
Jay Wolfe Toyota of West County
Ballwin, MO

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Dominick in the finance department was fantastic to work with. His level of customer service and knowledge provided me with an excellent experience. Thank you Dominick for all your help. Prior to my experie with. His level of customer service and knowledge provided me with an excellent experience. Thank you Dominick for all your help. Prior to my experience with Dominick I brought my Toyota 4Runner for maintenance and the service department treated me like I had just bought a brand new car even though my 4Runner had 233,000 miles on it! It is because of the excellent service and the continued excellent service why I chose to purchase my used Lexus at Jay Wolfe. I knew that I would be treated with exceptional care. Dominick was exceptional and because of his service on the close of the sale I will be returning to purchase my car at Jay Wolfe. Thank you again for the great 10 years of excellent service and most recently with the purchase of my used Is-250. Diana Van Leuven More
Great knowledge of product and services. Worked with our lease and a buyer for our Prius. People with leg problems (why we sold our Prius) the seats are to low and need to be higher. The extra drag facto lease and a buyer for our Prius. People with leg problems (why we sold our Prius) the seats are to low and need to be higher. The extra drag factor due to increased car height is not a problem at 80 mph or less, but comfort is when entering and existig a car. The next and present older generation including me are your best and largest customers, so listen-up. We don't care so much about the car profile, as we do comfort of entering and existing. Yes we want good mileage too. Jerry R. Williams P.S. I also have a 2011 Sienna, but need better mileage, so make it a Hybrid so we can get 35 mpg. More
BLAKE WENT BEYOND THE EXPECTED TO MAKE THE VEHICLE RIGHT & DOMONIK EXPLAINED ALL THE OPTIONS THOROUGHLY. JERRY WAS GREAT TO WORK WITH AND WAS WILLING TO NEGOTIATE IN GOOD FAITH. WOULD RECOMMEND THIS DEALE & DOMONIK EXPLAINED ALL THE OPTIONS THOROUGHLY. JERRY WAS GREAT TO WORK WITH AND WAS WILLING TO NEGOTIATE IN GOOD FAITH. WOULD RECOMMEND THIS DEALERSHIP TO ANYONE. More
Friendly, efficent - answered all of my questions, provided comparison data,negotiated price without pressure, worked with me to create what I think was a good deal. provided comparison data,negotiated price without pressure, worked with me to create what I think was a good deal. More
Purchased a 2006 Avalon over the internet and phone..Had a great salesman,finance man got a great price and great finance deal from Toyota,absolutely the easiest car purchase of my life.I saw the add on the a great salesman,finance man got a great price and great finance deal from Toyota,absolutely the easiest car purchase of my life.I saw the add on the internet on sunday contacted the dealership on monday and had the car purchased and picked up by saturday More
The experience we had at Jay Wolfe Toyota was very ideal. Steve took his time to help us select the Sienna that we wanted without ever pressuring us to go to a higher trim level. He was friendly, informati Steve took his time to help us select the Sienna that we wanted without ever pressuring us to go to a higher trim level. He was friendly, informative and even took the time to talk to my kids. He even remembered their names after we had left the dealership and had to come back two days later to resolve an issue. More
My wife and I dealt with John Doorack who was an incredible sales rep. I had talked with John several times on Tuesday April 5th while I was out of town for a sales meeting in California. My wife incredible sales rep. I had talked with John several times on Tuesday April 5th while I was out of town for a sales meeting in California. My wife had found the vehicle on Jay Wolfe's website and was really interested in the vehicle. After several conversations with John, I knew he was a sincere individual who had our best interests in mind with a vehicle purchase. He even met us at the dealership on his day off to assist us with the purchase and offered us what I believed was a very good deal on our trade in. The entire process took less than 2 hours and my wife was on the road with her new Sienna Minivan in no time. I actually commented to my wife on the way home, I can't believe we just bought a new car because it was painless. After the sale, John even called us to make sure we understood everything with the vehicle. If your in the market for a new or pre-owned car, I strongly suggest looking to Jay Wolfe Toyota. There was literally no pressure whatsoever. In this day and age of poor customer service, it was refreshing to deal with John Doorack who is totally committed to the customer. More
I had a complaint about how recall work was being scheduled, but Toyota and this Toyota dealer took care of me 100 percent. I am definitely satisfied with their customer response and friendliness, an scheduled, but Toyota and this Toyota dealer took care of me 100 percent. I am definitely satisfied with their customer response and friendliness, and my overall experience ended up being very positive. More
This was the most pleasant experience we ever have in purchasing a car. We were treated like family by Sal Aslam. He did not do the usual car salesman pressure selling tactics, told us how it was. He was purchasing a car. We were treated like family by Sal Aslam. He did not do the usual car salesman pressure selling tactics, told us how it was. He was just an honest, caring person. The whole dealership atmosphere was just so friendly. We could not believe we never got to see the Sales Manager after we submitted a bid. Two tries and they worked with us on what we could afford. Dan and Jason in financing where likewise so helpful and friendly. This dealership is definitely in a class of its own. I would highly recommend this to anybody who does not want a hustle in buying a car. More