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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

May 18, 2020

Pam Oakes is the only reason I’ll take my car there for service. She’s always over the top in knowledge and willingness to help! More

by tyancona
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 18, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Pam was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

May 17, 2020

They were quick and did a quality job. I appreciated they safety precautions that were taken to ensure all customers were safe during my visit. More

by Joel.fischer573
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
May 18, 2020 -

Jay Wolfe Toyota of West County responded

Joel, Thank you for sharing your feedback about your recent service experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to working with you again!

May 17, 2020

Everyone was very nice from the time we walked in until we left! Negotiated a car online and it was exactly as advertised. No hassle once we got there and just finished up the purchase. More

by Awyrick210
Recommend Dealer
Yes
Employees Worked With
Mark Pardee, Billy Morton, Chelsea Blaylock
May 18, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your vehicle!

May 17, 2020

Great Service Went in for my 20,000 mile service appointment. Received the same great service as always. They always take great care of my Camry and got the job d More

by stape.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
May 18, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your 20,000 mile service appointment for your Camry]! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

May 17, 2020

Very helpful and nice. The sales department is always responsible and let you know the service you had and if you need any work on your car. More

by Boyd4Life
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
May 18, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that our team members have been so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

May 16, 2020

Prompt and Efficient I have had 3 rav 4s and have always taken them to jay wolfe on Manchester for maintenance. They have always been courteous and on time with their appo More

by Visintinesk@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Andrew in service. don’t remember others. Thought there was a Chris in sales , Bill Bennett
May 16, 2020 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! Thanks for sharing your support. We’re delighted to hear that Andrew was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

May 16, 2020

Service is Good!! The service at this dealership has been very good. I am very concerned about the price. I have spent over 6,800.00 at this dealership in less than o More

by wendyjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 17, 2020 -

Jay Wolfe Toyota of West County responded

Hi Wendy, We appreciate your review and your business! We’re delighted to hear of your satisfaction in regards to the services provided. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

May 15, 2020

safety procedures in place? Service was fine, and my representative was helpful. But I was surprised to see only 1/2 of the employees wearing masks, and there was nobody cleaning More

by J. Brenner
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
May 19, 2020 -

Jay Wolfe Toyota of West County responded

Hello Jenny, Thank you for your feedback and for taking the time to write your review. We are glad to hear that your service representative was helpful. We appreciate hearing more about your concerns regarding your service visit - we're always looking for ways to improve so we can provide the best possible service to our customers. At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience, which can be shown through our JD Powers Dealer of Excellence Award. I am glad we had the chance to discuss your visit today, as of Friday our service and sales teams are wearing masks regardless if they are with a customer or not, but prior to that, it was when they were with a customer. We are also practicing social distancing and disinfecting every hour in our lounge area and the showroom. We hope to see you again soon! In the meantime, please don't hesitate to contact me for any questions. Sincerely, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

May 14, 2020

We were able to get right in. Customer care/service was great as has been our experience the other times we have been there. Facility is also very clean. More

by sherryk29
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
May 15, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your review! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

May 14, 2020

Prompt and friendly service. Smooth following of social Prompt and friendly service. Smooth following of social distancing protocols Car was clean when I got it back Got call to let me know cae was read More

by Sailor32
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
May 15, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! We’re delighted to hear that [employee name] was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

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