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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

April 20, 2020

Dealer is always reliable; exceeds expectations; provides excellent service; recommends itself for future sales and service; offers exceptional amenities; earns customer loyalty; easy to work with. More

by E.B.
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Apr 21, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your wonderful thoughts about working with us! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to providing any future assistance.

April 20, 2020

fast courteous reliable. they have generally been very helpful in meeting all our needs related to my Toyota Prius that I purchased at this same location. Fast friendly and he More

by vgphanto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Apr 20, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about working with our team members for the services for your Toyota Prius! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

April 18, 2020

help when needed Starter battery in my 2016 Prius discharged and had to jump start it. Stopped by without appointment (during pandemic) to see if they had time to loo More

by jpahl01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Apr 19, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your experience with us! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

April 16, 2020

They were quick and fast. Very Efficient about getting thing I would recommend this car dealership. I had a Toyota before and that’s why I came there to purchase my car. I think you need to listen closely and l More

by charliecoffey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber
Apr 17, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your review! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

April 14, 2020

Clean,efficient,courteous I miss Walt in service. He was exceptional. This was during pandemic. Courteous, efficient. Social distancing maintained for the most part. Good recor More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Apr 15, 2020 -

Jay Wolfe Toyota of West County responded

CJ, Thank you for your excellent review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

April 12, 2020

Everyone was friendly. The service was excellent. All my needs were met and I ended buying a car from them. I would recommend them to anyone. More

by Mcohen804
Recommend Dealer
Yes
Employees Worked With
Bill Stringer, Gary Panus
Apr 13, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your vehicle!

April 08, 2020

Took great care of me. Best service department around! Had an issue with my Camry. Scott took care of it without question. Have been using Jay Wolfe Service since 2009. Hig More

by Moose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber
Apr 09, 2020 -

Jay Wolfe Toyota of West County responded

Moose, We appreciate your review and your business! We’re delighted to hear that Scott was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

April 07, 2020

It was ok. They didn’t give me a complimentary car wash so that was not cool. Thanks be back in a few months for service. More

by jpbrenner89
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Apr 08, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your thoughts about your overall service experience. We would never want to inconvenience our customers - your satisfaction is our top priority. As shown by our JD Powers Dealer of Excellence Award, we strive to provide unparalleled service - we go above and beyond for our guests! We are abiding by the partial shutdown orders in the city and working by appointment only with limited staff and limited hours. I promise it is not our intention for this to be the case where the car wash is closed; we will, however, make it up to you as soon as things go back to normal operation. In the meantime, please reach out to me at your earliest convenience if I can better explain our current process. We care deeply about your experience and truly value your business! Sincerely, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

April 03, 2020

Good experience-- dropped car off with problem when braking. Bill called me in few hours with diag--- repaired-picked up by 3:00 Satisfied. Thank u More

by Happy with Camry
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Apr 04, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Bill was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Thanks for sharing your satisfaction. Please let us know if we can be of service again - we’re here for you!

April 03, 2020

The Tire purchase went well I went in to purchase 4 new tires. The serve rep was ready and the whole process took less than 2 hours. I was happy with the service, More

by dbaugher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Apr 04, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your recent service experience for your tires! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

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