Jay Wolfe Toyota of West County

2005 Corvette Drove 3 hours from Indiana t look at a 2005 Corvette. Description of the car said It had head-up display (HUD). And It did, It just didn't work. Drive Drove 3 hours from Indiana t look at a 2005 Corvette. Description of the car said It had head-up display (HUD). And It did, It just didn't work. Driver's side visors vanity mirror was broken. When asked If they fix or compensate I was told that the person In charge of that was off (Naturally) and I could call them the next day. I went ahead and bought the car because, 1. I took the day off work, 2. I had my Daughter drive me all the way over there and I was not going to waste her time & mine. I called the next day and was told (Here's the shocker) There's was nothing they could do since I got the car at such a great deal (Please). This dealership (As far as used vehicles goes) Is just another car lot willing to tell you anything just to make the sell and get your money. More

Always a pleasant experience. Jay Wolfe Toyota has the most professional and enjoyable staff. I especially like my guy, Kyle Owens! But everyone is great there! I'll be back. Jay Wolfe Toyota has the most professional and enjoyable staff. I especially like my guy, Kyle Owens! But everyone is great there! I'll be back. More

I'm Impressed I know Saturdays are the worst days to go to a dealership but it was the only day without my kids and I knew my husband and I needed another vehicle f I know Saturdays are the worst days to go to a dealership but it was the only day without my kids and I knew my husband and I needed another vehicle for our coming child. We were outside in the back lot and just looking at the 4Runners and saw a guy running passed us. He turns around and asked we've been helped and we told him not yet. He literally was running and stopped what he was doing to see what we were interested in. He explained quickly which 4Runners had what equipment and mentioned that he was getting a vehicle for another customer and promised he'll be right back. Not only was he hot that day but he fulfilled his promise and came back "running." We really didn't realize how big there lot was but he really took care of us. We went through options and trims and he totally gave me the attention that others never gave us. The salesman also put things in a prespective of ways that makes sense and understand, that as a woman I totally appreciated because he mentioned that he's a parent as well. So we promised him, that we'll be back and speak to no one but him. Thank You sir and we'll see you again soon. More

Coupon incentives are useless. If you're going there to use coupons for an oil change - go somewhere else. They don't accept them. I even registered my email for an additional $10 o If you're going there to use coupons for an oil change - go somewhere else. They don't accept them. I even registered my email for an additional $10 off service coupon- The adviser, stopped me mid sentence and in a rude manner told me that they are giving the best price the dealership offers. The car wash is ok. The windshield was still dirty. My adviser told me they lost the multipoint inspection report. I won't say not to go there, but other places have a better deal on oil changes and similar small service. More

Feels Like Family Continue to return as I feel like I'm being treated like family (like my Dad did when he had a service shop). Looking out for me and making sure my ve Continue to return as I feel like I'm being treated like family (like my Dad did when he had a service shop). Looking out for me and making sure my vehicle is safe and serviced correctly. Thank you Mark! More

Nice facilities and sales staff, but that's where it ends They have nice facilities and our sales staff was friendly and helpful. Unfortunately, that's where it ended for us. We have had 3 key issues that dem They have nice facilities and our sales staff was friendly and helpful. Unfortunately, that's where it ended for us. We have had 3 key issues that demonstrate our dissatisfaction (all within the first few months of buying the car): 1. It started with a chip and small windshield crack that we could not see the day we bought the car as it was covered by snow just outside the wiper reach. We reported it the next business day and wanted the windshield replaced, but they only filled it. The first warm day, the windshield cracked substantially. Jay Wolfe wanted almost $800 to replace the windshield. We had it replaced elsewhere for under $400. 2. They did not send us the title for well over a month, causing us to have to pay a fine at the DMV. We called Jay Wolfe Toyota several times during this period and were directed to many different voicemails. Our calls were not returned. 3. The fog lights came on randomly at night, even though they were turned off--killing the battery. Apparently this electrical problem is not covered by the "bumper-to-bumper" warranty. They even wanted to charge us for diagnostics. We repaired it elsewhere. Jay Wolfe Toyota, we won't spend another penny with you. More

Great first time experience This was my first big buy straight out of college. My sales person and the finance manager made everything so smooth. I was able to get the car I want This was my first big buy straight out of college. My sales person and the finance manager made everything so smooth. I was able to get the car I wanted with a great and affordable rate. It was a daunting process at first but I can really say that the employees here made it so easy. More

Female Friendly Dealership? NO They advertise themselves as being a female friendly dealership. No not really. If men understood their sexism, the sexism wouldn't exist. What they h They advertise themselves as being a female friendly dealership. No not really. If men understood their sexism, the sexism wouldn't exist. What they have here is a male version of Female Friendly but in reality it would have to be run by women to truly be so. To be fair the salesman was fine but the rest of the dealership was pretty much status quo. The male we know what we are doing just you trust us little lady familiar bs. In the end I was right and they owed me a refund. I strongly suggest that no woman ever try to deal with any dealership without a token man which she brings along. Maybe 50- 100 yrs from now society will advance enough that it won't be necessary. And to be fair I am biased against dealerships. I prefer other methods of buying cars. More

Did not disappoint as always Friendly and courteous staff. Did not make you feel that they're only nice because of the business you bring in. Speaking of the service we needed, i Friendly and courteous staff. Did not make you feel that they're only nice because of the business you bring in. Speaking of the service we needed, it was only for an emissions test at this time. But yet we were treated like we were special people. We appreciate that! They are genuinely caring. I hope you share this message to everyone so they'll continue to be just that, special appreciation to the ladies at the cafe/lounge area and Mark Hurt. The free car wash is a very nice perk! Overall every time we bring in the 4Runner for services, we were always treated with courtesy.and that the staff at Jay Wolfe appreciates us. More