Jay Wolfe Toyota of West County

Efficient, listened to me and worked with me to get vehicle Sean was very knowledgeable about Toyota vehicles and spent time to review my needs. Sean was very knowledgeable about Toyota vehicles and spent time to review my needs. More

Routine Service As usual, all interactions in the service group were professional and expeditious. I have high standards in both areas and both were met (or exceeded As usual, all interactions in the service group were professional and expeditious. I have high standards in both areas and both were met (or exceeded). Everyone was very courteous and helpful from the time I drove in until I left. Rob did an excellent job in making sure the visit was enjoyable as a routine maintenance service can be. More

Thank You, Thank You, Thank You!!!! Going into Jay Wolfe I was nervous and had a major lack of trust. I had been leasing a car for a year and a half from a not so trustworthy dealership Going into Jay Wolfe I was nervous and had a major lack of trust. I had been leasing a car for a year and a half from a not so trustworthy dealership and had issues with them and the car from the first month of receiving the car. After my engine blew for the second time I desperately needed a new car and didn’t know what to do. My mom received a phone call from Maurice about trading her car in and that’s when I was referred to him about getting into a new vehicle. Maurice was very helpful from the first moment we spoke. I went in with a non- trusting attitude and thought that he would have told me anything I wanted to hear just so he could make the sale; but after the many hours of the deal I realized that that wasn’t the case at all. He broke everything down from finances to my best option for my situation. By the time I left the dealership I felt well informed about my car, my rights, and everything that was offered in my deal. I didn’t have to question his integrity or anything. I left the dealership a very happy woman and had complete trust in Maurice and in the dealership as a whole. I can’t thank Maurice enough for all of his hard work, and I can’t thank Jay Wolfe enough for putting me in my car. I constantly tell people about Jay Wolfe and I also refer them to Maurice if they are ever looking for a new car. My experience was great and I appreciate the follow up emails to make sure my satisfaction remains. Thank you Maurice Bembry and Jay Wolfe, I am so happy I did business with your company. More

Excellent experience Brandon in the service department was the most friendly, compassionate and professional person I have ever dealt with in the car service EVER! You ar Brandon in the service department was the most friendly, compassionate and professional person I have ever dealt with in the car service EVER! You are very fortunate to have him in your employ! Don't let him slip thru your fingers! This is NOT his mother! ;-) More

Service Came in for a test drive and decided to purchase a vehicle that night. The reason we travel from Oakville to Jay Wolfe West County is the exemplary Came in for a test drive and decided to purchase a vehicle that night. The reason we travel from Oakville to Jay Wolfe West County is the exemplary service we continue to receive. We purchased our 1st Toyota from Barry Brash in 1990 when he was at Lou Fusz. This is the 4th vehicle we have purchased from Jay Wolfe since 2005. This was our 1st experience purchasing a vehicle from Eric Poe and we look forward to purchasing from him in the future at Jay Wolfe. More

Great Experience We recently purchased a Highlander with the help of Dominic Cotone. His open and friendly approach to the sale made for and inviting and relaxed exper We recently purchased a Highlander with the help of Dominic Cotone. His open and friendly approach to the sale made for and inviting and relaxed experience. We returned to the Service Center to have two optional parts installed on the vehicle. The installation was quick and the help friendly. The people at Jay Wolfe made it a great experience! More

Service Overview I have given this high rating because the friendliness, follow-up, work completed and timeliness are always great. Rob is wonderful and he has made m I have given this high rating because the friendliness, follow-up, work completed and timeliness are always great. Rob is wonderful and he has made me want to take other vehicles into this shop for service whether they are Toyota or not. He has me hooked! Great job as always to Rob! Thanks, Rayme More

Great service. Great, reliable, and fast service! The waiting area was very comfortable, with actual food not just snacks. The staff was very kind, and courteous. Th Great, reliable, and fast service! The waiting area was very comfortable, with actual food not just snacks. The staff was very kind, and courteous. Thanks! More

The Jeep Smile Working with John Davis was smooth and simple, we liked that. Picking David Francosky's brain about the mechanical needs and getting under the car we Working with John Davis was smooth and simple, we liked that. Picking David Francosky's brain about the mechanical needs and getting under the car were very informational, we liked that. Waiting over an hour to sit down and sign a few papers and pay in cash that took less than 5 minutes to do, we did not like that. However, the drinks were cold and cookies warm, we liked that. Our condolences to Mike Daniels for the loss of a family member. He kept me coming back for years to finally find a car for one of us. Thanks, Jeff, Debbie, Jax, Alex, and Sammi(Smiling Jeep owner) More

Rob Meyer offered outstanding customer service My car would not start Tuesday morning. After AAA charged my car battery, they suggested that I have the battery checked at the dealership before hea My car would not start Tuesday morning. After AAA charged my car battery, they suggested that I have the battery checked at the dealership before heading to work. I drove to your service department without having an appointment. Rob immediately check my battery and told me it was fine. He also informed me that my Rav4 should be serviced for a recall item and I asked if I could get the 25,000 mile check-up also. He took care of all of this for me, even though the service department was crazy busy. It took close to two hours, but that is not bad considering I had no appointment. Also, I was able to work in the waiting area because of the free wifi. The woman in the customer waiting area was also very nice and helpful. However, this survey process is HORRIBLE. I have wasted way too much time trying to get the thing to submit! Laura Khoury More