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Jay Wolfe Toyota of West County

Ballwin, MO

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rated
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

April 11, 2019

Great CS Kyle & Pam are great and always pleasant !! Explains everything before and very detailed. I take both are cars to them for regular scheduled maintenan More

by Pauls Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle , Pamela Oakes
Apr 12, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate the five-star review! It's great to know that our friendly and knowledgeable team impressed you with their excellent customer service. We'll be sure to pass on the compliments to Kyle and Pam. We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. We look forward to taking care of your vehicle again in the future.

April 11, 2019

Superb service Kyle was very friendly and informative. He got me set up with a courtesy car at the last minute and handled everything. He provided an explanation of More

by Toyotagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 12, 2019 -

Jay Wolfe Toyota of West County responded

We're so glad that Kyle has earned five-stars from you. He was happy to assist you during every step of your service visit. We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. We truly appreciate your feedback, and we invite you back for any of your vehicle needs.

April 10, 2019

Damage to car following visit Following my visit, I noticed a problem. Call me with my comments because the list is something that I am not sure how to explain the issue. Thank you More

by Brian Hendricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Mark Hurt
May 31, 2019 -

Jay Wolfe Toyota of West County responded

Hello Brian, Thank you for your feedback and for taking the time to post your review. I am glad you were able to work things out with the service dept. Thank you again for your business! Sincerely, Scot Dickherber Service Manager

April 10, 2019

Excellent service Pam Oakes was excellent to deal with. She was very professional and took care of our service. She also provided us with a courtesy car for the day. More

by prmheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Apr 11, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for letting us know that our team is performing optimally. We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. Team members like Pam are also a good reason for that. Please let us know when we may assist you further; you are always welcome.

April 06, 2019

Awesome excellent experience...Maurice sales agent was honest and straightforward...overall great experience. Omar from finance was excellent as well. He w More

by faranbek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Maurice Bembry, Mike Bozzi, Daniel Ruckman
Apr 07, 2019 -

Jay Wolfe Toyota of West County responded

Hello, I would like to take this opportunity to thank you for leaving your review and rating. Omar and Maurice will enjoy receiving your feedback. Guest reviews are one of the important tools we use to ensure that our guests are satisfied with their experience. After all, we couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. Please visit again soon as you are always welcome. Have a great day.

April 05, 2019

Fantastic Car was towed to service and Everyone from Pam in service to Jim in sales who helped me buy my new car was just exceptional! More

by Maggie#60
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes, Jim Bischoff
Apr 06, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the five-star review! We are thrilled to hear that Pam and Jim offered you an exceptional experience at our dealership. We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. Please do not hesitate to let us know if there is anything else we can do for you at any time!

April 05, 2019

Easy and hassle free. Gary and Jason made the purchase or our New Highlander a very stress free process. My wife and I got the price we wanted with several extra luxury it More

by new owber
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Gary Panus
Apr 05, 2019 -

Jay Wolfe Toyota of West County responded

Thanks so much for the fantastic rating and review. We're very happy to know that Gary and Jason did such a great job making sure you and your wife got exactly the deal you were looking for. And more! We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. Enjoy your new Highlander and we'll see you again soon!

April 05, 2019

Computer fixes They were extremely helpful with my computer issues. And they updated everything while I was there. Very knowledgeable. I would highly recommend this More

by Krausjwls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes, Kevin Kettinger
Apr 06, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the five-star review! We are always happy to do our best to help you with any needs, and we invite you back any time. We will make sure to thank Kevin and Pamela for their exceptional assistance. Please do not hesitate to let us know what we can do for you in the future.

April 05, 2019

Fast and friendly From the moment you pull into the service center you are greeted and taken care of. The service advisor explains all that they are doing to vehicle an More

by sheschancekay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Apr 06, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your five-star review with us! We take pride in making sure our customers are our priority, which is why we have earned the JD Powers Dealer of Excellence Award among others. We are thrilled to hear that your service visit was exceptional, and we look forward to continuing our relationship with you in the future!

April 04, 2019

Putting a protectant coat for the paint on my new car! It went well. Everything was done perfectly. They even cleaned my floor mats! Thank you so much. I will definitely get all of my service done here fro More

by Jenni7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Apr 05, 2019 -

Jay Wolfe Toyota of West County responded

Hi Jenni, we're glad that you were impressed by the service that you received! We pride ourselves on exceptional customer service and giving you a one-of-a-kind experience. We truly appreciate your feedback, and we invite you back anytime for your vehicle needs.

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