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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

April 16, 2021

Josh makes our service practically enjoyable. He is knowledgeable, personable, and always gets the job done with the highest quality. Kudos to Josh and the Jay Wolfe team! More

by rochellebapr
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Apr 17, 2021 -

Jay Wolfe Toyota of West County responded

Rochelle, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

April 16, 2021

Courteous, friendly, knowledgeable, helpful - - not pushy or evasive. Sales staff were very attentive to our needs and did not try to oversell or adoptions that we initially declined. Great inventory. More

by Rad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Jacques A Hughes II
Apr 17, 2021 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about car buying experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

April 15, 2021

Great service as always. Every tine I go in for service or an upgrade to my car they get me in and out with no problems at all. More

by roygldn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger, Jacques A Hughes II, Daniel Ruckman
Apr 15, 2021 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your five-star review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

April 10, 2021

Our visit was top notch. Service Technician Kevin Kettinger did an outstanding job of completing a fuel pump recall on our 2019 4 Runner. Kevin answered several other questions we had on all the bel More

by bobandjude
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes, Kevin Kettinger
Apr 11, 2021 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your service visit! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

April 09, 2021

Josh was great, courteous and friendly. The work was completed in the time quoted. The customer lounge was a bit crowded but with the current environment it was understandable. More

by Dwoj1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Younger
Apr 10, 2021 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. Josh and the rest of the team are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your amazing experience!

April 09, 2021

Service was good and completed in a timely manner. Service advisor was courteous and professional. A nice customer lounge was available for those waiting for their service to be performed. I received More

by jlivermore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Mormino
Apr 09, 2021 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your service experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

April 09, 2021

Scheduled work done in reasonable times and for the amount agreed upon. Unfortunately, the wrong part was replaced, but they did not charge me fir it and took card of the part I wanted fixed for no ch More

by Bill J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Mormino
Apr 11, 2021 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your recent service visit, Bill. Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

April 08, 2021

The Service Advisers are friendly and professional and the service is completed on a timely basis. I would recommend getting your vehicle serviced at Jay Wolfe. More

by Trumpet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
April 08, 2021

Excellent service, excellent service advisor. Nothing more needs to be said, I like Jay Wolf Toyota. You can be sure that if your service is not good, I'll let you know. I will say nothing more.. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Jenkens
Apr 09, 2021 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that our team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

April 08, 2021

Fast and friendly service. They happily applied my coupons and got to work. Car was maintained quickly and neatly. You gotta love Wolfe Toyota for service More

by AMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Steurer
Apr 09, 2021 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your feedback about your service experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

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