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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

May 31, 2019

Smooth and easy process My experience working with Kareem Ali at Jay Wolfe was the best experience I've ever had buying a car. Karim took the time to discuss all of the optio More

by Sam2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karim Aly
Jun 01, 2019 -

Jay Wolfe Toyota of West County responded

It brings us great joy to learn Karim has provided you with an experience like no other. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We have had the DealerRater Consumer Satisfaction Award for four years in a row, and we truly appreciate your outstanding review. Thank you so much for sharing, Sam! We wish you happy driving and we invite you back for any future visits.

May 29, 2019

Impressed with Jay Wolfe Warm, friendly, and value your time. Lots of services to make your wait more comfortable if you are waiting on a vehicle. Service was thorough. Sales More

by Jforrest-James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Billy Morton, Megan McDonough
May 30, 2019 -

Jay Wolfe Toyota of West County responded

Hi there, Thank you for taking the time to share your great feedback! We take pride in making sure our customers are our priority. We are the only dealership in St. Louis that offers a complementary Bistro that serves breakfast, lunch and dinner, spa-grade massage chairs, kids gaming area, and charging stations. It was a pleasure working with you. We hope to see you again!

May 28, 2019

First Time at Jay Wolffe I owned a Toyota prior to my visit to Jay Wolfe, and while my previous experience was good, my experience Jay Wolfe was excellent. Gary was extremely More

by rmf21982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Panus
May 29, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your five-star review and feedback! We are so pleased to hear that you had an experience like no other with us, and that Gary made a positive impact on your visit. We invite you back any time, and look forward to offering you many more outstanding experiences in the future!

May 27, 2019

Great and fast service I came in for scheduled maintenance and was in and out quickly. They were courteous and informative and the service waiting area is amazing. Thanks. More

by kinganna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
May 28, 2019 -

Jay Wolfe Toyota of West County responded

Thank you so much for taking the time to share your amazing feedback for your recent maintenance visit. We always strive to provide experiences like no other and it is what earned us our JD Powers Dealer of Excellence Award. We are here to support you just like how we are proud supporters of our community schools, law enforcement, firefighters, and charities. If there is anything else we can do, please let us know. We look forward to any future visits!

May 24, 2019

Help with new tire decision Thanks to Walt Caswell for doing a fine job helping me navigate the selection of tire replacement, providing a useful summary of available options and More

by OldGuyMO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Walt Caswell
May 25, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the excellent review! Here, we always strive to provide an experience like no other and we are happy to know that you enjoyed the services we provided. Exceptional team members such as Walt are the reason why we have been given the DealerRater Consumer Satisfaction Award from 2015 to 2019. We invite you back to enjoy everything we have to offer from excellent service to our complimentary bistro. We look forward to working with you again!

May 24, 2019

Keeping me safe When I was in for a headlight replacement and left my car, Bill Bennett called me at home to inform me my tires were not good. He had prepared me for More

by puce1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
May 25, 2019 -

Jay Wolfe Toyota of West County responded

Hi, The safety of our guests is of the utmost importance. Properly maintaining your vehicle is one the best ways for us to ensure that you and those important to you are safe while traveling. Thank you for allowing us to do so. Our attention to the wants and needs of our guests is why we were awarded the DealerRater Consumer Satisfaction Award 2015-2019. Be sure to visit often. We enjoy seeing you.

May 23, 2019

Pam Oakes was fantastic! Toyota of West County Service Center, You really did a nice job on the multiple issues which were uncovered with my daughter's 2008 Camry. Pam Oak More

by eclens71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 24, 2019 -

Jay Wolfe Toyota of West County responded

Eric, you are very welcome. You can always count on our team going above and beyond for our guests. From our highly knowledgeable and friendly staff to our complementary bistro, concierge, and massage chairs, we make our customers' satisfaction a top priority. Thank you for allowing us to properly maintain your daughter's vehicle. We hope to see you again soon.

May 23, 2019

Brakes & Alignment I was impressed by the alignment checking system. The main reason for the visit was to replace the front brake discs. In addition, we identified a n More

by hbsandberg@charter.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt C
May 24, 2019 -

Jay Wolfe Toyota of West County responded

Bill, thank you for letting our highly trained team take care of your vehicle. Superior and efficient service are priorities to our team. We are always here to help so stop by anytime. Have a great day.

May 23, 2019

Excellent! Everyone we worked with was spectacular! The process from start to finish was super easy! Jim, Brad and Jason were extremely knowledgeable and made More

by Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Brad Gilbert, Jim Bischoff
May 24, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your wonderful experience. Our team will be thrilled to hear that you enjoyed your visit so much. It is always our goal to maintain and deliver outstanding business practices, superior selection, and top notch customer service. Please know that you are openly welcome to visit. Have a nice evening.

May 22, 2019

Excellent Service as always One critical point in service is knowing the history of the vehicle and an awareness of what needs to be attended to and what can be pushed to the nex More

by Marlin_M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 23, 2019 -

Jay Wolfe Toyota of West County responded

Marlin, we take pride in knowing that we take great care of our guests and their vehicles. Your needs are what is most important to us. This is why we were awarded the DealerRater Consumer Satisfaction Award 2015-2019. Thank you for visiting. We invite you to stop by any time.

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