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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

April 25, 2019

Overall great dealership This is a newly updated dealership with knowledgeable low pressure sales reps. Everyone we worked with was very professional and followed through on t More

by Roody64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Chirco
Apr 26, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate the five-star review and feedback! Congratulations on your perfect vehicle! We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers, and it would be our pleasure to continue to offer you outstanding experiences in the future with our team. We invite you back at any time!

April 24, 2019

Efficient, Thorough, Excellent. The entry to the service area is bright, clean, and the customer service wonderful. Tom thoroughly explained the costs associated with my service. S More

by DonY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mitchell
Apr 24, 2019 -

Jay Wolfe Toyota of West County responded

Hi there, Thank you so much for sharing your five-star review! We are thrilled to learn Tom has provided you with an experience like no other. We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers! It was a pleasure working with you. Please let us know if there is anything else we can help you with. We are here for you!

April 23, 2019

Needed oil change, state inspection and multi point inspecti oil change was performed, state inspection machines were NOT working at the time. was told that front brake service and brake fluid work is needed. More

by hamdoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Apr 24, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your five-star review! Our customers are always our top priority, and we are dedicated to ensuring the highest quality services during your visits with us. We appreciate hearing that Pam took good care of you, and we look forward to providing an experience like no other on your next visit with us!

April 18, 2019

Excellent service without issues Pam was able to help us get the service that we needed as quickly and efficiently as possible. Really appreciate her professionalism. Looking forward More

by bobg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Apr 19, 2019 -

Jay Wolfe Toyota of West County responded

Pam is a wonderful asset to our team, Bob. She is one of the many reasons that we have been awarded the JD Powers Dealer of Excellence Award. Let us know when we may assist you with any future automotive needs. Have a great day.

April 17, 2019

A pain free experience I felt the cost and service was exceptionally good. I was given a loaner car free of cost. So I felt no inconvenience in having my car serviced. Check More

by WendyF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Apr 18, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your positive feedback! Our customers are #1 and we are pleased to hear you received fast and efficient service from our team. We offer the advantage program that includes no-cost maintenance for four years and two years on pre-owned. We invite you back anytime you need help!

April 17, 2019

Basic service Service was performed on a timely manner The waiting area was very comfortable. Staff were friendly I will most probably use this service center again More

by Helana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Apr 18, 2019 -

Jay Wolfe Toyota of West County responded

Helana, thank you for the awesome review of our dealership. Our customers are #1 and it is our pleasure to always provide you with an experience like no other! We invite you back anytime and look forward to seeing you again soon.

April 16, 2019

Outstanding Service Experience - Outstanding Service Advisor From the time I drove my Camray into Wolfe Toyota's service entrance, the efficient, professional, courteous, and responsive processing of my car bega More

by JOHN L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WALT CASWELL - Service Advisor
Apr 17, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the positive feedback, John! Your satisfaction is always our top priority, and we're glad that you were impressed by our friendly, courteous, efficient, responsive, and professional team. It's great to know that Walt has been a valuable asset to your experience with us. Please let us know if we can help you with anything else.

April 15, 2019

Emissions check. The service was fast, you can have a free snack in the waiting area & you can have a free car wash if it isn't too cold outside. You can't beat that. More

by Sue Ackerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Apr 15, 2019 -

Jay Wolfe Toyota of West County responded

Sue, Thank you for sharing your quick and efficient service experience. We are glad to see you enjoyed our amenities. We take great pride in ensuring our customers are our priority which earned us our JD Powers Dealer of Excellence Award. We look forward to any future visits!

April 15, 2019

Always an enjoyable experience at Jay Wolfe Toyota Everybody is always so nice and welcoming, I look forward to taking my car to get serviced. I have worked with Mark for years now and I always look fo More

by elizabeth.duesenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Apr 15, 2019 -

Jay Wolfe Toyota of West County responded

Elizabeth, We always look forward to providing you with enjoyable service experiences. Thank you so much for your loyalty and business. We are delighted to learn Mark has continuously provided you with pleasant care and we'll be sure to thank him for his wonderful work. We prioritize the satisfaction of our guests and this has earned us the JD Powers Dealer of Excellence Award. See you again!

April 15, 2019

Pleasant Experience Kevin fit my vehicle into their schedule on a quick turnaround, the experience was pleasant, and my vehicle was washed. Thank You for the Pleasant More

by Mr Messy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Apr 15, 2019 -

Jay Wolfe Toyota of West County responded

Hello, As the only dealership in St. Louis that won the President's award for three years in a row, we appreciate your great feedback for Kevin and your quick service visit. It is a joy to learn we have provided you with a pleasant experience like no other. We are here to support you how we proudly support our community schools, law enforcement, firefighters, and charities. Thanks for sharing, and we look forward to any future visits.

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