
Jay Wolfe Toyota of West County
Ballwin, MO

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Highlander purchase It was a pleasure to work with Gary Panus. He was very helpful with the purchase our new car. My wife and I will be very pleased with our new Highla It was a pleasure to work with Gary Panus. He was very helpful with the purchase our new car. My wife and I will be very pleased with our new Highlander Hybrid. However, the interest rate for financing was not as advertised. On the online Jay Wolfe information, it did not say gas only cars were offered the lower rate. This also applies to the television commercials. Other than that, the experience was great. More
Emissions check. The service was fast, you can have a free snack in the waiting area & you can have a free car wash if it isn't too cold outside. You can't beat that. The service was fast, you can have a free snack in the waiting area & you can have a free car wash if it isn't too cold outside. You can't beat that. More
Excellent Again I no longer dread or avoid vehicle maintenance. At Jay Wolfe everything is easy, timely and super smooth. Staff morning a super friendly, car is done I no longer dread or avoid vehicle maintenance. At Jay Wolfe everything is easy, timely and super smooth. Staff morning a super friendly, car is done when they say it will, they explain everything and you leave with a clean car!!! More
Awesome service I called on Saturday and they squeezed me in instead of saying they were booked and couldn’t service my van! I was so appreciative of this and will c I called on Saturday and they squeezed me in instead of saying they were booked and couldn’t service my van! I was so appreciative of this and will continue to drive from South County to service my van here! More
Trusted service Always trust the service I receive from Jay Wolfe. My service writer is Danny Ruckman and he is the best! Such a kind manner, and he really helps me d Always trust the service I receive from Jay Wolfe. My service writer is Danny Ruckman and he is the best! Such a kind manner, and he really helps me decide on my service options for my 2015 Camry. Thanks, J. Wolfe! More
Toyota care and a recall Kevin was super responsive in getting the parts and an appointment set. Pam was overly kind and helpful on the pick up process. A+ team effort! Kevin was super responsive in getting the parts and an appointment set. Pam was overly kind and helpful on the pick up process. A+ team effort! More
No appt, just drove in & inquired about 3 thingsService wast I drove in with no appt. Had yellow striping road paint on lower drivers door And some type of overspray on w/s. Both items handled that day, Kyle a I drove in with no appt. Had yellow striping road paint on lower drivers door And some type of overspray on w/s. Both items handled that day, Kyle asked if ok to charge $30 due to big problem removing paint. Due to necessary time involved I agreed to this. Kyle was very professional, informative, & courteous overall very comfortable visit More
Professional dealings Karim dealt with us in a straightforward manner and accomplished our car goal enabling us to take our car home the same day. We were able to purchase Karim dealt with us in a straightforward manner and accomplished our car goal enabling us to take our car home the same day. We were able to purchase our car at a fair price. More
Tire Rotation I went in for my 20k oil change and Mark Hurt let me know that I really needed a tire rotation to keep my tires from wearing out prematurely. I trust I went in for my 20k oil change and Mark Hurt let me know that I really needed a tire rotation to keep my tires from wearing out prematurely. I trust Mark and I am very happy with how my Highlander performs. And my car is all clean thanks to Jay Wolfe. More
10 Star Customer Service Bill B was great, even waited for me to drop off my Prius. Needed a coolant service, oil change and detail. This vehicle was so dirty inside and out a Bill B was great, even waited for me to drop off my Prius. Needed a coolant service, oil change and detail. This vehicle was so dirty inside and out after a long winter and the guys in the detail department made my 2006 Prius look like a new car. Bill inspected it before I came and it was perfect. Great job, highly recommended. The Bistro is just a bonus to great customer service. More