
Jay Wolfe Toyota of West County
Ballwin, MO

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Warranty Work They were able to do the warranty work in the time frame I had available due to a funeral. They also provided me a rental so that I would not have to They were able to do the warranty work in the time frame I had available due to a funeral. They also provided me a rental so that I would not have to wait the 5+ hours with my 2year old at the dealership! More
Great dealership I had my family with me and this dealership is very family friendly! There was a kid's room with toys and games, and a bistro that provided us with sn I had my family with me and this dealership is very family friendly! There was a kid's room with toys and games, and a bistro that provided us with snacks and meals. Everyone was kind and the whole place was clean and neat. Because of these features, we were glad to purchase and have our 5 yrs of maintenance done there. More
Quick - Quality Service Mat is always great to work with, very professional and friendly. They got my car in and out in a very timely manner. The guy who drives the shuttle Mat is always great to work with, very professional and friendly. They got my car in and out in a very timely manner. The guy who drives the shuttle is great.....polite, courteous and very friendly. Overall great experience! More
20,000 service Jay Wolfe Toyota of West County provides superior service compared to all other dealers I've worked with. They usually exceed my expectations by gett Jay Wolfe Toyota of West County provides superior service compared to all other dealers I've worked with. They usually exceed my expectations by getting things done more quickly than promised. More
Excellent Service I love getting service at Jay Wolfe Toyota in West County. My service writer, Mat, always answers all of my questions clearly, and remembers me and m I love getting service at Jay Wolfe Toyota in West County. My service writer, Mat, always answers all of my questions clearly, and remembers me and my car. The service technicians do excellent work, and the work exceeds my expectations every time. More
Buying a car shouldn't be painful! Sean was a great salesman, he made buying my car easy and fun. A really great guy overall. This was my second Jay Wolfe car purchase and definitely Sean was a great salesman, he made buying my car easy and fun. A really great guy overall. This was my second Jay Wolfe car purchase and definitely not my last! More
auto inspections; oil change/tire rotation Auto inspections took about an hour and ahalf along with an oil change and tire rotation. Waiting area was comfortable with good snack amenities. Dent Auto inspections took about an hour and ahalf along with an oil change and tire rotation. Waiting area was comfortable with good snack amenities. Dent in trunk area was nicely buffed out ( my recent mistake/accident.) Good friendly service. More
I was warned that they would screw me and they did My wife and I were buying a car and have a work discount. This dealership came up as one who accepted the discount. Before going we asked if the parti My wife and I were buying a car and have a work discount. This dealership came up as one who accepted the discount. Before going we asked if the particular car we wanted came in blue and were told yes. Also, we were told an older model with low miles was there as an alternative. We get there and no blue cars or the older model car was there. We found another vehicle that we liked and went back and forth trying to work out a deal and eventually did. After hours of haggling we went to finance where the lady told us we would only have to pay taxes on the difference of the loan by trading our vehicle in(which would be about $750). We get to dmv and they tell us that doesn't appy to leased vehicles and we had to pay $2500.00. With knowing that we wouldn't have put down a large a down payment as we did. So there you have it.....take your warning about this place as I should have. More
Excellent overall new car buying experience I just purchased my first vehicle, a 2015 Sienna, with Jay Wolfe Toyota. My initial point of contact was Grace Jackson who did a great job following I just purchased my first vehicle, a 2015 Sienna, with Jay Wolfe Toyota. My initial point of contact was Grace Jackson who did a great job following up with me. When I came into the dealership, I began working with Scott Campbell. Barry Brash who has worked with my father before also introduced himself as did Steve LaFrance who I had not met before, but lives in my neighborhood. The folks I talked with were all very pleasant & willing to help. Both Barry and Scott were very helpful in explaining vehicle options and looking for the Sienna that would suit my needs. I found the environment relaxed and pleasant. I never had a sense I was being pressured into something I did not want and I felt like I was being dealt with in an up-front & honest manner. Also, my wife is disabled and Scott made arrangements for me to bring a vehicle home for my wife to test drive with me. Tim Wells was also very straight forward explaining my finance & extended warranty options and helped save me a considerable amount of money in the purchase of my extended warranty bundle as I am a Sam's Club Member. Also, Scott was very helpful through the entire process including picking up my new vehicle. I would definitely recommend Jay Wolfe to my friends for sure and I look forward to working with them servicing my new Sienna. Not only are they selling an excellent product, Jay Wolfe couples that with excellent overall experience. More
Great Experience We have always bought toyotas and this was are first new one and I can honestly say it was a flawless experience from the salesmen to the finance dept We have always bought toyotas and this was are first new one and I can honestly say it was a flawless experience from the salesmen to the finance dept I belive it is one of cleanest dealerships I have been in Thank You Jay Wolfe More