying a new car quick and painless. I would highly recommend Ed and the dealership to anyone interested in purchasi and fair. He made the process on buying a new car quick and painless. I would highly recommend Ed and the dealership to anyone interested in purchasing a jeep. More

This is our second car purchased from Jeep Chrysler Dodge City, and the last eight years working with them have gone very well. Christina gave us a great price on the new Durango and gave us a great deal on City, and the last eight years working with them have gone very well. Christina gave us a great price on the new Durango and gave us a great deal on our trade-in. The truck we wanted was not in stock, but she scoured the network and after finding the VINs to several vehicles, we actually got exactly what we wanted. No games, no gimmicks, no run-arounds, no pressure tactics, and when we actually did the trade, we were on the road with our new truck in less than thirty minutes. Thanks! More

From beginning to finish this was a very positive experience, one I would do all over again if I had to. Thank you. From the time we entered the dealership until a few days later when we drove away experience, one I would do all over again if I had to. Thank you. From the time we entered the dealership until a few days later when we drove away in our new car, we had no negative issues with this transaction. The financial proposal was excellent, the car is great and we are very happy. More

Ed Delmonte was a phenomenal sales rep. Extremely attentive, so helpful, and knowledgeable. Was responsive to my questions and ordering process at every step. Top notch and a good guy. attentive, so helpful, and knowledgeable. Was responsive to my questions and ordering process at every step. Top notch and a good guy. More

Extremely satisfied with dealership sales ethics. There was no haggling between the sales person and the business manager. We discussed the price, negotiated to a favorable sales price and closed the enti was no haggling between the sales person and the business manager. We discussed the price, negotiated to a favorable sales price and closed the entire transaction on a very positive note. Debbie Sommers was very professional an i would definitely recommend her to anyone looking to purchase a Jeep. More