
Jay Wolfe Toyota of West County
Ballwin, MO

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Routine service Service was done in a timely matter. Great lounge! I wish they would offer car loaners when Spending over 400 dollars. The person at the lounge was n Service was done in a timely matter. Great lounge! I wish they would offer car loaners when Spending over 400 dollars. The person at the lounge was nice and hospitable. More
profesionalprofesional quality Overral it was an oustanding service Steve was very helpful answer every question in a detail manner. Very profesional kid that knows what he was talk Overral it was an oustanding service Steve was very helpful answer every question in a detail manner. Very profesional kid that knows what he was talking about. I would recomend it. More
Periodic Service Rob thoroughly explained the needed repairs and cost. Liked the call back to ensure I knew what, why and how much the work would be on my 2008 Toyo Rob thoroughly explained the needed repairs and cost. Liked the call back to ensure I knew what, why and how much the work would be on my 2008 Toyota Camry. It was a painless experience except for the cost. . More
Great experience! Great experience from beginning to end. Fast and courteous check in. Accurate and truthful description of what would be needed for my car. Employe Great experience from beginning to end. Fast and courteous check in. Accurate and truthful description of what would be needed for my car. Employees go above and beyond the call of duty to help their customers. Great waiting area. More
2014 Prius C2 ICO Christopher McGennis I went in expecting a bit of intelectual warfare, battling over the new car's price, the value of my trade of my trade in, etc... Instead I was met w I went in expecting a bit of intelectual warfare, battling over the new car's price, the value of my trade of my trade in, etc... Instead I was met with a courteous staff from the start! From Nathan on the phone, Brad my Sales Rep, the finance department (Tyler), and managerial staff (Steven), everyone went out of their way to make sure I was well informed, comfortable, and listened to my concerns before moving foward with any part of the process. The facility was well kept, clean, and inviting. By far the best car buying experience I have ever had! Thanks again to the team at Jay Wolfe Toyota!!! More
Service Center I've always trusted and appreciate the honesty of recommended and required services to maintain my Venza. Although this last visit was very costly, i I've always trusted and appreciate the honesty of recommended and required services to maintain my Venza. Although this last visit was very costly, it gives me great comfort knowing I have a reliable vehicle. I also appreciate being provided a rental when needed, at no cost. More
A pleasant experience with a group of professionals I recently purchased a Sequoia from J. Wolfe after thinking I would buy another vehicle in the sister Toyota line, Lexus. After talking with Barry and I recently purchased a Sequoia from J. Wolfe after thinking I would buy another vehicle in the sister Toyota line, Lexus. After talking with Barry and Eric to field questions in addition to Rob, the general sales manager, I felt that this dealership was one to start a relationship with. I am appreciative of their straight forward approach during the sales process, which can be painful and being in sales myself I have little tolerance for fabricated facts and being coerced for the benefit of one, that being the dealer. No one went that way and provided answers in writing for the times I had to answer questions from my partner. This place is clean, friendly and even has a snack area with a concierge who went out of her way to please my daughter as we went thru the process. If you live in the St Louis area, it would be a mistake to not give this place a try as they deserve the opportunity. I wish them the best and am happy with the dealership as I finished the sales side of the equation. More
Great Experience and very happy with our purchase We purchased a used Toyota RAV4 from Jay Wolfe Toyota at Ballwin yesterday, the service we received was simply the best. It was been some time since I We purchased a used Toyota RAV4 from Jay Wolfe Toyota at Ballwin yesterday, the service we received was simply the best. It was been some time since I purchased a car from a dealer and was not sure what to expect but after visiting several dealerships around St. Louis over a span of 3 days, we returned to Jay Wolfe in Ballwin to complete our purchase. The Trade-in price they offered was better than our CarMax offer price (we traded-in a Honda Civic Hybrid by the way), and the price offered to us on the pre-owned RAV4 was very competitive. Our sales person Randy was a wonderful person to work with, and while it is a norm to pressure the customers to make a decision, he allowed us ample space to make our own decision. We were deciding between the RAV4 (which we never considered as an option in the first place) or a CRV, what we always wanted, however the two Honda dealerships we have been to - Ed Napleton (Would never go here again, a bad experience) and Bommarito Honda were not easy to deal with, and in the end we decided to give our business to Jay Wolfe for a Toyota RAV4. If you are looking for a new car or a pre-owned try to get hold of Randy at Jay Wolfe in Ballwin, to get a great deal. More
Love this dealership! We went in to get our tires rotated and saw Mat in service. He was so friendly and helpful. Explained extremely well what services we needed. He sa We went in to get our tires rotated and saw Mat in service. He was so friendly and helpful. Explained extremely well what services we needed. He sat us down in their food area. We ate lunch and had a great experience. Mat over delivered when he had the work completed 15 min before the estimated time. Our truck runs smooth and handling well. The free car wash at the end was a huge plus! Love Jay Wolfe! More
truly exceptional Truly acceptional! I have never had that much fun while conducting business in my life; the entire team was awesome, especially Barry and Mike. Their Truly acceptional! I have never had that much fun while conducting business in my life; the entire team was awesome, especially Barry and Mike. Their gregarious nature and professionalism help the long nite feel short! Bravo! More