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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

July 25, 2020

Awesome place to service my car! Staff is always friendly and helpful. I also bought my car here as well. Yeah, it is a place where all your car needs will be met! More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Jul 25, 2020 -

Jay Wolfe Toyota of West County responded

We are pleased to hear you had such a positive experience with us! Please let us know if we can be of service again - we’re here for you!

July 24, 2020

The staff is friendly, honest and very helpful. The service technicians here work quickly and professionally to provide great care for your vehicles and customers. More

by Nashonette
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes, Kevin Kettinger, Jacques A Hughes II
Jul 25, 2020 -

Jay Wolfe Toyota of West County responded

Nashonette, We greatly appreciate your review and your business! We’re delighted to learn that you found our entire team to be helpful throughout your experience.. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if you need any further assistance, now or in the future, - we’re more than happy to help out!

July 21, 2020

Always great. Everyone is always warm and welcoming, never too busy to help or too eager to get you to leave. Not sure if there could be a better experience. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jul 22, 2020 -

Jay Wolfe Toyota of West County responded

Steve, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

July 21, 2020

emissions and safety inspection. Nothing special. Brought my Toyota Corolla in for the Emissions and Safety Inspection. I would assume the car is inspected thoroughly. Passed all More

by tacicero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Jul 22, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your service experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

July 20, 2020

Scheduled maintenance Took car at scheduled time and finished at estimated time to perform service. Service writer did try deliver me the wrong car until I told him that w More

by Mark Cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know who service writer was.
Jul 21, 2020 -

Jay Wolfe Toyota of West County responded

Mark, Thank you for your feedback! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

July 19, 2020

2016 highlander service always have great service here.mr Bill Bennett is always very helpful and knowledgeable.He goes out of his way to make sure everything is right and ex More

by misharke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jul 20, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Bill was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

July 18, 2020

Kyle was great. Good updates and communication. Pamela stepped in while Kyle was helping someone else out and checked me out. Very happy with transaction. More

by Macarild
Recommend Dealer
Yes
Employees Worked With
Kyle, Pamela Oakes
Jul 19, 2020 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Kyle and Pamela were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

July 17, 2020

Quick and good service, I have used Jay Wolfe Toyota for many years since my late husband and I purchased vehicles there. I was unhappy with this visit because I felt additi More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jul 17, 2020 -

Jay Wolfe Toyota of West County responded

Carol, first and foremost we would sincerely like to thank you for trusting us to help get your car back on the road. We understand how intimidating the experience can seem, and we are happy to learn that Pam was able to lift the stress of your shoulders and provide professional service during your visit. We hope you'll consider us again!

July 17, 2020

Quick turnaround. Gave me a loaner car to use while they worked on the recall. They were friendly and efficient. Would recommend to others and buy from them in future More

by Tussml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Jul 18, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

July 15, 2020

10 yo corrola passed emissions and safety inspections. Good reliable service, thanks. When I first got there, went to available agent, who checked my car. Then I mentioned I usually work with Pam Oakes, a More

by Rosalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jul 16, 2020 -

Jay Wolfe Toyota of West County responded

Rosalie, we appreciate your review and your business! We’re delighted to hear that Pamela was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

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