
Jay Wolfe Toyota of West County
Ballwin, MO

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good, a bit time consuming. Prius was acting strange when started. ended up being the secondary battery. also was determined I needed a new serpentine belt, ouch! Cost me a bundl Prius was acting strange when started. ended up being the secondary battery. also was determined I needed a new serpentine belt, ouch! Cost me a bundle! More
Never again I am honda guy. I was in the market for a van recently. Since hondas and toyotas are known for long lasting, I thought I will give a shot at toyota. T I am honda guy. I was in the market for a van recently. Since hondas and toyotas are known for long lasting, I thought I will give a shot at toyota. This dealer was near to me. They didnt have what I wanted. However, the sales guy called me next day to mention that there was an xle, since the previous buyer financing fell through. I liked the van and I wanted to wait for a day to pull all the reports. The sales guy was willing to come next day for few hours. We decided to do that. The next day (tuesday), sales guy told me I can take the vehicle to home to show it to the family, which I refused. On wednesday morning, I went there to finalize the price and finish the transaction. Both the sales guy (Pardee) and the manager (David) has different attitude, they just seemed dont care about me anymore. I wanted to check the vehicle before sitting. While I was checking, the sales guy says "are you trying to save nickel and dime". What the xxxx, I am paying more than 23K$ and you expect me not to check anything?? whats wrong with you?? When I made offer, which was reasonable based on the same/similar vans (LE and XLE) in the local market, they didnt even bother to counter me. The manager says we have another customer who is out of state and willing to wire the money immediately. By now, I realized the reason why they dont care about me anymore. Since they have other customer and they really dont have an incentive to work with me. I left like I walked into a TRAP innocently. In the next one hour, I had purchased another van from different dealer. I could have made the deal on tuesday itself when I had the leverage. However, I did not want the initial sales guy (pardee) to share his commission with others. I was trying to look out for him and he turned around and manipulated me. NEVER AGAIN and WILL NEVER RECOMMEND More
Excellent service as always. Work was completed in less time than quoted and Corolla was washed in addition to emissions testing and recall modifications. Thank you! as always. Work was completed in less time than quoted and Corolla was washed in addition to emissions testing and recall modifications. Thank you! More
First Rate Purchase Experience! We were pleasantly surprised about our wonderful experience at Jay Wolfe Toyota. Everyone was friendly and made you feel that you were welcome at the We were pleasantly surprised about our wonderful experience at Jay Wolfe Toyota. Everyone was friendly and made you feel that you were welcome at the dealership. Our salesman, Sean Massey was very knowledgeable about the Toyota Highlander XLE as well as the additonal services and features that we could add to our car purchase. We were amazed at how well Sean knew his products and his willingness to meet with us on our schedule. David Diebold was fast and fantastic about giving us a great deal. Tim Wells also was helpful and courteous in explaining all the options when we finished the financing of our vehicle. Both of us are looking forward to using the service dept. also, as it has the state of the art features to make coustomers comfortable and happy as they wait for their vehicle. More
Superior car-buying experience Working with Mike Daniels at Jay Wolfe was the most professional and agreeable car-buying experience I've ever had. The information provided by Mike Working with Mike Daniels at Jay Wolfe was the most professional and agreeable car-buying experience I've ever had. The information provided by Mike and internet sales was accurate and as requested. The price quoted was the price delivered (actually $16 less!). I came to Jay Wolfe because friends had reported good experiences and return business. I was not disappointed. More
FAST AND FRIENDLY THERE'S NOT A LOT TO BE SAID ERIC DID A GREAT JOB EXPLAINING THE VEHICLE AND SHOWING ME HOW EVERYTHING WORKS HE WAS VERY INFORMATIVE AND FRIENDLY. THERE'S NOT A LOT TO BE SAID ERIC DID A GREAT JOB EXPLAINING THE VEHICLE AND SHOWING ME HOW EVERYTHING WORKS HE WAS VERY INFORMATIVE AND FRIENDLY. More
Great Service I have been having service at Wolfe Toyota for over 10 years and have been very satisfied with the service received. I especialy appreciate the help a I have been having service at Wolfe Toyota for over 10 years and have been very satisfied with the service received. I especialy appreciate the help and advice that Rob Meyer have given to me. More
Great follow-through by dealership I received a very prompt callback from my survey for my last visit and excellent service for my follow-up visit. I needed a new windshield washer pum I received a very prompt callback from my survey for my last visit and excellent service for my follow-up visit. I needed a new windshield washer pump. Brandon checked my extended warranty and confirmed that the pump was covered and saved me about $135 dollars. The replacement took only 35 minutes so was in an out quickly. Thanks for a great visit. More
Avalon 6 month check up. Very good. All personnel were very helpful and pleasant. Bistro area not attended well. Other than that everything went well. Will continue to use Very good. All personnel were very helpful and pleasant. Bistro area not attended well. Other than that everything went well. Will continue to use Wolfe Toyota. More
Had tire repaired Fixed tire that had a nail in it I was greeted mediated and the work was completed quickly it was done faster than promised I was satisfied with the Fixed tire that had a nail in it I was greeted mediated and the work was completed quickly it was done faster than promised I was satisfied with the efficiency More