
Jay Wolfe Toyota of West County
Ballwin, MO

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Overall great dealership This is a newly updated dealership with knowledgeable low pressure sales reps. Everyone we worked with was very professional and followed through on t This is a newly updated dealership with knowledgeable low pressure sales reps. Everyone we worked with was very professional and followed through on their promises. They helped us find the perfect vehicle to fit our needs and promptly responded by phone with questions after our initial visit. I would definitely recommend this dealer. More
Efficient, Thorough, Excellent. The entry to the service area is bright, clean, and the customer service wonderful. Tom thoroughly explained the costs associated with my service. S The entry to the service area is bright, clean, and the customer service wonderful. Tom thoroughly explained the costs associated with my service. Shuttle service was great. At time of pick-up, Tom discovered an overcharge and got it fixed right away. The car was cleaned inside and out like new. More
Needed oil change, state inspection and multi point inspecti oil change was performed, state inspection machines were NOT working at the time. was told that front brake service and brake fluid work is needed. oil change was performed, state inspection machines were NOT working at the time. was told that front brake service and brake fluid work is needed. Intend to do it in next trip. Pam was very professional and courteous. More
Excellent service without issues Pam was able to help us get the service that we needed as quickly and efficiently as possible. Really appreciate her professionalism. Looking forward Pam was able to help us get the service that we needed as quickly and efficiently as possible. Really appreciate her professionalism. Looking forward to working with Pam again. More
Basic service Service was performed on a timely manner The waiting area was very comfortable. Staff were friendly I will most probably use this service center again Service was performed on a timely manner The waiting area was very comfortable. Staff were friendly I will most probably use this service center again More
A pain free experience I felt the cost and service was exceptionally good. I was given a loaner car free of cost. So I felt no inconvenience in having my car serviced. Check I felt the cost and service was exceptionally good. I was given a loaner car free of cost. So I felt no inconvenience in having my car serviced. Check in and check out was very fast. More
Outstanding Service Experience - Outstanding Service Advisor From the time I drove my Camray into Wolfe Toyota's service entrance, the efficient, professional, courteous, and responsive processing of my car bega From the time I drove my Camray into Wolfe Toyota's service entrance, the efficient, professional, courteous, and responsive processing of my car began. WALT CASWELL was exceptional, and facilitated this OUTSTANDING SERVICE EXPERIENCE. He was extremely helpful and educated me about options for several service issues...which I greatly appreciated! (This was above and beyond the expected!) Thank you More
Pleasant Experience Kevin fit my vehicle into their schedule on a quick turnaround, the experience was pleasant, and my vehicle was washed. Thank You for the Pleasant Kevin fit my vehicle into their schedule on a quick turnaround, the experience was pleasant, and my vehicle was washed. Thank You for the Pleasant Experience More
Always an enjoyable experience at Jay Wolfe Toyota Everybody is always so nice and welcoming, I look forward to taking my car to get serviced. I have worked with Mark for years now and I always look fo Everybody is always so nice and welcoming, I look forward to taking my car to get serviced. I have worked with Mark for years now and I always look forward to seeing him. More
Professional. Well done. Gary Panus was on top of everything. Nice guy, with good follow up. Great experience overall. The car choices were impressive. Clean, prompt, and Gary Panus was on top of everything. Nice guy, with good follow up. Great experience overall. The car choices were impressive. Clean, prompt, and well trained. Thanks Tom Brazill More