Back

Jay Wolfe Toyota of West County

Ballwin, MO

not yet
rated
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

Directions

By Type

Showing 4,064 reviews

June 19, 2020

I would have given 5 stars but this is the second time getting my car back and they didn’t wash it, as my service agreement states they will. This time, it even came back with bird poop on the front wind More

by MariaEberhardt
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Jun 20, 2020 -

Jay Wolfe Toyota of West County responded

Maria, Thank you for your feedback and for taking the time to write your review. We appreciate hearing more regarding the cleanliness of your vehicle - we're always looking for ways to improve so we can provide the best possible service to our customers. At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience, which can be shown through our JD Powers Dealer of Excellence Award. Unfortunately, due to COVID-19, our car wash dept has been closed and that is why we didn't get a chance to wash your car, however, we would like to make it up to you, so please reach out to me as soon as you get a chance to discuss this. I am looking forward to hearing and seeing you again soon! Sincerely, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

June 17, 2020

Good service at Jay Wolfe Toyota of West County My service rep was smart, courteous, communicative. Service was reasonably priced. The experience gives me confidence that my Prius V will last a lon More

by Greg Warnusz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Jun 18, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Daniel was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 14, 2020

Excellent Service Always get the best service here. Pam is wonderful to work with and very knowledgeable. We won't take our cars anywhere else. Highly recommend them! More

by jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jun 15, 2020 -

Jay Wolfe Toyota of West County responded

Jen, thank you for taking the time to share your wonderful service experience! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

June 13, 2020

Excellent customer service, because they listen to your needs and suggest better options. Very knowledgeable salesman and patient. Relaxed and no pressure buying experience. Off course, the cars they have More

by djadisa
Recommend Dealer
Yes
Employees Worked With
Gerry Bonsignore and Omar
Jun 14, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Gerry was so helpful with your shopping experience. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers unique amenities. Please let us know if we can do anything else - we’re here for you.

June 13, 2020

I assume that "the dealership" is just fine; they would have to be in order to hire such superb technicians as Andrew Duncan who works with us who have come in for service....forgot his official title and More

by gdkwas99
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
Jun 14, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about working with Andrew for any services for your vehicle! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

June 12, 2020

Service at Jay Wolfe is always smooth sailing. In and out with no inconvenience. I don’t really remember the names of the 2 people - 1 that checked me and n and the other that checked me out but but they w More

by Pabrennan56
Recommend Dealer
Yes
Employees Worked With
Mat Steurer
Jun 13, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your smooth service experience with us! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

June 12, 2020

the visit was smooth and easy--everything went well, which is important in the pandemic. they got us in and out when they said they would. More

by msmith
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Daniel Ruckman
Jun 13, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! We’re delighted to hear that Daniel and Mat were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if there’s anything else we can do for you.

June 12, 2020

Great experience! Scheduling was very accommodating and Kevin K was good to work with. I waited for service and they said about 45 minutes and were right on. More

by AJS
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Jun 13, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

June 10, 2020

Great visit.In and out in pretty decent time frame.Had Great visit. In and out in pretty decent time frame. Had purchased the car at a different dealership and after being lied too will no longer go ther More

by dholtzmann
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jun 11, 2020 -

Jay Wolfe Toyota of West County responded

Holtz, Thank you for sharing your feedback about great service experience with Pamela! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

June 10, 2020

Service Excellent experience Service was prompt. Representative was pleasant and friendly. All issues were addressed within the specified time given. Misse More

by robinsondolores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
Jun 11, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your excellent review! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

...
36
...