Jay Wolfe Toyota of West County
Ballwin, MO
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10 Star Customer Service Bill B was great, even waited for me to drop off my Prius. Needed a coolant service, oil change and detail. This vehicle was so dirty inside and out a Bill B was great, even waited for me to drop off my Prius. Needed a coolant service, oil change and detail. This vehicle was so dirty inside and out after a long winter and the guys in the detail department made my 2006 Prius look like a new car. Bill inspected it before I came and it was perfect. Great job, highly recommended. The Bistro is just a bonus to great customer service. More
Professional dealings Karim dealt with us in a straightforward manner and accomplished our car goal enabling us to take our car home the same day. We were able to purchase Karim dealt with us in a straightforward manner and accomplished our car goal enabling us to take our car home the same day. We were able to purchase our car at a fair price. More
Damage to car following visit Following my visit, I noticed a problem. Call me with my comments because the list is something that I am not sure how to explain the issue. Thank you Following my visit, I noticed a problem. Call me with my comments because the list is something that I am not sure how to explain the issue. Thank you Brian. More
Excellent service Pam Oakes was excellent to deal with. She was very professional and took care of our service. She also provided us with a courtesy car for the day. Pam Oakes was excellent to deal with. She was very professional and took care of our service. She also provided us with a courtesy car for the day. Upon completion of the work she gave us a call to tell us our car was ready. More
Awesome excellent experience...Maurice sales agent was honest and straightforward...overall great experience. Omar from finance was excellent as well. He w excellent experience...Maurice sales agent was honest and straightforward...overall great experience. Omar from finance was excellent as well. He was very respectful and honest. More
Fast and friendly From the moment you pull into the service center you are greeted and taken care of. The service advisor explains all that they are doing to vehicle an From the moment you pull into the service center you are greeted and taken care of. The service advisor explains all that they are doing to vehicle and listens to your concerns, goes above and beyond to take care of every situation. Always fast and friendly service thank you. More
Computer fixes They were extremely helpful with my computer issues. And they updated everything while I was there. Very knowledgeable. I would highly recommend this They were extremely helpful with my computer issues. And they updated everything while I was there. Very knowledgeable. I would highly recommend this service center. More
Fantastic Car was towed to service and Everyone from Pam in service to Jim in sales who helped me buy my new car was just exceptional! Car was towed to service and Everyone from Pam in service to Jim in sales who helped me buy my new car was just exceptional! More
Putting a protectant coat for the paint on my new car! It went well. Everything was done perfectly. They even cleaned my floor mats! Thank you so much. I will definitely get all of my service done here fro It went well. Everything was done perfectly. They even cleaned my floor mats! Thank you so much. I will definitely get all of my service done here from now on. More
My sales person found the exact car I was looking for! ❤️ I had the best sales person ever. His name was Patrick Boeckman. He was able to find me a brand new Prius XLE with all of the features I wanted, witho I had the best sales person ever. His name was Patrick Boeckman. He was able to find me a brand new Prius XLE with all of the features I wanted, without having to order it or pay extra. Other dealerships weren’t able to do this. It was such an easy process too. He was very thorough, honest and hard working. I definitely recommend him for all of your Toyota sale needs. More