
Jay Wolfe Toyota of West County
Ballwin, MO

Filter Reviews by Keyword
By Type
Showing 4,064 reviews
New Avalon We purchased a new Avalon from jay Wolfe Toyota on May 30 . Randy, our salesman really sold us on how great the new 2014 Avalon has advanced in term We purchased a new Avalon from jay Wolfe Toyota on May 30 . Randy, our salesman really sold us on how great the new 2014 Avalon has advanced in terms of new technology , safety, and overall comfort and looks. Please ask for Randy ,he was easy to work with ! More
Toyota Care Really Works I am enjoying my new Camry from Jay Wolfe. Mike Daniels made the experience quick and easy. He knew just the care for me. Matt in Service took I am enjoying my new Camry from Jay Wolfe. Mike Daniels made the experience quick and easy. He knew just the care for me. Matt in Service took care of my recent 10,000 mile service covered by Toyota Care. Getting a free oil change and tire rotation is a nice feature. Keeping my car in great shape is a relief for the many miles I drive for work. Thank you Jay Wolfe and Toyota Care. More
Highly Recommend Maurice Bembry and Jay Wolfe Toyota When I walked into Jay Wolfe Toyota the Friday before Memorial Day Weekend, I never expected to buy a brand-new RAV4. I was only there to "look" and When I walked into Jay Wolfe Toyota the Friday before Memorial Day Weekend, I never expected to buy a brand-new RAV4. I was only there to "look" and test-drive a few of the RAV4's to get an idea of what I wanted to purchase later in the year. When I walked into the dealership, Maurice Bembry greeted me with a warm smile and a handshake. He was extremely professional, friendly, and answered all of my questions. He was a wealth of knowledge regarding the RAV4. Maurice took the time to show me everything that the RAV4 had to offer, including a thorough demonstration of the Entune Audio and Navigation systems. The test-drive was an equally pleasant experience. Maurice never made me feel pressured to buy that day, but his honesty and knowledge of the RAV4 is what sold me. When I learned that the RAV4's were selling quickly and that if I waited too long to buy that I may not get exactly what I wanted, I made the decision to buy from Maurice right then. I highly recommend Maurice Bembry and Jay Wolfe Toyota for your next Toyota purchase. You will not be disappointed. More
Maurice Bembry is the BEST sales representative! Maurice Bembry made purchasing a new car a very pleasant experience for my husband and me. I spent weeks researching cars and narrowed my selection to Maurice Bembry made purchasing a new car a very pleasant experience for my husband and me. I spent weeks researching cars and narrowed my selection to the Prius V. My husband and I had visited Maurice several times. He answered all our questions and was very patient with us. He did not pressure us to purchase a vehicle. He is very professional and knowledgeable about the cars we had an interest in. When he was with another customer, he made a point to say a quick "hello" to us. Maurice took the time to explain the functions of the display screen with the maps, apps, etc. He helped to set up the connection with Blue Tooth with my phone and the new car. Maurice has a friendly, down-to-earth demeanor and a ready smile. My husband may be purchasing a car later this year. Should he choose a Toyota car, we most certainly will seek out Maurice. More
Sales experience We have had experiences in the past which would make us cringe, but Josh was extremely helpful and we never felt pressured. His sense of humor made ou We have had experiences in the past which would make us cringe, but Josh was extremely helpful and we never felt pressured. His sense of humor made our experience rather enjoyable. In fact, he spoke in terms that we could relate to, instead of not talking down to us. We would request him over and over again. More
Buying experience Tim Winter was very informative and patient with us while we drove 4 different cars and asked a lot of questions. He had great knowledge about the hyb Tim Winter was very informative and patient with us while we drove 4 different cars and asked a lot of questions. He had great knowledge about the hybrid technology, breaking safety feature and touchscreen in the cars we drove. He drove the car and demonstrated some things for us. He helped us set up our phones with the bluetooth in the car and showed us all the aspects of the vehicle. The floor manager was also very helpful with knowledge and helping us make a decision. Tyler Stevens was very pleasant, professional and patient while we asked a number of questions about financing. More
Great new car purchase experience We had a great experience with the purchase of our new Camry which was a graduation gift for our daughter. Sal handled the sale very professionally an We had a great experience with the purchase of our new Camry which was a graduation gift for our daughter. Sal handled the sale very professionally and we got the best price and service amongst al the dealers we had approached. He was very professional and we did not have to play games to get a good value/price for the car. We did our research beforehand, contacted 6 dealership in the area and chose Jay Wolfe as our dealer of choice based on the initial price quote. When we got to the dealership we met Sal and he offered a better price than what was quoted. With minimal price negotiation we finalized the deal. Sal and the financial staff worked with us with our needs and we are extremely happy with the purchase. We strongly recommend the dealership and especially, Sal Aslam for new car purchase and we will go back to Jay Wolfe for our next car purchase. More
Excellent customer service It was a great service and upto date information rendered by mr sal aslam. I appreciate his special care for us. I always prefer my friends and fami It was a great service and upto date information rendered by mr sal aslam. I appreciate his special care for us. I always prefer my friends and family to buy new or used car from this dealership Due to a great confidence . More
product specialist I came in thinking bout trading a car I purchased at jay wolfe toyota six months ago from maurice. He greeted me with a smile and was helpful in steer I came in thinking bout trading a car I purchased at jay wolfe toyota six months ago from maurice. He greeted me with a smile and was helpful in steering me the right way. He provided me knoweledge and options that were available. He had me pick two car from 2011 and 2012. Once I picked them we discussed the monthly price for the cars. Also showed me the monthly price for 2014 to compare. He was patient and I explained to him why I was trading the car. He understood. We waited for the finance department to discuss my situation. He explained to me what the trade in amount would be and with the cars I picked. I traded my car in and left a happy customer. He stayed with me the whole time. He answered any questions I had. He helped me take things out the old car to new car. He also put the plates on which was going the extra mile, filled the car up and got it cleaned. I am very blessed to work with a gentleman such as Maurice. Anyone looking to purchase a car or trade-in I will recommend them to see Maurice. I will continue to be a loyal customer. More
I researched dealerships and chose Jay Wolfe because of their reviews. I bought a 2008 Scion xb with 114500 miles. They did a lot of work to get it ready for sale. Got a fantastic price on the Scion and a their reviews. I bought a 2008 Scion xb with 114500 miles. They did a lot of work to get it ready for sale. Got a fantastic price on the Scion and a fair price for my trade-in. After driving it, realized there was a problem with the automatic transmission. Took it in for them to look at, and they found it needed the transmission replaced. They are replacing the transmission at no cost and gave me a rental car until it is ready. I have to say that they are fantastic! When I get the car back, will update the review, and anticipate that I will have another glowing review to write about this dealership! More