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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
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May 06, 2021
The service department was quite helpful with an issue I was having, which took a few people to figure out. Great customer service. Everyone was very friendly. was having, which took a few people to figure out. Great customer service. Everyone was very friendly. More
by Debbie1351
Employees Worked With
Mat Steurer, Mark Hurt, April Certain, Bill Bennett, Pamela Oakes, Kevin Kettinger, Daniel Ruckman
May 06, 2021
The showroom was spacious, clean and inviting. Skip Hayden, our Salesman, was fantastic. I posed several questions to Skip about nit-picky details on the RAV4 we eventually purchased. In most cases, he Hayden, our Salesman, was fantastic. I posed several questions to Skip about nit-picky details on the RAV4 we eventually purchased. In most cases, he had instant answers. The rest of the time he located answers promptly. We chose the RAV4 over a Highlander after renting the Highlander from Jay Wolfe for a weekend trip. The dealership does those sorts of things for their customers' benefit, and I would not have considered it if Skip had not mentioned the possibility. More
by brad.hiles
Employees Worked With
Skip Hayden
May 06, 2021
This is my family’s 3rd car purchased from Jay Wolf. Wonderful staff. And very helpful. Highly recommended. Love my new Sienna. It’s an amazing car. Thank you. Wonderful staff. And very helpful. Highly recommended. Love my new Sienna. It’s an amazing car. Thank you. More
by ekharris
Employees Worked With
Daniel Ruckman
May 01, 2021
I appreciated the way they were able to schedule me in very quickly, diagnose the issue, and make the required repairs in a very efficient manner. very quickly, diagnose the issue, and make the required repairs in a very efficient manner. More
by Balloon
Employees Worked With
Joshua M. Younger
May 01, 2021
Quicker than usual (slightly over and hour) and everyone was very nice when paying. Staff was quick the second I pulled up and dropped off the car. was very nice when paying. Staff was quick the second I pulled up and dropped off the car. More
by Britt1187
Employees Worked With
Kevin Kettinger
April 25, 2021
This was a fairly straightforward visit, 25,000 mile check up on my RAV4 where are the primary thing I needed was a tire rotation. As I’m sure most people can relate, my schedules been fairly busy rece check up on my RAV4 where are the primary thing I needed was a tire rotation. As I’m sure most people can relate, my schedules been fairly busy recently. Danny was very efficient and, knowing that I was dropping off the vehicle on my lunch break, he got me through very quickly but thouroughly. More
by JH
Employees Worked With
Daniel Ruckman
April 25, 2021
Bill Bennett provides excellent and trustworthy advice and will not sell you something you do not need. Jay Wolfe is lucky to have him. He has always taken good care of my vehicles. The work performed is and will not sell you something you do not need. Jay Wolfe is lucky to have him. He has always taken good care of my vehicles. The work performed is done right. Cost is competitive. More
by bob.fagerberg
Employees Worked With
Bill Bennett
April 25, 2021
I didn't like waiting 15 minutes to just drop off a car because I had to see my assigned service representative. Other service reps were available but not interested. I do not like upselling the dealers because I had to see my assigned service representative. Other service reps were available but not interested. I do not like upselling the dealership recommended service. Toyota recommended service is much less. It was counseled by the service rep that I should have changed my brake fluid at least 3 times by now. More
by jrh12
Employees Worked With
Don't know
