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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
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June 26, 2020
Recall notification My car was taken care of promptly. Service department was great, (Kevin) . However, the lady working in the bistro was not wearing a mask and that m My car was taken care of promptly. Service department was great, (Kevin) . However, the lady working in the bistro was not wearing a mask and that made me very uncomfortable. All employees should be required to wear a mask, especially when dealing directly with customers. More
by serkinanne
Employees Worked With
Kevin Kettinger
June 26, 2020
We appreciate being able to count on Jay Wolfe for timely appointments for the maintenance required, and that they are helpful in making sure we are up to date with routine work to keep our vehicle in great appointments for the maintenance required, and that they are helpful in making sure we are up to date with routine work to keep our vehicle in great working order More
by jgshuh
Employees Worked With
Daniel Ruckman
June 25, 2020
Pleasant and Easy The Service Dept staff is extremely nice and helpful. They explain in simple terms what is recommended to be done and why. Since I was unable to wai The Service Dept staff is extremely nice and helpful. They explain in simple terms what is recommended to be done and why. Since I was unable to wait for the additional service work, I was given a loaner car for the day which made my life easier. There are other Toyota places closer to my home but I always drive to Jay Wolfe as I know I'll be treated well. Kyle was very professional and friendly. More
by dani.adoption
Employees Worked With
Kyle in Service
June 25, 2020
Dropped in with no scheduled appointment b/c my flat tire indicator turned on. Heading out of town 2 days later, needed a check. Rather than wait, the porter shuttled me home while I waited on word. 2 hours indicator turned on. Heading out of town 2 days later, needed a check. Rather than wait, the porter shuttled me home while I waited on word. 2 hours later and a knock on the door ... no flat ... just a pressure issue. No charge! AND THEY DELIVERED MY CAR TO MY FRONT DOOR! Who does that?! I won't go anywhere else. More
by Jeron
Employees Worked With
Mat Steurer
June 23, 2020
Thank you so much for everything! You made sure I had a safe loaner car and answered all my Qs. I especially appreciated that you knew I didn’t need safety inspections to renew plates and made sure I didn’ safe loaner car and answered all my Qs. I especially appreciated that you knew I didn’t need safety inspections to renew plates and made sure I didn’t pay for things I didn’t need. More
by Karen314
Employees Worked With
Bill Bennett
June 21, 2020
Worked hard to get what I wanted, negotiated fairly, and made the process simple. Salesman and finance were great to wok with and drove away with the vehicle I wanted. Thank you. made the process simple. Salesman and finance were great to wok with and drove away with the vehicle I wanted. Thank you. More
by Pablo
Employees Worked With
Jacques A Hughes II
June 20, 2020
I went in for an oil change and $600. Worth of “repairs” were suggested. Some I already had done. Back to Seeger for repairs. They don’t try to take advantage of a senior lady. were suggested. Some I already had done. Back to Seeger for repairs. They don’t try to take advantage of a senior lady. More
by Lucy
Employees Worked With
Don’t know
June 20, 2020
5 star except they didn't wash my car Jay Wolfe always best experience, but this time they did not wash my car...otherwise I would have given a 5 star rating. Great customer service waiti Jay Wolfe always best experience, but this time they did not wash my car...otherwise I would have given a 5 star rating. Great customer service waiting area where you can plug in and work. Plenty of comfortable seating. Even during Covid. More
by alicia.swatek
Employees Worked With
Daniel Ruckman
