
Jay Wolfe Toyota of West County
Ballwin, MO

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Very professional and efficient Rob Meyer did an excellent job throughout my service experience, thoroughly explaining everything that needed to be done to repair my 2007 RAV4. I ha Rob Meyer did an excellent job throughout my service experience, thoroughly explaining everything that needed to be done to repair my 2007 RAV4. I have dealt with Rob several times in the past, and he has always been committed to doing his best for the customer. More
Real People Working With Real People I appreciated how not one person at the dealership was putting on a "mask" just to get me to buy a car. If they knew that they could not offer the bes I appreciated how not one person at the dealership was putting on a "mask" just to get me to buy a car. If they knew that they could not offer the best deal on a vehicle or particular service for a vehicle, they would be the first to admit it. Then they would refer us to a place where we could get the best deal. This is honesty and integrity at its finest. More
We just bought a new Prius! We were satisfied with all of the service we received from the sales staff at Jay Wolfe Toyota. We had purchased a car from the dealership 8 yrs ago. We were satisfied with all of the service we received from the sales staff at Jay Wolfe Toyota. We had purchased a car from the dealership 8 yrs ago. It was not a Toyota but served us well. We did , however, own three different Camrys earlier and our granddaughter is still driving the last one we owned. Now we traded a 2002 Ford Focus and a 2004 Buick for a 2015 Prius Four. The last time we purchased a NEW car was over 50 years ago. So you gotta know this is a special occasion for us. (Could we do commercials for you?......just kidding :) We love the new Prius! You can imagine all the technology is a challenge to understand and incorporate into our driving habits. But we are having fun working at it. Honestly, we feel very blessed to be able to drive this car. None of you will appreciate this but we are confident (!) that we won't have to buy another car in our lives. (You wouldn't want to put that in a commercial.) Happy holidays to everyone at Jay Wolfe Toyota More
Outstanding Dealership I have been taking my Toyota vehicles to Wolfe Toyota for years. I always receive outstanding service. This particular visit involved my 1999 Sienna, I have been taking my Toyota vehicles to Wolfe Toyota for years. I always receive outstanding service. This particular visit involved my 1999 Sienna, and replacing the transmission. My vehicle has over 335,000 miles and has been maintained by Jamie at Wolfe Toyota since I purchased the vehicle used in 2003 with 37,000 miles on it. From the moment I call the service department, I am treated with great respect and wonderful service. Mat Steurer, David Francosky, Rob Meyer, and Scot Dickherber always greet me like and old friend, and know my auto's histories like they are their own cars. Today was no exception. I advised that my transmission was making noise and asked for Jamie Wortzel to verify the noise. He confirmed my suspicion, replaced my transmission very quickly, and I have already put a thousand miles on the replacement transmission! If I could rate my satisfaction as a "10" with the Wolfe Toyota team, I would. Thank you all once again. More
Jay Wolfe and Mat - A great Team! I only let Jay Wolfe touch my vehicle because I know they take good care of it. I trust the technicians and I trust the service center guys - especial I only let Jay Wolfe touch my vehicle because I know they take good care of it. I trust the technicians and I trust the service center guys - especially Mat. He makes sure I get the stuff done that needs to be taken care of on my vehicle for optimum performance. Thanks Mat!! I also appreciate the fun atmosphere -- everyone gives you a smile or a friendly nod and even some good natured teasing! More
New car Jason Theis did an excellent job. He answered all my questions and found the car that I wanted. He even contacted me on his day off to keep me updat Jason Theis did an excellent job. He answered all my questions and found the car that I wanted. He even contacted me on his day off to keep me updated on the car. More
Sales department lacks integrity Made a deal over the telephone with the salesperson. He was off the next day and called me upon his return notifying me that the sales manager had al Made a deal over the telephone with the salesperson. He was off the next day and called me upon his return notifying me that the sales manager had allowed the sale to another buyer. I had nothing in writing, but emails and the word of the sales person. He was quite apologetic, but I would advise against anyone dealing with Jay Wolfe Toyota of West County. They lack integrity. More
Excellent experience The process was quick and easy. My only issue was that this was my first lease and maintenance and I didn't know what I was doing or where to go. If s The process was quick and easy. My only issue was that this was my first lease and maintenance and I didn't know what I was doing or where to go. If someone would have explained the process when I called to make the appointment I would have appreciated it, but I figured it out and the service guys were excellent. More
Experience was good but not price I may start going back to Ackerman because of cost. I felt the last 2 visits the service is good but cost was high. Thanks, Vince I may start going back to Ackerman because of cost. I felt the last 2 visits the service is good but cost was high. Thanks, Vince More
Service It was time to have my 2013 Toyota Corolla serviced. I received a coupon from Jay Wolfe and decided to try their service center. My husband and I we It was time to have my 2013 Toyota Corolla serviced. I received a coupon from Jay Wolfe and decided to try their service center. My husband and I were very impressed with the staff, service and amenities. Everyone was friendly and went out of their way to make us feel welcome. We had not made an appointment but we did not have to wait long. Their waiting area and available drinks and food were excellent. More