
Jay Wolfe Toyota of West County
Ballwin, MO

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Excellent service -- price comparison very helpful My service representative (Pam) was excellent. My car service expense was more than usual because I was getting tires and brakes replaced. The cost ma My service representative (Pam) was excellent. My car service expense was more than usual because I was getting tires and brakes replaced. The cost made my wife nervous, who insisted that service at the dealership is always more expensive than at other companies. I requested the representative to do a comparison and she obliged, which was above and beyond what I had expected. The service and staff at Jay Wolfe Toyota are excellent and I gladly get all my services done here, even if my wife is right that it costs more. More
Maintenance service They did a great job! My truck is running terrific now. We were extremely satisfied with all the work they did on are Toyota. They got to our Toyota v They did a great job! My truck is running terrific now. We were extremely satisfied with all the work they did on are Toyota. They got to our Toyota very quickly too. We will be back. More
2014 Prius C The dealership was friendly, clean, comfortable. They had a good selection of the model that we wanted. The sales rep was knowledgeable. We love the P The dealership was friendly, clean, comfortable. They had a good selection of the model that we wanted. The sales rep was knowledgeable. We love the Prius C. I understand that the business manager is required to go through the Auto Care options, but I would have appreciated if we were asked if we were interested before going into the details and sales pitch. More
Great service. My car died. I wasn't sure if it was the battery or something major. I called and spoke to Rob Meyer. He immediately put my mind at easy and he kept m My car died. I wasn't sure if it was the battery or something major. I called and spoke to Rob Meyer. He immediately put my mind at easy and he kept me informed of what they found and had my car ready the same day. He made me feel that I was important and he wanted to take good care of me. I would not take my vehicle any place else. More
Mike Daniels We purchased a new Toyota Camry V6 XLE this past Saturday and had a wonderful experience. Mike Daniels went the extra mile to move us from walking ou We purchased a new Toyota Camry V6 XLE this past Saturday and had a wonderful experience. Mike Daniels went the extra mile to move us from walking out discouraged to happy with Toyota sales team at Wolfe. Glad that we stopped in and ran into Mike - enjoyable experience compared to all past purchases (including one previous at Wolfe). Hats off to the teams speedy service and great attitudes! More
Mainenance Service Dependable service. Always gets help from the service reps. Rob Meyer is likable and knowledgable. Rely on the facts about the service problems. Alway Dependable service. Always gets help from the service reps. Rob Meyer is likable and knowledgable. Rely on the facts about the service problems. Always responds to our calls. More
Excellent customer service I am always extremely satisfied when I go to Jay Wolfe Toyota...that's why I keep coming back. They have great people that work there and they always I am always extremely satisfied when I go to Jay Wolfe Toyota...that's why I keep coming back. They have great people that work there and they always go over everything with you and make sure you understand. It's the people and service there that keep me coming back. I just love Nick Ellison because he is very down to earth and I feel like I can trust what he says, and I will continue calling him directly for work on my car in the future. More
Treated like royalty in a very nice facility. This was the most comfortable and pleasant car service experience I have had in my 40+ years of car ownership. Their facility, was spotless, bright, This was the most comfortable and pleasant car service experience I have had in my 40+ years of car ownership. Their facility, was spotless, bright, and pleasant and the personnel very friendly and helpful. More
We bought a Prius V II through our Costco membership program I initially contacted Rexanne due to our going through the Costco membership program for autos. She was great...very energetic, helpful, knowledgeabl I initially contacted Rexanne due to our going through the Costco membership program for autos. She was great...very energetic, helpful, knowledgeable, and friendly. She passed us to Mark Pardee, who was extremely helpful, patient, knowledgeable of the product line, and professional as he worked with us. Mark took us on many test drives as we worked through our selection, and patiently agreed to go even when closing time drew near. He then exhibited patience as we deliberated between our 2 top picks, well beyond closing hours. After we made our choice and were able to finish the transaction, Mark again spent time explaining the vehicle features and going through the phone set up with us, and preparing paperwork to take care of our trade in and for the financial end of the transaction. He again stayed long after closing hours to finish the process. I checked 4 for the price because I had hoped that the Costco discount would have provided more of a savings, as they make it seem like a great deal in their literature. But when I contacted them I was told that the discount was accurate and that it was not higher because there wasn't a lot of room for discounting in that particular car. More
Under Rated I have bought at least 15 to 20 cars in my life. No pressure sales, friendly people. Just a great dealership. Randy Saltsman was a real down to ear I have bought at least 15 to 20 cars in my life. No pressure sales, friendly people. Just a great dealership. Randy Saltsman was a real down to earth person. Showed us everything on both our cars. Thank you. More