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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

August 02, 2020

Great service. Andrew Duncan is by far the best. Fast, great customer service. He always does a fantastic job, especially with all that is going on! More

by Tocco4
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
Aug 02, 2020 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Andrew was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

August 02, 2020

No pressure sale No need to haggle on the price. All discounts were applied as promised. No stress, easy, quick buying experience. Drove 3hrs for the car and it was wo More

by dicecurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick and Omar
Aug 03, 2020 -

Jay Wolfe Toyota of West County responded

Thanks for taking the time to travel all the way to our dealership! We appreciate the kind words and feedback.

August 01, 2020

Scott Dickheuber runs a great team in service. Thank you for the quality and pricing. We know in the end it’s the quality of the mechanics that can make or break a service job. So thank you to that team a More

by LAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 02, 2020 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Scott and the rest of the team were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

July 31, 2020

I made an appointment but still had to wait behind other customers when it appeared that many other salespeople were not assisting anyone. I gave a three rating because it was the experience I had expected More

by Eabusse70
Recommend Dealer
Yes
Employees Worked With
Mark Pardee
Aug 04, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your feedback and for taking the time to write your review. We do apologize for any inconvenience in delays while waiting to be assisted. The appointment was setup for Mark Pardee who was finishing up with another customer at the time and that is why the other sales associates didn't get involved, but we are glad to hear that you were overall satisfied with our services. We are always looking for ways to improve so we can provide the best possible service to our customers. At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience. If there's anything you would like to discuss further, please don't hesitate to contact me. We hope to see you again soon and we truly appreciate your business. Sincerely, Ronnie Greer Sales Manager 636-207-3922 Rgreer@jaywolfe.com

July 30, 2020

Excellent service as always! Efficient and reliable. William Bennett always helps us and does a great job. We’ll be returning to Jay Wolfe for service. More

by d.dumey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jul 31, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that William was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

July 30, 2020

oil change tire rotation, leak repair Clean courteous, explains what your car needs and doesn't need. Fixed tire with an inside patch inside of hole filler. Did not ask for it, but was o More

by Brianmc69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Jul 30, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your feedback! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

July 28, 2020

Friendly, fast, efficient and not condescending. I always ask for Danny Ruckman to be my point of contact, he is a great service provider. Always gets the job done right for me. More

by SouthSideGirl2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Jul 28, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. We will make sure to pass on your kind words to Danny!

July 26, 2020

I am on my third Avalon from Jay Wolfe. I always service them there and have never been disappointed with either work done, timely manner or friendly competent service department. More

by Evelynvangoidsenhoven
Recommend Dealer
Yes
Employees Worked With
Billy Morton, Pamela Oakes, Daniel Ruckman
Jul 27, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your experiences! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

July 26, 2020

I was able to get a almost immediate appointment and the service on my recall was done within the estimated time. The staff was very courteous More

by teacher32
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes, Kevin Kettinger
Jul 27, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your recall appointment! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time for any other services!

July 25, 2020

Overall a good sales experience Walked in with a pretty good idea of the vehicle we wanted. Unfortunately, there were none available with the trim level and options that we wanted. W More

by Rick Alfonsi
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Gary Panus
Jul 25, 2020 -

Jay Wolfe Toyota of West County responded

Rick, thank you very much for your kind review. We are sorry to learn you weren't able to get a vehicle with all the features you were hoping for, but our team is happy to learn that you'd consider us again due to your great first experience! Please reach out to us should you need any further assistance.

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