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Jay Wolfe Toyota of West County
Ballwin, MO
4,065 Reviews
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Showing 4,065 reviews
September 13, 2013
My experience with your sales person Dominic Cotone was five star, however I am reserving judgment on your service department, pending a warranty issue. After having the Mini Dealer do a complete check up five star, however I am reserving judgment on your service department, pending a warranty issue. After having the Mini Dealer do a complete check up on the Mini Cooper Hardtop that I purchased from Jay Wolfe Toyota, they discovered that the RMFD Radio Boost needed to be replaced,I took the Mini back to Jay Wolfe Toyota service department, they said they would order the part from the Mini Dealer and then install the part in Jay Wolfes service dept. I phoned the Mini Dealer after I got home and told them that Jay Wolfe was going to install the required part, the Mini service manager informed me that the part had to be installed by the Mini Dealer because they were the only ones with the proper equipment to do this job and if the required part was installed improperly that I will cause other serious problems. I purchased the Mini on 09/12/2013, I took it to the Mini Dealer on 09/13/2013 for the complete check up. The car came with a 3 month or 3000 miles warranty. Most of the customer ratings for Jay Wolf listed on the internet or positive, I am hoping that my issue will be resolved with good results. More
by robdon7
Employees Worked With
Dominic Cotone, Dominic Cotone
September 13, 2013
Steve was friendly and helpful. He answered all of my questions about the service on my Highlander, including those in a followup call. I will request him in future service visits. questions about the service on my Highlander, including those in a followup call. I will request him in future service visits. More
by jbayer
Employees Worked With
Steven Highley
September 12, 2013
Your refreshment and food area is a great customer service idea. I hate waiting for my vehicle to be serviced but not at Jay Wolfe Toyota. Eveyone at the Dealership have always been very friendly and service idea. I hate waiting for my vehicle to be serviced but not at Jay Wolfe Toyota. Eveyone at the Dealership have always been very friendly and helpful. More
by Snake
Employees Worked With
Julie
September 12, 2013
Rob is a very knowledgeable, professional person who is, most importantly, very caring and considerate. I have referred my friends and family to your dealership because of him! most importantly, very caring and considerate. I have referred my friends and family to your dealership because of him! More
by suzela1165
Employees Worked With
Rob Meyer, Rob Meyer
September 12, 2013
Always a good experience. Also wanted to compliment the blondwoman at the food court. She was extremely nice, very friendly, and had the perfect balance between being attentive and respecting my space. S blondwoman at the food court. She was extremely nice, very friendly, and had the perfect balance between being attentive and respecting my space. She's a gem! More
by Aws
Employees Worked With
Rob Meyer, Rob Meyer
September 12, 2013
Mat took care of all my needs in the most efficient way. He is a keeper for J Wolf. Followed thru with all my needs very promptly. Keep up the good work. He is a keeper for J Wolf. Followed thru with all my needs very promptly. Keep up the good work. More
by tommeyers
Employees Worked With
Mat, Mat Steurer
September 12, 2013
Andrew and service manager Scott made this visit a great experience. I had a problem with some tires I had purchased there less than two years ago and they helped me through it. experience. I had a problem with some tires I had purchased there less than two years ago and they helped me through it. More
by PATRICIASCHEFFING
Employees Worked With
Andrew Duncan
September 10, 2013
The internet sales people handled the negotiation in a smooth fashion. They were able to quickly assess the value of trade-in and close the deal in a timely manner. smooth fashion. They were able to quickly assess the value of trade-in and close the deal in a timely manner. More
by dossdr
Employees Worked With
David Diebold, David Diebold
