Jeep Chrysler Dodge RAM of Ontario

Always professional and honest in evaluation of services req Been primary service organization for my chrysler products. Always professional in approach and true to word. Servive advisor Carl Mills has been taki Been primary service organization for my chrysler products. Always professional in approach and true to word. Servive advisor Carl Mills has been taking care of me for years and he is a major reason for my going to this service center. More

Poor service dept. Pulled in for a simple oil change. 4 hour wait. Service dept has been declining over the past few years. Seems like their volume is increasing and sta Pulled in for a simple oil change. 4 hour wait. Service dept has been declining over the past few years. Seems like their volume is increasing and staff is decreasing. Don't even go in at night because all you here is the guy that does that only works during the day. More

Service I brought my Jeep for recall issues the experience from the beginning to the end was great. Amazing customer service, the provided a rental car I was I brought my Jeep for recall issues the experience from the beginning to the end was great. Amazing customer service, the provided a rental car I was told they needed the car for 3 days and was ready in 2. Very busy place but they take care of you properly. Return and Satisfy customer yes. Thank you. More

Great service prompt and well done, Dan helped me again, amazing customer service, the arranged a rental car, service completed way ahead of time. I will be back for service in the fut Dan helped me again, amazing customer service, the arranged a rental car, service completed way ahead of time. I will be back for service in the future. More

Maintenance Came in for oil change, service is great, All employees that I dealt with were very polite. Service department is very business it only took approx 1 Came in for oil change, service is great, All employees that I dealt with were very polite. Service department is very business it only took approx 1hr 30 mins for there all point inspection and oil change. Will continue to go back for further services. clean lounge and waiting area. More

Ram 1500 service I made an appointment for a check engine light on my ram for monday and they even gave me a rental car at 2 $per day through enterprise, my truck was I made an appointment for a check engine light on my ram for monday and they even gave me a rental car at 2 $per day through enterprise, my truck was ready the next day!Also Carl Crocker was really great and informative on the whole process and as well as the codes/problem with the truck . Will definitely be going to take my mopars here again. More

Estimated 2 days work, Kept it 4 days and didn't complete it I had an appointment. The drop off still took an hour for them to receive my vehicle. I brought it in for a campaign/recall and also a follow up from I had an appointment. The drop off still took an hour for them to receive my vehicle. I brought it in for a campaign/recall and also a follow up from a campaign/recall that they performed before. They estimated 2 days to complete the service. I called several times to ask for status. Communication was a challenge. I kept getting answering machines or other service folks, and not the one assigned to me. They were not familiar with my vehicle so couldn't provide status. On the afternoon of the 4th day I was told that only one item would be completed 2 others would not and I would have to bring it back in the future. I needed my vehicle on the morning of the 5th day so couldn't leave it any longer. I was given excuses like "we service over 200 vehicles per day here". "you are 10th in line today (on the 3rd day)". my previous experience with this dealership was equally disappointing. More

leaking power steering pump I took my older truck in to replace the leaking power steering pump. they kept my truck to order new power steering lines, not the pump. When I got I took my older truck in to replace the leaking power steering pump. they kept my truck to order new power steering lines, not the pump. When I got it back the lines were full of air and the truck was hard to steer. I notified them of the situation and they said it would take time for the air to leave the lines. Meanwhile, I kept putting in more power steering fluid. it still leaked. I took it back and said it still leaks check the pump and after keeping the truck all day they said it didn't leak. I took it back a third time and the same thing, they said it didn't leak. I told them it did leak and my driveway could prove it. they parked the truck in front and told me to come back the next day. When I came back the truck was still in the same place and they said it didn't leak. ENOUGH! I took it to a real mechanic and he replaced the pump and it doesn't leak. I had also asked them to check the glow plugs because it was hard to start. They did nothing about it. All I got was a runaround. Never again! More

Freddy was the best. Freddy was so amazing and worked with us on everything until we were happy. Amazing sales rep!!!! I will keep buying cars they Freddy Arvayo! Freddy was so amazing and worked with us on everything until we were happy. Amazing sales rep!!!! I will keep buying cars they Freddy Arvayo! More

excellent service JCD of Ontario exceeded our expectations, Freddy Arvayo and Cassidy made us feel very welcome and made the process quick and easy, car buying done und JCD of Ontario exceeded our expectations, Freddy Arvayo and Cassidy made us feel very welcome and made the process quick and easy, car buying done under 4 hours. And we love our new Dodge Durango !!! Truly wonderful experience. More