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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

August 15, 2020

The staff were very efficient everything was done within the time limit that they said that it would be. The Lady who worked where we waited was very pleasant More

by Beth
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Aug 16, 2020 -

Jay Wolfe Toyota of West County responded

HI Beth, We appreciate your review and your business! We’re delighted to hear that Pamela was so pleasant. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

August 13, 2020

Customer Priority I first came in to do a routine checkup on my car. Then I found out that my car needed more and more repairs. It wasn't cheap and it did take a while More

by Dheemanth Mannem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Aug 13, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. We look forward to seeing you again.

August 07, 2020

Everything was great except for that there were a few employees that were not wearing masks over their noses. It was also very busy when I checked in and 15 minutes later it was not busy at all. The p More

by Dlcrr
Recommend Dealer
Yes
Employees Worked With
Kyle, Mat Steurer
Aug 08, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your feedback regarding your recent service experience. We always adhere to strict guidelines and follow policies, however, we're always looking for ways to improve so we can provide the best possible service to our customers. At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience, which can be shown through our JD Powers Dealer of Excellence Award. Your observations have been addressed with all of our employees. We are looking forward to seeing you again soon! Sincerely, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

August 07, 2020

SCOTT DICKHERBER IS SOOOOOOOO GREAT-- THOROUGH & KIND! SCOTT HAS BEEN SO KIND REGARDING MY 16 YEAR OLD PRECIOUS PRIUS! AND MATT, WHO FACILITATED MY NEW PRIUS BATTERY, ONE YEAR AGO, WAS GREAT ALSO!!!! More

by pennyluandjimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber, Mat Steurer, Johnnie Andrawos, Daniel Ruckman
Aug 08, 2020 -

Jay Wolfe Toyota of West County responded

Penny & Jimmy, We appreciate your review and your business! We’re delighted to hear that Daniel, Mat, Johnnie, and Scot were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

August 07, 2020

Friendly customer oriented service department. Needed to be out by 10:15 which they promised and they were finished by 10. I would recommend them More

by Morriscars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Steurer
Aug 08, 2020 -

Jay Wolfe Toyota of West County responded

Morris, thank you for taking the time to write your review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

August 05, 2020

I had a great experience working with Johnnie and his team. Everything happened smoothly and I knew I was in great hands. I am so happy with my new car, thank you again! More

by Danielle
Recommend Dealer
Yes
Employees Worked With
Harold, Billy Morton, Johnnie Andrawos
Aug 05, 2020 -

Jay Wolfe Toyota of West County responded

Danielle, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your new vehicle!

August 05, 2020

Danny and the tech team are excellent, and a pleasure to work with! Professional, fast, and have kept my truck running like new for 5 years. More

by Jeff G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Aug 05, 2020 -

Jay Wolfe Toyota of West County responded

Jeff, Thank you for sharing your excellent review! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

August 05, 2020

80,000 mile routine checkup on 2104 Avalon Service was effective, efficient, and polite. Daniel went out of his way to help me with my Bluetooth connection (no charge). The service took the s More

by bill.wold
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Aug 05, 2020 -

Jay Wolfe Toyota of West County responded

Bill, We appreciate your review and your business! We’re delighted to hear that Daniel was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

August 05, 2020

Wonderful! My service and care with Jay Wolfe Toyota in Ballwin is always amazing! The staff are friendly and always do the best to take care of my vehicle. I am More

by serenity.squirrel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Aug 05, 2020 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that our team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

August 03, 2020

emission test & engine flush The service team at Jay Wolfe Toyota was very professional, informative, and providing good pricing on the services rendered. We will be back to serv More

by timothycworley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Aug 03, 2020 -

Jay Wolfe Toyota of West County responded

Timothy, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. We look forward to your next service appointment!

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