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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

May 12, 2020

Andrew was most helpful explaining the maintenance service I was impressed with the maintenance work being done so quickly. I was very happy that the final cost was $500 below the estimate I was given last wee More

by gtlewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
May 14, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your feedback and for taking the time to write your review. We are glad to hear that you were impressed by your recent maintenance visit. We would appreciate hearing more about your overall positive experience- we're always looking for ways to improve so we can provide the best possible service to our customers. At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience, which can be shown through our JD Powers Dealer of Excellence Award. We are the #1 seller of new Toyotas and #1 in Service in St. Louis for the past four years. If there's anything you would like to discuss further and possibly adjust your review to a higher star rating since you've had a positive experience, we would appreciate it. Please don't hesitate to contact me. As always, we invite you back to Jay's Bistro where we serve complimentary breakfast and lunch to all of our customers. We hope to see you again soon! Sincerely, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

May 11, 2020

Pamela was very helpful and my car was done within an hour which was very nice. No issues and I look forward to coming back again. More

by AlexaM
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 11, 2020 -

Jay Wolfe Toyota of West County responded

Alexa, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

May 10, 2020

Always honest professional service I have always received honest, professional, and timely service at Jay Wolfe Toyota of West County. All repairs are done properly and none are recomme More

by Dr.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 11, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Pamela was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

May 10, 2020

Excellent service. Confirmed reason for visit and made sure all items were completed. Quality work and good prices. Better pricing than Valvoline, and they aren’t trying to sell items/ services you don’ More

by Rollergirl636
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
May 11, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your excellent service experience with Kevin! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

May 09, 2020

Customer for life! In August of 2019 I bought my first vehicle from Jay Wolfe Toyota of West County. It was a great experience and I have had great visits to the service More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Elsoueissi, Joe Fuson
May 10, 2020 -

Jay Wolfe Toyota of West County responded

Steve, We appreciate your review and your business! We’re delighted to hear that Joe and Omar were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

May 09, 2020

50,000 mile maintenance Professional, Expedient, Great Experience Will definitely return for future needs Would recommend to friends and co-workers due to quality of person More

by dave.snyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
May 10, 2020 -

Jay Wolfe Toyota of West County responded

Dave, Thank you for sharing your experience with us! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

May 08, 2020

Communication was great! Service was great too. Work was done well. All questions and concerns were addressed and taken care of in professional way. Thank you More

by kmetter
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber
May 09, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Scot was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

May 08, 2020

The service person was awesome. I was however very disappointed that when I went to get in my car after the work they did not clean in out. The plastic covering the steering wheel and seat where left More

by Amadance57
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
May 09, 2020 -

Jay Wolfe Toyota of West County responded

Amanda, Thank you for sharing your feedback was awesome! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

May 08, 2020

This is our 2nd vehicle from Jay Wolfe. Had a great experience buying the car from start to finish. Was taken care of by every staff member we worked with. More

by BL
Recommend Dealer
Yes
Employees Worked With
Omar , Joe Fuson
May 09, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your five-star review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

May 08, 2020

My husband and I had a great experience at Jay Wolfe! Jacque sold us the car that we are driving now. He was willing to work with us. We weren’t overly pressured into buying like how the other dealership More

by Rstinebrookot
Recommend Dealer
Yes
Employees Worked With
Jacques A Hughes II
May 09, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your five-star review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

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