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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,064 reviews
June 07, 2019
Always great service Service people go beyond the call of duty. They are efficient and don't keep you waiting. My car was ready before the predicted time. Service people go beyond the call of duty. They are efficient and don't keep you waiting. My car was ready before the predicted time. More
by sfk262
Employees Worked With
Kevin Kettinger
June 07, 2019
Emissions Inspection Quick and efficient; service rep very helpful. Got me out of there quick. Provided information on his own that was very helpful. He went the extra m Quick and efficient; service rep very helpful. Got me out of there quick. Provided information on his own that was very helpful. He went the extra mile in the name of customer service. More
by JCB
Employees Worked With
Doug Rayfield
June 07, 2019
OOPS! I was told last fall that my AC evaporator was leaking....$2500 to fix. It was fall so I let it go. Brought it in this week to get it fixed. I was to I was told last fall that my AC evaporator was leaking....$2500 to fix. It was fall so I let it go. Brought it in this week to get it fixed. I was told it was not the evaporator, but the schrader valve....$720...great news. Picked up the car...hot air, no AC. Made a u-turn on Manchester and brought it right back. Turns out it is the evaporator...$2500. I have spent thousands here, and would think I could get a bit of a break. I come here to get Toyota parts and guarantees. Not real happy at this point. More
by jepovis
Employees Worked With
Andrew
June 05, 2019
I love their service. Their staffs did a fantastic job. I asked them online to help me set up an appointment for my car. Then they contacted me right away and made an appoi Their staffs did a fantastic job. I asked them online to help me set up an appointment for my car. Then they contacted me right away and made an appointment for me. The service was quick and very friendly. Their members lounge is fantastic. I would highly recommend them. More
by LKL44
Employees Worked With
Aaliyah Tooley, Mark Hurt
June 04, 2019
LONG wait 2 1/2 hour wait on 5000mile service, Drove home and vehicle had a new vibration. Scheduled another visit. 2 1/4 hours to rebalance wheels. Drove hom 2 1/2 hour wait on 5000mile service, Drove home and vehicle had a new vibration. Scheduled another visit. 2 1/4 hours to rebalance wheels. Drove home and still had vibration. Scheduled another appointment, arrived and told it would be 2-4 hours unless I wanted to drop it off. Brought it back on another day to leave it with them to finally find a bad wheel and tire. Drove vehicle home and the low tire pressure light came on. Scheduled ANOTHER appointment. This time 1 1/4 hr to program TPM sensor in the wheel that they forgot to program. More
by oldplanecollector
Employees Worked With
not sure
June 02, 2019
Scheduled service My car was able to be scheduled online, dropped off after hours, and it was ready within an hour after my appointment time. Very pleased. My car was able to be scheduled online, dropped off after hours, and it was ready within an hour after my appointment time. Very pleased. More
by Arcenmj
Employees Worked With
Don’t remember the name.
June 02, 2019
Great experience Great service. Quick and friendly. I appreciate the complimentary car wash and the bistro is nice to occupy the rime. I always recommend Jay Wolfe. Great service. Quick and friendly. I appreciate the complimentary car wash and the bistro is nice to occupy the rime. I always recommend Jay Wolfe. More
by LindseyMed
Employees Worked With
Kevin Kettinger
June 02, 2019
Spot on-Start to Finish Jay Wolfe West County Toyota is professional in every sense of the word. Excellent customer service! I was kept well informed of all services needed a Jay Wolfe West County Toyota is professional in every sense of the word. Excellent customer service! I was kept well informed of all services needed and recommendations for future consideration; without being pressured to spend unnecessarily for non essentials. I have total confidence in the care they give my vehicle! The complimentary food bar is also much appreciated during lengthy service calls. Thank you!! More
by Currguru
Employees Worked With
Bill Bennett
June 02, 2019
Saturday service Easy to make appointment online. Service finished quickly and in the time promised. Car wash included and the inside window was cleaned well. You can Easy to make appointment online. Service finished quickly and in the time promised. Car wash included and the inside window was cleaned well. You can enjoy a treat while you wait. More
by BFarm
Employees Worked With
Pamela Oakes
June 01, 2019
So happy we came back for more We bought a car last year from Maurice at Jay Wolfe's and were so pleased with the people and the price that when we needed a second car we came back We bought a car last year from Maurice at Jay Wolfe's and were so pleased with the people and the price that when we needed a second car we came back to Maurice and Jay Wolfe's. What more needs to be said? More
by Avarav
Employees Worked With
Omar Elsoueissi, Maurice Bembry
