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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,064 reviews
May 07, 2019
Highly Recommend The experience started with an easy online appointment. Upon arrival I noticed the facility was clean and well organized, and I was promptly greeted The experience started with an easy online appointment. Upon arrival I noticed the facility was clean and well organized, and I was promptly greeted and set up with and advisor. I opted to drop my vehicle off and was picked up by my wife to run errands. Before I was done running around I got a call that my vehicle was complete. They finished the service with a complementary car wash which was great! Will definitely by coming back. More
by mzeid
Employees Worked With
Cant remember his name he was at station 2 saturday Jay maybe?
May 05, 2019
So far so good Excellent experience. Jim was great. Pretty smooth. Nice people. Jim worked to get me a good deal. Did not feel like i got beat up. The credit guy was Excellent experience. Jim was great. Pretty smooth. Nice people. Jim worked to get me a good deal. Did not feel like i got beat up. The credit guy was great too. Can”t remember his name. You’ll have to look that up. Thanks More
by Big E
Employees Worked With
Jim Bischoff
May 04, 2019
Toyota 4Runner I was very happy with the service and accommodating atmosphere. Your salesman Mike Morris is a great guy I got the exact vehicle I wanted fast as it I was very happy with the service and accommodating atmosphere. Your salesman Mike Morris is a great guy I got the exact vehicle I wanted fast as it could be done ... Omar in finance is very professional and was a ease to deal with Thanks More
by Potato
Employees Worked With
Omar .E finance
May 04, 2019
Highly recommend Please try Jay Wolfe first for any car you want. They will kindly help you and they always have whatever you want. If you try it once you will neve Please try Jay Wolfe first for any car you want. They will kindly help you and they always have whatever you want. If you try it once you will never go somewhere else. More
by Roham
Employees Worked With
Bill Stringer, Billy Morton, Brad Gilbert, Karim Aly
May 03, 2019
Not pushy Patrick was very nice and friendly and let us know what was going on. every step of the way. The finance manager also check around for low interest r Patrick was very nice and friendly and let us know what was going on. every step of the way. The finance manager also check around for low interest rates for us and it saved us money in the long runn More
by Carol455
Employees Worked With
Bill Stringer, Patrick Moore
May 02, 2019
Purchase of a pre-owned Camry The sales staff and service staff at Jay Wolfe are very professional, this is my second car purchase with Jay Wolfe. Maurice in sales was thorough an The sales staff and service staff at Jay Wolfe are very professional, this is my second car purchase with Jay Wolfe. Maurice in sales was thorough and pleasant. Danny Ruckman in service has been my service advisor for years and is great to work with, very helpful. More
by camry111
Employees Worked With
Maurice Bembry, Mike Wania, Daniel Ruckman
May 01, 2019
Go to Mark Mark Pardee was great. He was professional, courteous, and very helpful. We found the right car for us. Next time we need to buy a car, we will go bac Mark Pardee was great. He was professional, courteous, and very helpful. We found the right car for us. Next time we need to buy a car, we will go back to Mark. More
by Adam1234
Employees Worked With
Mark Pardee
May 01, 2019
30,000 mile service I expect top service from Toyota, since they have a high quality reputation and I paid for the name brand. When I mentioned that I intended to do the I expect top service from Toyota, since they have a high quality reputation and I paid for the name brand. When I mentioned that I intended to do the oil changes after the covered changes expire the service advisor seemed to disapprove. He then gave me the sales pitch on why I should us them. He even mentioned the lounge food. Really, I purchased a vehicle for over $30,000. I can buy a sandwich and a drink for a few dollars someplace. It struck me as kid of lame. I know he works for the dealership and that would be part of his job, but really if you own a pick-up and can’t do your own oil change you shouldn’t own a pick-up. Then he says I can’t buy the items for the oil change cheaper than what they supply. That is just wrong. I have priced them and I’m sure I will be using a better grade of oil. I can buy the stuff and still do it for about $20 less. It was not a lot, but still I didn’t need the attitude. I had mentioned that I only had Toyota do anything with the tires and that at some point a valve cap had been left off. He said he would make sure it was replaced. It was not. I don’t say anything, but why would I expect top service on a major item if Toyota couldn’t make sure such a simple item was taken care off? Shouldn’t the service department make sure a cap is on every car that leaves the shop? Really, what does a cap cost vs a customer questioning the quality of service received? If I would have been paying for tire service, I would have been really annoyed. Or does Toyota give lesser service to those not paying the high shop rate? More
by Tacoma2017
Employees Worked With
Service printout said the service advicer was Andrew Duncan.
May 01, 2019
We felt that we received a good offer on a used Avalon We felt we were treated fairly and did not become frustrated with the purchase. They also offer wonderful amenities. Our salesman was polite and thoug We felt we were treated fairly and did not become frustrated with the purchase. They also offer wonderful amenities. Our salesman was polite and thoughtful making our experience a great one. More
by mmvogt
Employees Worked With
Dorrian, Mike Wania
April 30, 2019
Darrion was nice and low pressure Darrion was a resource of information. understood we were looking at competitive cars and was not pushy and did not talk down to the competition. Ve Darrion was a resource of information. understood we were looking at competitive cars and was not pushy and did not talk down to the competition. Very smooth no haggle process. More
by kkeenum1986
Employees Worked With
Darrion Bogan, Mike Bozzi, Mike Wania, Heather Young
