
Jay Wolfe Toyota of West County
Ballwin, MO

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Great My first service visit. Great experience. Kevin, my Service Advisor, was very pleasant and informative. Forgot about the bistro. Stopped at McDona My first service visit. Great experience. Kevin, my Service Advisor, was very pleasant and informative. Forgot about the bistro. Stopped at McDonald's before visit. More
Great Car Buying Experience and Customer Service Looking for a Toyota Highlander and found the perfect vehicle for us. Very pleased to see that the Product Specialist (Jim Bischoff) I had worked with Looking for a Toyota Highlander and found the perfect vehicle for us. Very pleased to see that the Product Specialist (Jim Bischoff) I had worked with previously was still there and took very good care of us to help us understand all the features of the vehicle. Very accommodating while we needed 3 test drives to be sure it was the right vehicle. Jim made the buying experience a positive one with no pressure to make a decision. Everyone else at jay Wolfe was pleasant and helpful also. Jim and Brad Gilbert did everything possible to make this deal work for me. Having purchased a lot of vehicles in different parts of the country over the past 50 years, this was definitely at the top of the list. Would highly recommend Jay Wolfe Toyota of West County. The Bistro is a plus that no other dealership even comes close to. More
Good salesman We are very satisfied with our salesman, Karim Aly, he was very nice, helpful with very good communication and professional skills. Very nice facili We are very satisfied with our salesman, Karim Aly, he was very nice, helpful with very good communication and professional skills. Very nice facility. We had good experience. More
alignment problem found during 12 month service During my first 12 month service visit, they found I had an wheel alignment problem. Apparently a winter curb issue. During the visit they performed During my first 12 month service visit, they found I had an wheel alignment problem. Apparently a winter curb issue. During the visit they performed both the period service and corrected the alignment in a timely manner. More
Outstanding Service I'd been bringing my Toyotas to Jay Wolfe West County for years. In 2013 I moved away for 8 months & when I came back, purchased a non-Toyota vehicle I'd been bringing my Toyotas to Jay Wolfe West County for years. In 2013 I moved away for 8 months & when I came back, purchased a non-Toyota vehicle and, thus, had it serviced at the dealership I bought the car at for a few years. Scheduling was sometimes difficult and service attitude was sub-par. Well, I came back to Jay Wolfe for one simple reason: their outstanding service. The associates never talk down to you, happily explain all that is recommended be done, are always courteous, and the waiting lounge is a level of posh unrivaled by any other dealer. I'll never stray again & so thankful for this service team! More
New Highlander Good helpful sales and finance people. Willing to work with us to make the sales happen. Found us the car we wanted. Nice facility, everyone was fr Good helpful sales and finance people. Willing to work with us to make the sales happen. Found us the car we wanted. Nice facility, everyone was friendly. More
Best Place for Service! The waiting area is the best in the St. Louis area! They know how to take care of customers. Not only that, but they do not try to sucker you into any The waiting area is the best in the St. Louis area! They know how to take care of customers. Not only that, but they do not try to sucker you into any service that is not really necessary. They are what all dealerships should strive to be like! Take care of the customer and car. More
good salesman good treatment Very clean and organized dealership Bistro a big plus Karim was very courteous and helpful Car was as advertised, very nice and clean as depicted Very clean and organized dealership Bistro a big plus Karim was very courteous and helpful Car was as advertised, very nice and clean as depicted on website photos Overall a good experience More
New car purchase Jacques was very helpful and non pressure. Very knowledgeable made sure we understood everything about the car and we didn’t feel rushed. Will purcha Jacques was very helpful and non pressure. Very knowledgeable made sure we understood everything about the car and we didn’t feel rushed. Will purchase our next vehicle from this dealership and Jacques: More
Very "Toyota knowledgable" salesman (Mike Bozzi). Mr. Bozzi found the vehicle I was interested in very quickly. He had knowledge of every feature of the test cars that I drove. Mr. Wania was also ve Mr. Bozzi found the vehicle I was interested in very quickly. He had knowledge of every feature of the test cars that I drove. Mr. Wania was also very knowledgeable about finance and warranty. Thanks again ! More