Back

Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

Directions

By Type

Showing 4,064 reviews

May 13, 2019

Jay Wolfe Toyota Great Service I dropped my car off for a small reprograming recall of the sonar system. They said it would take about an hour and it only too 45 minutes. The car al More

by EZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
May 14, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for choosing us for your service needs! We strive to ensure that every guest has an excellent experience with us so we are delighted to hear you experienced just that. We truly appreciate your business and welcome you to come back and see us anytime.

May 12, 2019

Great service Everyone was very polite, friendly, and professional. They got the service done in a very timely matter. I have been going here for years and have nev More

by chelsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
May 12, 2019 -

Jay Wolfe Toyota of West County responded

Chelsea, Thank you for sharing your efficient service experience. We are grateful for your repeat business. Our dedication to our guests' satisfaction is one of the many reasons that we were awarded the JD Powers dealer of Excellence Award. We hope to see you again, soon; you are always welcome to visit.

May 12, 2019

Great Seevice Everyone is very nice and explains the process. The waiting area makes the waiting very easy. Great for the kids and adults alike. However my 3 year o More

by Tim1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
May 13, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your five-star experience with us! We appreciate that you have chosen us as your dealership for your needs and are glad you enjoyed our unique waiting area during your visit! Our customers and their family are highly important to us, and we invite you back any time!

May 11, 2019

Awesome & right on time. My 70,000 mile check-up went as smoothly as have all of my regularly scheduled maintenance appointments have gone. Jay Wolfe is consistently provides More

by Wecone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 11, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your five-star review and feedback! Our customers are very valuable to us, and we are thrilled to learn that we have earned your business and full satisfaction! It was our pleasure to take care of your vehicle on its 70,000 mile check-up, and we look forward to the next opportunity to serve you again.

May 10, 2019

Exceptional Service Yesterday my wife and I went to Jay Wolfe Toyota of West Country to look at the new 2019 RAV4 Hybrid. We were greeted at the door by Joe Fuson, a sale More

by MikeH1776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Elsoueissi, Mike Bozzi, Joe Fuson
May 10, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your five-star review and experience! Congratulations to you and your wife on your purchase! Our customers are our highest priority, and it would be our pleasure to continue to offer you outstanding experiences in the future with our team! Please know that you are invited back to our dealership at any time!

May 09, 2019

Quick, easy and informative Mark and Omar were great! They went over every question we had. We had a great experience and will definitely recommend Jay Wolfe Toyota. We love ou More

by ltodaro2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar , Mark Pardee
May 09, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the great review! We're proud of Mark and Omar for providing such excellent service - we want our guests to have an experience like no other at our dealership. Our customers are #1! We appreciate your business, congratulations on your new Highlander!

May 09, 2019

Tire totation All went well & Bill fixed my front license plate cover that was bent during the truck wash. Good service. The staff in the bistro are excellent - c More

by 324+Sport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the Bistro staff, Bill Bennett
May 10, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the positive feedback. You can always expect superior customer service as our guests' needs are our top priority. Without this being true, we couldn't be # 1 in St. Louis for new cars in 2015 and 2016. We appreciate your visit and hope that you will return soon.

May 08, 2019

Fast, professional, courteous, knowledgeable. Pam was helpful, professional, knew me by my first name which made me feel confident with the people at Jay Wolfe Toyota. As always 5 Star service an More

by jack51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 08, 2019 -

Jay Wolfe Toyota of West County responded

Jack, it's always wonderful to read such a great review. We're proud of the excellent service that Pam provides to our customers. Our JD Powers Dealer of Excellence Award shows that we provide an experience like no other! We appreciate your business and look forward to seeing you next time.

May 07, 2019

60K Mi. Service in under 2 Hours Delivered service as promised/quoted and ahead of scheduled time. Waiting area clean and bright. Complimentary cafe and coffee is a nice touch. Custo More

by Larry_Peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
May 08, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate the five-star review and great feedback from your visit! It is always our pleasure to hear from our customers, and it makes us happy to know that you have had an exceptional experience with us. We happen to be the only dealership in St. Louis that offers a complementary Bistro that serves breakfast, lunch and dinner, spa-grade massage chairs, kids gaming area, and charging stations, and we invite you back any time!

May 07, 2019

A Great Experience This is our 2nd car purchase from Jay Wolfe Toyota of West County. The moment you step into the modern showroom, you will be greeted by salesman that More

by RDL2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Morris, Mike Bozzi, Mike Nazemi
May 08, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your positive car buying experience with us! We pride ourselves on our excellent customer service, and we're glad that you were impressed by our friendly and knowledgeable team, especially Michael who was fantastic. It's great to know that you are satisfied and a loyal customer, and we invite you back anytime for your future vehicle needs.

...
92
...