Jay Wolfe Toyota of West County

Safety and Emissions check to renew Liscense plates. Pam Oakes got me in and out with an hr. She told me what time to arrive and there was no one else in waiting room. In exactly 1 hr the car was ready Pam Oakes got me in and out with an hr. She told me what time to arrive and there was no one else in waiting room. In exactly 1 hr the car was ready. Thank you! More

Excellent Dropped off vehicle the night before my appointment. Technician called about my specific concerns and explained what was found and that all was okay. Dropped off vehicle the night before my appointment. Technician called about my specific concerns and explained what was found and that all was okay. Worked completed in a timely manner and on my way. More

Great service from Tom and the rest of the crew. We always enjoy Jay Wolfe’s service. Will be bringing my brand new 2020 Tundra in which I bought at another dealer. Would have bought at Jay Wolfe but always enjoy Jay Wolfe’s service. Will be bringing my brand new 2020 Tundra in which I bought at another dealer. Would have bought at Jay Wolfe but they weren’t willing to come down to a price I wanted. Hopefully jay Wolfe will be willing to work with me in the future. More

Friendly, helpful, excellent service Toyota of West County service representative Tom Mitchell has consistently provided excellent advice, service, and care for my 2017 Rav-4. Highly reco Toyota of West County service representative Tom Mitchell has consistently provided excellent advice, service, and care for my 2017 Rav-4. Highly recommend this location. More

Oil change, tire rotation & alignment Service was very friendly, helped me with coupons for the services performed, and work was performed as agreed. I always feel confident when I bring Service was very friendly, helped me with coupons for the services performed, and work was performed as agreed. I always feel confident when I bring my car for service at Wolfe Toyota More

Representatives rush through their explanations I've been to Jay Wolfe Toyota at least a half-dozen times since I purchased my 2017 Hylander there. The services is hit and miss, depending on who I've been to Jay Wolfe Toyota at least a half-dozen times since I purchased my 2017 Hylander there. The services is hit and miss, depending on who your service rep is. Yesterday, I had to ask my rep twice to explain what "maintenance work" was going to be performed, and what it would involve. She glossed over it -- and it wasn't crowded. She also didn't explain the potential costs adequately. So I ended up having work performed that, as I write this review, I'm still NOT SURE what it was for. And --- why it was necessary. Bottom line: I've tried to be loyal to the Jay Wolfe Service Department. I think those days are over. Time to move on. I'm now exploring alternative service departments around the region. More

Repeat Customer Great experience. Second car we purchased at this dealership. Our salesman DJ was great to work with. No pressure. Looking forward to purchasing anoth Great experience. Second car we purchased at this dealership. Our salesman DJ was great to work with. No pressure. Looking forward to purchasing another Toyota next year! More

Another Great Service Trip I was written up by Andrew and the wait was only 2 or 3 minutes. It only took 5 minutes to write me up. My Prius was ready in 1 1/2 Hr which is great I was written up by Andrew and the wait was only 2 or 3 minutes. It only took 5 minutes to write me up. My Prius was ready in 1 1/2 Hr which is great. Jay Wolfe does an excellent job with my Prius. More

Seems to be developped for the satisfactory service Service seems to be Ok, but it did not finish well becasue the sticker pasted to the car's window indicating the record for the next oil change shows Service seems to be Ok, but it did not finish well becasue the sticker pasted to the car's window indicating the record for the next oil change shows the wrong mileage for the next service and the car dashboard was still said to be needed for 'the maintenance required'... More

Quick, thorough and efficient service! Service representative met us immediately upon arrival (9:25 AM). Took mileage and ticked our name off the appointment list. Ushered into the customer Service representative met us immediately upon arrival (9:25 AM). Took mileage and ticked our name off the appointment list. Ushered into the customer service check-in counter where we spoke to the Jay Wolfe service rep about some issues, what would be serviced and how much longer our Wolfe Toyota coverage will be in effect. Enjoyed breakfast and car was ready as promised at approximately 11 AM. More